Incident Score: Analysis & Impact (UNICHA1769031261)
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Rankiteo Score Impact Analysis
Key Highlights From The Incident Analysis
- Timeline of CHANGE HEALTHCARE TECHNOLOGIES, LLC's Ransomware and lateral movement inside company's environment.
- Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
- How Rankiteo’s incident engine converts technical details into a normalized incident score.
- How this cyber incident impacts CHANGE HEALTHCARE TECHNOLOGIES, LLC Rankiteo cyber scoring and cyber rating.
- Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.
Full Incident Analysis Transcript
In this Rankiteo incident briefing, we review the CHANGE HEALTHCARE TECHNOLOGIES, LLC breach identified under incident ID UNICHA1769031261.
The analysis begins with a detailed overview of CHANGE HEALTHCARE TECHNOLOGIES, LLC's information like the linkedin page: https://www.linkedin.com/company/change-healthcare-technologies-llc, the number of followers: 113, the industry type: Hospitals and Health Care and the number of employees: 7 employees
After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 760 and after the incident was 657 with a difference of -103 which is could be a good indicator of the severity and impact of the incident.
In the next step of the video, we will analyze in more details the incident and the impact it had on CHANGE HEALTHCARE TECHNOLOGIES, LLC and their customers.
On 21 February 2024, Change Healthcare disclosed Ransomware issues under the banner "Ransomware Attack on Change Healthcare Disrupts U.S. Healthcare Network".
A ransomware attack on Change Healthcare, a key subsidiary of UnitedHealth Group (UHG), has severely disrupted healthcare operations across the U.S., exposing sensitive patient data and causing widespread payment processing delays.
The disruption is felt across the environment, affecting Payment processing, insurance eligibility verification, prescription dispensing, and exposing 6 terabytes of data, including medical records, insurance details, and personal information.
In response, moved swiftly to contain the threat with measures like Disconnected critical systems, while recovery efforts such as Restored some services continue.
The case underscores how Ongoing, teams are taking away lessons such as The attack underscores the growing vulnerability of healthcare infrastructure to cyber threats, with interconnected systems creating high-impact targets for ransomware operators.
Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.
The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.
MITRE ATT&CK® Correlation Analysis
Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Exploit Public-Facing Application (T1190) with moderate confidence (50%), supported by evidence indicating forced the company to disconnect critical systems to contain the breach and Trusted Relationship (T1199) with moderate to high confidence (70%), supported by evidence indicating supply chain such as true, subsidiary of UnitedHealth Group targeted. Under the Execution tactic, the analysis identified Exploitation for Client Execution (T1203) with moderate confidence (60%), supported by evidence indicating ransomware attack...severely disrupted healthcare operations. Under the Persistence tactic, the analysis identified Valid Accounts (T1078) with moderate confidence (50%), supported by evidence indicating disrupted payment processing, insurance eligibility verification. Under the Privilege Escalation tactic, the analysis identified Exploitation for Privilege Escalation (T1068) with moderate confidence (60%), supported by evidence indicating 6 terabytes of data exfiltrated, including medical records. Under the Defense Evasion tactic, the analysis identified Masquerading (T1036) with moderate to high confidence (70%), supported by evidence indicating blackCat/ALPHV ransomware group claimed responsibility and Impair Defenses: Disable or Modify Tools (T1562.001) with moderate to high confidence (80%), supported by evidence indicating forced the company to disconnect critical systems to contain the breach. Under the Credential Access tactic, the analysis identified Credentials from Password Stores (T1555) with moderate to high confidence (70%), supported by evidence indicating insurance details and personal information exfiltrated. Under the Discovery tactic, the analysis identified Account Discovery (T1087) with moderate confidence (60%), supported by evidence indicating medical records, insurance details compromised. Under the Collection tactic, the analysis identified Data from Local System (T1005) with high confidence (90%), supported by evidence indicating 6 terabytes of data exfiltrated, including medical records. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with high confidence (90%), supported by evidence indicating blackCat/ALPHV asserted they exfiltrated 6 terabytes of data. Under the Impact tactic, the analysis identified Data Encrypted for Impact (T1486) with moderate to high confidence (80%), supported by evidence indicating ransomware attack...disrupted payment processing, prescription dispensing and Defacement (T1491) with lower confidence (40%), supported by evidence indicating javaScript is disabled (title reference, potential defacement). These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.
Sources & References
- CHANGE HEALTHCARE TECHNOLOGIES, LLC Rankiteo Cyber Incident Details: https://www.rankiteo.com/company/change-healthcare-technologies-llc/incident/UNICHA1769031261
- CHANGE HEALTHCARE TECHNOLOGIES, LLC CyberSecurity Rating page: https://www.rankiteo.com/company/change-healthcare-technologies-llc
- CHANGE HEALTHCARE TECHNOLOGIES, LLC Rankiteo Cyber Incident Blog Article: https://blog.rankiteo.com/unicha1769031261-unitedhealth-group-change-healthcare-ransomware-february-2024/
- CHANGE HEALTHCARE TECHNOLOGIES, LLC CyberSecurity Score History: https://www.rankiteo.com/company/change-healthcare-technologies-llc/history
- CHANGE HEALTHCARE TECHNOLOGIES, LLC CyberSecurity Incident Source: https://www.morningstar.com/news/pr-newswire/20260120ny67391/monroe-university-ltd-data-breach-alert-issued-by-wolf-haldenstein
- Rankiteo A.I CyberSecurity Rating methodology: https://www.rankiteo.com/Images/rankiteo_algo.pdf
- Rankiteo TPRM Scoring methodology: https://static.rankiteo.com/model/rankiteo_tprm_methodology.pdf