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Analyze » Call-On-Doc » CAL1769264853

Incident Score: Analysis & Impact (CAL1769264853)

The details regarding individual company incidents & reports gives you full view from every side.

Rankiteo Score Impact Analysis

Rankiteo Incident Impact-60
Company Score Before Incident760 / 1000
Company Score After Incident700 / 1000
Company LinkView Call-On-Doc Profile
INCIDENT NUMBERCAL1769264853
Type of Cyber IncidentBreach
ATTACK VECTORNA
DATA EXPOSEDSensitive patient data
INCIDENT DATE24/12/2025
STATUSUnconfirmed (alleged by threat actor, no official response from Call-On-Doc)

Key Highlights From The Incident Analysis

  • Timeline of Call-On-Doc's Breach and lateral movement inside company's environment.
  • Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
  • How Rankiteo’s incident engine converts technical details into a normalized incident score.
  • How this cyber incident impacts Call-On-Doc Rankiteo cyber scoring and cyber rating.
  • Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.

Full Incident Analysis Transcript

In this Rankiteo incident briefing, we review the Call-On-Doc breach identified under incident ID CAL1769264853.

The analysis begins with a detailed overview of Call-On-Doc's information like the linkedin page: https://www.linkedin.com/company/callondoc, the number of followers: 2424, the industry type: Hospitals and Health Care and the number of employees: 47 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 760 and after the incident was 700 with a difference of -60 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on Call-On-Doc and their customers.

Call-On-Doc recently reported "Call-On-Doc Alleged Data Breach with Unconfirmed Patient Exposure", a noteworthy cybersecurity incident.

A threat actor claims to have breached Call-On-Doc, a telehealth provider, accessing sensitive patient data.

The disruption is felt across the environment, and exposing Sensitive patient data, with nearly At least 1,000 (sample verified) records at risk.

In response, and stakeholders are being briefed through No public notifications issued as of publication.

The case underscores how Unconfirmed (alleged by threat actor, no official response from Call-On-Doc), with advisories going out to stakeholders covering None issued as of publication.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

MITRE ATT&CK® Correlation Analysis

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Valid Accounts (T1078) with moderate confidence (60%), supported by evidence indicating threat actor claims to have breached Call-On-Doc, accessing sensitive patient data and Exploit Public-Facing Application (T1190) with moderate confidence (50%), supported by evidence indicating telehealth provider breached; no details on attack vector. Under the Credential Access tactic, the analysis identified Unsecured Credentials (T1552) with moderate to high confidence (70%), supported by evidence indicating no evidence of encryption during the intrusion. Under the Discovery tactic, the analysis identified Account Discovery (T1087) with moderate confidence (60%), supported by evidence indicating 1,000 records verified in sample; patient data accessed. Under the Collection tactic, the analysis identified Data from Local System (T1005) with moderate to high confidence (80%), supported by evidence indicating sensitive patient data accessed; 1,000 records verified. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with moderate to high confidence (70%), supported by evidence indicating threat actor claims data was accessed; accepting escrow payments and Exfiltration Over Web Service (T1567) with moderate confidence (60%), supported by evidence indicating data sold on dark web; escrow payments accepted. Under the Impact tactic, the analysis identified Defacement (T1491) with lower confidence (40%), supported by evidence indicating lack of response raises compliance concerns; reputational damage. Under the Command and Control tactic, the analysis identified Application Layer Protocol (T1071) with moderate confidence (50%), supported by evidence indicating threat actor contacted Call-On-Doc to negotiate payment. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.

Initial Access
Valid Accounts (60%)
Exploit Public-Facing Application (50%)
Credential Access
Unsecured Credentials (70%)
Discovery
Account Discovery (60%)
Collection
Data from Local System (80%)
Exfiltration
Exfiltration Over C2 Channel (70%)
Exfiltration Over Web Service (60%)
Impact
Defacement (40%)
Command and Control
Application Layer Protocol (50%)

Sources & References