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Analyze » Delta Dental Plans Association » DEL1780648979

Incident Score: Analysis & Impact (DEL1780648979)

The details regarding individual company incidents & reports gives you full view from every side.

Rankiteo Score Impact Analysis

Rankiteo Incident Impact-124
Company Score Before Incident751 / 1000
Company Score After Incident627 / 1000
INCIDENT NUMBERDEL1780648979
Type of Cyber IncidentBreach
ATTACK VECTORNA
DATA EXPOSEDEmails and records older than...
INCIDENT DATE30/04/2025
STATUSpublished

Key Highlights From The Incident Analysis

  • Timeline of Delta Dental Plans Association's Breach and lateral movement inside company's environment.
  • Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
  • How Rankiteo’s incident engine converts technical details into a normalized incident score.
  • How this cyber incident impacts Delta Dental Plans Association Rankiteo cyber scoring and cyber rating.
  • Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.

Full Incident Analysis Transcript

In this Rankiteo incident briefing, we review the Delta Dental Plans Association breach identified under incident ID DEL1780648979.

The analysis begins with a detailed overview of Delta Dental Plans Association's information like the linkedin page: https://www.linkedin.com/company/delta-dental-plans-association, the number of followers: 3450, the industry type: Insurance and the number of employees: 69 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 751 and after the incident was 627 with a difference of -124 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on Delta Dental Plans Association and their customers.

Delta Dental Insurance Company recently reported "Delta Dental Hit with $2M Fine Over Inconsistent Data Retention Policies", a noteworthy cybersecurity incident.

New York state regulators fined Delta Dental Insurance Company over $2 million for failing to enforce its own data retention policies, exposing critical gaps in compliance and incident response.

The disruption is felt across the environment, and exposing Emails and records older than retention policy limits, plus an estimated financial loss of $2,000,000.

Formal response steps have not been shared publicly yet.

The case underscores how teams are taking away lessons such as Even well-drafted policies are ineffective if not uniformly enforced. IT and compliance teams may face direct accountability when policies are selectively applied or poorly documented, and recommending next steps like Enforce consistent data retention policies with formal approval processes for exemptions. Ensure alignment between corporate policies and actual practices to avoid regulatory scrutiny.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

MITRE ATT&CK® Correlation Analysis

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Trusted Relationship (T1199) with moderate confidence (50%), supported by evidence indicating regulators discovered...strict retention rules were inconsistently applied. Under the Credential Access tactic, the analysis identified Valid Accounts (T1078) with moderate to high confidence (80%), supported by evidence indicating software allowed employees to override retention settings on a file-by-file basis. Under the Defense Evasion tactic, the analysis identified Impair Defenses: Disable or Modify Tools (T1562.001) with high confidence (90%), supported by evidence indicating no formal approval process for retention exemptions, software allowed overrides and Indicator Removal: Clear Windows Event Logs (T1070.001) with moderate confidence (60%), supported by evidence indicating emails older than five years still in the system, contradicting claims. Under the Collection tactic, the analysis identified Data from Local System (T1005) with moderate to high confidence (80%), supported by evidence indicating emails older than five years still in the system. Under the Exfiltration tactic, the analysis identified Exfiltration Over Alternative Protocol (T1048) with moderate confidence (50%), supported by evidence indicating regulators discovered...data breach, emails and records exposed. Under the Impact tactic, the analysis identified Inhibit System Recovery (T1490) with lower confidence (40%), supported by evidence indicating inconsistent data retention policy enforcement and Service Stop (T1489) with lower confidence (30%), supported by evidence indicating gaps in compliance and incident response. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.

Initial Access
Trusted Relationship (50%)
Credential Access
Valid Accounts (80%)
Defense Evasion
Impair Defenses: Disable or Modify Tools (90%)
Indicator Removal: Clear Windows Event Logs (60%)
Collection
Data from Local System (80%)
Exfiltration
Exfiltration Over Alternative Protocol (50%)
Impact
Inhibit System Recovery (40%)
Service Stop (30%)

Sources & References