Tivoli became aware of a cyber attack which affected their website and gave access to the theme park and get an overview of past purchases, Xinhua news agency reported. The information compromised included personal information such as names, addresses, phone numbers, e-mail addresses, date of birth and information about guest's previous purchases at Tivoli, even credit card information were stolen. The spike occurred due to innocent guests logging in to their account, along with hackers, after they received an automatic email from Tivoli informing them that their My Tivoli profile had been logged onto from a different device. Immediately following the discovery of the hack, all affected customers were both informed and assured that no credit cards were used to make purchases.