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TTEC

TTEC Vendor Cyber Rating & Cyber Score

ttec.com
in
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We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.


TTEC A.I CyberSecurity Scoring

Incident Details
TTEC
Company Information
Website:http://www.ttec.com/
Employees number:41,059
Number of followers:356,848
NAICS:541615
Industry Type:Outsourcing and Offshoring Consulting
Homepage:ttec.com
Cyber Premium EstimationGet Supply Chain
TTEC Risk Score (AI oriented)
Between 650 and 699
logo
TTECOutsourcing and Offshoring Consulting
Updated:
01/04/2026
681/1000
Weak
B
AaaAaABaaBaBCaaCaC
Powered by our proprietary A.I cyber incident model
✖ Insurance prefers TPRM score to calculate premium
TTEC Global Score (TPRM)
xxxx
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TTECOutsourcing and Offshoring Consulting
•••
Score locked
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Vulnerabilities
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Findings

TTEC
TTECWeak
Current Score
681B (WEAK)
01000
3 incidents
0 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
JUNE 2026
684Before Incident
MAY 2026
683Before Incident
APRIL 2026
681Before Incident
MARCH 2026
681Before Incident
FEBRUARY 2026
680Before Incident
JANUARY 2026
678Before Incident
DECEMBER 2025
677Before Incident
NOVEMBER 2025
675Before Incident
OCTOBER 2025
674Before Incident
SEPTEMBER 2025
672Before Incident
AUGUST 2025
671Before Incident
JULY 2025
669Before Incident
SEPTEMBER 2022
603Before Incident
Cyber Attack
01 Sep 2022 • TTEC
TTEC

TTEC Cyberattack

582After Incident
CRITICAL-21
TTE2240171122
TTEC, a customer digital experience (CX) service, fell victim to a cyberattack on its IT systems that disrupted some of its activities. However, all operations were restored, isolating the affected equipment and taking corrective measures within five days. However, a forensic investigation remained ongoing into the possibility of a Rangnar Locker ransomware attack.
INCIDENT DETAILS -
TYPE
Cyberattack
IMPACT
IT systemsDowntime: 5 daysOperational Impact: Disruption of some activities
REFERENCES
Blog URLSource URL
SEPTEMBER 2021
683Before Incident
Ransomware
01 Sep 2021 • TTEC
TTEC

Ransomware Attack on TTEC

565After Incident
CRITICAL-118
TTE16021322
The systems of TTEC were affected by ransomware attack by the Ragnar Locker group on its servers. The outage impacted the access to the network, applications and customer support. The attackers gained the access to the systems and left messages on its syetmes asking for ransom.
INCIDENT DETAILS -
TYPE
Ransomware
MOTIVATION
Financial
IMPACT
NetworkApplicationsCustomer Support
REFERENCES
Blog URLSource URL
APRIL 2021
748Before Incident
Breach
31 Mar 2021 • TTEC
TTEC

TTEC Data Breach

676After Incident
CRITICAL-72
TTE451080425
The Maine Attorney General's Office reported a data breach involving TTEC on December 8, 2021. The breach was determined to have occurred between March 31, 2021, and September 12, 2021, affecting the personal information of 19 Maine residents, specifically their names and Social Security numbers. TTEC has offered affected individuals a complimentary one-year membership to credit monitoring and identity theft protection services.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
NamesSocial Security numbersIdentity Theft Risk: High
DATA BREACH
NamesSocial Security numbersSensitivity Of Data: HighNamesSocial Security numbers
REFERENCES
Blog URLSource URL

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