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TPG Telecom

TPG Telecom Vendor Cyber Rating & Cyber Score

tpgtelecom.com.au

TPG Telecom is one of Australia’s largest telecommunication companies and operates a number of leading mobile and internet brands including Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix.   As a full-service telecommunications provider, TPG Telecom provides mobile, internet, business and fixed network solutions. We serve consumers, small and medium businesses, government, corporate enterprises and wholesale customers offering a comprehensive portfolio of fixed and mobile products in the Australian telecommunications market.   We operate a leading mobile network with over 5,600 sites covering more than 23 million Australians, and Australia’s second-largest fixed voice and data network, with more than 27,000km of inter-capital and


TPG Telecom A.I CyberSecurity Scoring

TPG Telecom
Company Information
Website:https://www.tpgtelecom.com.au/
Employees number:5,343
Number of followers:61,655
NAICS:517
Industry Type:Telecommunications
Homepage:tpgtelecom.com.au
TPG Telecom Risk Score (AI oriented)
Between 600 and 649
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TPG TelecomTelecommunications
Updated:
04/04/2026
607/1000
Poor
Caa
AaaAaABaaBaBCaaCaC
Powered by our proprietary A.I cyber incident model
Insurance prefers TPRM score to calculate premium
TPG Telecom Global Score (TPRM)
xxxx
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TPG TelecomTelecommunications
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Findings

TPG Telecom
TPG TelecomPoor
Current Score
607Caa (POOR)
01000
4 incidents
-50.5 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
JUNE 2026
612Before Incident
MAY 2026
612Before Incident
APRIL 2026
612Before Incident
MARCH 2026
608Before Incident
FEBRUARY 2026
620Before Incident
Cyber Attack
10 Feb 2026TPG Telecom
StarHub, Singtel, TPG Telecom and M1: China-Backed Hackers Breach Singapore's Top 4 Telecoms

China-Backed Salt Typhoon Hackers Breach All Four Major Telecom Providers in Singapore

601After Incident
CRITICAL-19
TPGM1-SINSTA1770746977
China-Backed Salt Typhoon Hackers Breach All Four Major Telecom Providers in Singapore Singapore has confirmed that China-linked hacking group Salt Typhoon successfully infiltrated the critical systems of its four largest telecommunications carriers Singtel, StarHub, M1, and TPG Telecom serving the nation’s entire 5.9 million population. The government disclosed the breach today, revealing that while the attackers gained "limited access to critical systems," they were prevented from disrupting services or stealing customer data. The incident reflects a broader pattern of state-sponsored cyberattacks targeting global telecom infrastructure, with Salt Typhoon previously linked to breaches in the U.S. and Europe. The group, tracked by cybersecurity firm Mandiant, is known for exploiting vulnerabilities in network equipment to establish long-term access, often for intelligence-gathering purposes. The compromise of all four major carriers underscores the strategic nature of the attack, as telecom networks underpin government communications, financial transactions, and national security. While Singaporean officials emphasized that the breach was contained, the incident highlights the growing threat posed by coordinated, well-resourced cyber campaigns targeting critical infrastructure.
INCIDENT DETAILS -
TYPE
State-sponsored cyberattack
MOTIVATION
Intelligence-gathering
IMPACT
Data Compromised: Prevented from stealing customer dataSystems Affected: Critical systems of telecom carriersDowntime: Prevented from disrupting servicesOperational Impact: Limited access to critical systems
DATA BREACH
Data Exfiltration: Prevented
JANUARY 2026
617Before Incident
DECEMBER 2025
609Before Incident
NOVEMBER 2025
611Before Incident
OCTOBER 2025
608Before Incident
SEPTEMBER 2025
605Before Incident
AUGUST 2025
683Before Incident
Breach
19 Aug 2025TPG Telecom
TPG (iiNet)

iiNet Data Breach: Customer Email Addresses and Phone Numbers Compromised

601After Incident
CRITICAL-82
TPG1016082025
Australia’s second-largest internet provider, TPG (parent company of iiNet), suffered a data breach where an unauthorized third party accessed its order management system after stealing an employee’s credentials. The breach exposed ~280,000 active email addresses, ~20,000 landline phone numbers, ~10,000 user names/street addresses/phone numbers, and ~1,700 modem setup passwords. While no financial data (credit cards, banking details) or identity documents (passports, driver’s licenses) were compromised, the leaked personal information poses risks of phishing, fraud, and targeted scams. TPG delayed disclosure by four days before notifying affected customers, shareholders, and regulators (e.g., Australian Cyber Security Centre, OAIC). The company claimed no broader system impact but is investigating with external cybersecurity experts. Customers were advised to monitor for suspicious communications, and a dedicated hotline was established. The breach stems from employee credential theft, highlighting internal security vulnerabilities.
INCIDENT DETAILS -
TYPE
data breachunauthorized access
IMPACT
280,000 email addresses20,000 landline phone numbers10,000 user namesstreet addressesphone numbers1,700 modem set-up passwordsiiNet order management systemcustomer notificationshotline setupexternal cybersecurity assistancepublic apology issuedmedia coveragelow (no ID documents exposed)modem passwords at riskPayment Information Risk: none (no credit card or banking details exposed)
DATA BREACH
personally identifiable information (PII)contact informationauthentication credentials (modem passwords)Number Of Records Exposed: ~311,700low to moderate (no financial or ID documents)email addressesphone numbersstreet addressesuser names
JULY 2025
682Before Incident
JUNE 2023
706Before Incident
Breach
16 Jun 2023TPG Telecom
TPG Telecom (iiNet)

Major Data Breach at TPG Telecom's Subsidiary iiNet

624After Incident
CRITICAL-82
TPG619081925
TPG Telecom, the parent company of Australia’s second-largest ISP iiNet, suffered a major data breach after an unknown third party gained unauthorized access to its order management system using stolen employee credentials. The breach, discovered on 16 August 2025, exposed limited but sensitive customer data, including: - 280,000 active email addresses - 20,000 landline phone numbers - 10,000 usernames, street addresses, and phone numbers - 1,700 modem setup passwords - An unspecified number of inactive email addresses and landline numbers While no financial data (credit cards, identity documents) was compromised, the breach involved personal and contact details, raising risks of phishing, spam, and targeted scams. TPG Telecom engaged external cybersecurity experts, notified regulatory bodies (ACSC, OAIC, ASD), and contained the breach by revoking unauthorized access. The incident highlights vulnerabilities from credential theft, possibly linked to infostealer malware, a growing threat in Australia. Authorities were alerted as part of compliance with Australia’s Cyber Security Act (2024) and broader efforts under the 2023-2030 Cyber Security Strategy to mitigate such risks.
INCIDENT DETAILS -
TYPE
Data BreachUnauthorized Access
IMPACT
280,000 active iiNet email addresses20,000 active iiNet landline phone numbers10,000 iiNet usernames, street addresses, and phone numbers1,700 modem set-up passwordsUnspecified number of inactive email addresses and landline numbersiiNet Order Management SystemOperational Impact: Incident response activation, external expert engagement, system access removalBrand Reputation Impact: Potential reputational damage due to exposure of customer dataIdentity Theft Risk: Low (no financial/identity documents compromised)Payment Information Risk: None (no credit card or financial data exposed)
DATA BREACH
Email AddressesLandline Phone NumbersUsernamesStreet AddressesModem Set-up PasswordsNumber Of Records Exposed: ~311,700 (active records) + unspecified inactive recordsSensitivity Of Data: Low to Moderate (no financial/identity documents)Email AddressesPhone NumbersStreet AddressesUsernames
DECEMBER 2022
772Before Incident
Data Leak
01 Dec 2022TPG Telecom
TPG Telecom

Cyberattack on TPG Telecom Ltd's Hosted Exchange Service

698After Incident
HIGH-74
TPG2149141222
Internet services provider TPG Telecom Ltd (TPG.AX), fell victim to a high-profile cyberattack, that compromised the emails of up to 15,000 of its corporate customers. The primary aim of the hack of the hosted exchange service was to search for customers' cryptocurrency and financial information. The company implemented measures to stop unauthorised access and contacted all customers on the exchange service affected by the incident.
INCIDENT DETAILS -
TYPE
Data Breach
MOTIVATION
Financial Gain
IMPACT
Cryptocurrency InformationFinancial InformationSystems Affected: Hosted Exchange Service
DATA BREACH
Cryptocurrency InformationFinancial Information

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