Incident Score: Analysis & Impact (COXCHE1775787980)
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Rankiteo Score Impact Analysis
Key Highlights From The Incident Analysis
- Timeline of Coxwave's Cyber Attack and lateral movement inside company's environment.
- Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
- How Rankiteo’s incident engine converts technical details into a normalized incident score.
- How this cyber incident impacts Coxwave Rankiteo cyber scoring and cyber rating.
- Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.
Full Incident Analysis Transcript
In this Rankiteo incident briefing, we review the Coxwave breach identified under incident ID COXCHE1775787980.
The analysis begins with a detailed overview of Coxwave's information like the linkedin page: https://www.linkedin.com/company/coxwave, the number of followers: 1008, the industry type: Software Development and the number of employees: 30 employees
After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 751 and after the incident was 732 with a difference of -19 which is could be a good indicator of the severity and impact of the incident.
In the next step of the video, we will analyze in more details the incident and the impact it had on Coxwave and their customers.
On 03 April 2024, Chevin Fleet Solutions disclosed Cybersecurity Incident issues under the banner "FleetWave Hit by Major Cybersecurity Outage in UK and US".
Chevin Fleet Solutions, provider of the FleetWave SaaS platform, has taken portions of its system offline following a cybersecurity incident, triggering a 'major outage' for customers in the UK and US.
The disruption is felt across the environment, affecting FleetWave SaaS platform (Azure-hosted environments in UK and US).
In response, teams activated the incident response plan, moved swiftly to contain the threat with measures like Proactive shutdown of Azure-hosted environments in UK and US, and began remediation that includes Analyzing artifacts, threat hunting, reinforcing security controls, and stakeholders are being briefed through Customer email (limited details); public update expected by April 10.
The case underscores how Ongoing, with advisories going out to stakeholders covering Public update expected by April 10.
Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.
The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.
MITRE ATT&CK® Correlation Analysis
Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Exploit Public-Facing Application (T1190) with moderate confidence (60%), supported by evidence indicating fleetWave SaaS platform (Azure-hosted environments) taken offline and Valid Accounts (T1078) with moderate confidence (50%), supported by evidence indicating high-value targets due to access to operational and commercial data. Under the Persistence tactic, the analysis identified Account Manipulation (T1098) with lower confidence (40%), supported by evidence indicating external cybersecurity specialists analyzing artifacts for threats. Under the Defense Evasion tactic, the analysis identified Impair Defenses: Disable or Modify Tools (T1562.001) with moderate to high confidence (70%), supported by evidence indicating proactively shut down Azure-hosted environments as precautionary measure. Under the Impact tactic, the analysis identified Service Stop (T1489) with moderate to high confidence (80%), supported by evidence indicating major outage; loss of access to essential fleet management systems and Defacement (T1491) with lower confidence (30%), supported by evidence indicating lack of transparency has left affected customers in the dark. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with moderate confidence (50%), supported by evidence indicating fleet management platforms are high-value targets for operational data. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.
Sources & References
- Coxwave Rankiteo Cyber Incident Details: https://www.rankiteo.com/company/coxwave/incident/COXCHE1775787980
- Coxwave CyberSecurity Rating page: https://www.rankiteo.com/company/coxwave
- Coxwave Rankiteo Cyber Incident Blog Article: https://blog.rankiteo.com/coxche1775787980-chevin-fleet-solutions-cox-enterprises-cyber-attack-april-2026/
- Coxwave CyberSecurity Score History: https://www.rankiteo.com/company/coxwave/history
- Coxwave CyberSecurity Incident Source: https://www.theregister.com/2026/04/09/chevin_fleetwave_security_incident/
- Rankiteo A.I CyberSecurity Rating methodology: https://www.rankiteo.com/Images/rankiteo_algo.pdf
- Rankiteo TPRM Scoring methodology: https://static.rankiteo.com/model/rankiteo_tprm_methodology.pdf