Incident Score: Analysis & Impact (CHA1779999866)
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Rankiteo Score Impact Analysis
Key Highlights From The Incident Analysis
- Timeline of Charter Communications's Breach and lateral movement inside company's environment.
- Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
- How Rankiteo’s incident engine converts technical details into a normalized incident score.
- How this cyber incident impacts Charter Communications Rankiteo cyber scoring and cyber rating.
- Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.
Full Incident Analysis Transcript
In this Rankiteo incident briefing, we review the Charter Communications breach identified under incident ID CHA1779999866.
The analysis begins with a detailed overview of Charter Communications's information like the linkedin page: https://www.linkedin.com/company/charter-communications, the number of followers: 179379, the industry type: Telecommunications and the number of employees: 33539 employees
After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 699 and after the incident was 626 with a difference of -73 which is could be a good indicator of the severity and impact of the incident.
In the next step of the video, we will analyze in more details the incident and the impact it had on Charter Communications and their customers.
Charter Communications recently reported "Charter Communications Hit by ShinyHunters Extortion Campaign", a noteworthy cybersecurity incident.
Charter Communications was targeted in a 'pay or leak' extortion attack by the cybercriminal group ShinyHunters.
The disruption is felt across the environment, and exposing 4.9 million unique email addresses, names, phone numbers, and physical addresses, with nearly 4.9 million records at risk.
Formal response steps have not been shared publicly yet.
The case underscores how Under assessment.
Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.
The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.
MITRE ATT&CK® Correlation Analysis
Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Exploit Public-Facing Application (T1190) with moderate confidence (50%), supported by evidence indicating charter Communications was targeted in a pay or leak extortion attack and Phishing (T1566) with lower confidence (40%), supported by evidence indicating 68% of compromised emails linked to LinkedIn profiles. Under the Credential Access tactic, the analysis identified Compromise Accounts (T1586) with moderate confidence (60%), supported by evidence indicating 4.9 million unique email addresses, names, phone numbers compromised. Under the Collection tactic, the analysis identified Data from Local System (T1005) with moderate to high confidence (80%), supported by evidence indicating 4.9M records leaked such as emails, names, phone numbers, physical addresses. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with high confidence (90%), supported by evidence indicating leaked data was subsequently published online by ShinyHunters and Exfiltration Over Web Service (T1567) with moderate to high confidence (70%), supported by evidence indicating data breach impacting 4.9 million records. Under the Impact tactic, the analysis identified Defacement (T1491) with lower confidence (30%), supported by evidence indicating extortion attack by ShinyHunters, data published online and Financial Theft (T1657) with moderate to high confidence (80%), supported by evidence indicating motivation such as financial gain, pay or leak extortion campaign. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.
Sources & References
- Charter Communications Rankiteo Cyber Incident Details: https://www.rankiteo.com/company/charter-communications/incident/CHA1779999866
- Charter Communications CyberSecurity Rating page: https://www.rankiteo.com/company/charter-communications
- Charter Communications Rankiteo Cyber Incident Blog Article: https://blog.rankiteo.com/cha1779999866-charter-communications-breach-may-2026/
- Charter Communications CyberSecurity Score History: https://www.rankiteo.com/company/charter-communications/history
- Charter Communications CyberSecurity Incident Source: https://www.linkedin.com/feed/update/urn:li:activity:7465855396470108161
- Rankiteo A.I CyberSecurity Rating methodology: https://www.rankiteo.com/Images/rankiteo_algo.pdf
- Rankiteo TPRM Scoring methodology: https://static.rankiteo.com/model/rankiteo_tprm_methodology.pdf