A ransomware infection at Ypsilanti Community Utilities Authority, serving Ypsilanti and surrounding townships exposed 2,000 Ypsilanti-area utility customers’ bank payment information to unauthorized individuals. The hackers obtained files containing customers’ names, bank accounts, and routing numbers used for ACH payments to the water and wastewater service provider. However, the officials quickly contained the cyber threat by disabling unauthorized access to their network and started an investigation with the assistance of outside digital forensics professionals. The ransomware infected encrypted files stored on the network and demanded payment from YCUA to access them.