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Ticketmaster

Ticketmaster Vendor Cyber Rating & Cyber Score

ticketmaster.com

Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment. Driven by innovation, unparalleled scalability, and unmatched support, we are the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world trust us to power their amazing performances daily — with more than 500 million tickets sold each year. We are a diverse team of 6,500+ global employees and a proud division of Live Nation Entertainment (NYSE: LYV), the world’s leading live entertainment company and an organization certified as a Great Place to Work®. Everything we do starts with our passion to dream, design, and deliver the unforgettable experience of live.


Ticketmaster A.I CyberSecurity Scoring

Ticketmaster
Company Information
Website:http://www.ticketmaster.com
Employees number:6,783
Number of followers:311,292
NAICS:71
Industry Type:Entertainment Providers
Homepage:ticketmaster.com
Ticketmaster Risk Score (AI oriented)
Between 0 and 549
logo
TicketmasterEntertainment Providers
Updated:
03/06/2026
137/1000
Critical
C
AaaAaABaaBaBCaaCaC
Powered by our proprietary A.I cyber incident model
Insurance prefers TPRM score to calculate premium
Ticketmaster Global Score (TPRM)
xxxx
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TicketmasterEntertainment Providers
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Findings

Ticketmaster
TicketmasterCritical
Current Score
137C (CRITICAL)
01000
12 incidents
-156.25 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
JUNE 2026
142Before Incident
MAY 2026
282Before Incident
Breach
04 May 2026Ticketmaster
Facebook, Ticketmaster, Google, AT&T, Apple, Santander, Oracle, Yahoo, Adobe and Colonial Pipeline: How to Check & What to Do

Massive Password Breaches in 2024–2025

137After Incident
CRITICAL-145
METORATICBANYAHATTADOAPPCOLGOO1777962591
Massive Password Breaches in 2024–2025: What You Need to Know In 2025, cybersecurity researchers uncovered two of the largest credential leaks in history: a 16 billion-password compilation an aggregation of thousands of breaches over years and an 184 million-record database sourced from infostealer malware, containing active logins for platforms like Google, Apple, Microsoft, and Facebook. These incidents are part of an accelerating trend: password breaches are no longer isolated events but a persistent, industrial-scale threat. ### How Password Breaches Happen Attackers exploit vulnerabilities, misconfigured servers, or phishing attacks to steal credential databases from platforms. Once exfiltrated, the data is traded on dark web forums, packaged into "combo lists," and used in credential-stuffing attacks automated attempts to log into other accounts using the same stolen credentials. By the time a breach is publicly disclosed (often months later), the credentials may have already been circulating for weeks. ### Why Password Breaches Are Uniquely Dangerous Unlike general data breaches (which may expose names or payment details), password breaches give attackers direct access to accounts. Weak or reused passwords amplify the risk: a single leaked credential can compromise multiple accounts if reused. According to Verizon’s Data Breach Investigations Report, stolen credentials are the leading cause of hacking-related breaches, responsible for incidents like the Colonial Pipeline attack. ### Major Breaches in Recent Years - 2025: 16B-password compilation (multi-source aggregation); 184M-record infostealer dump. - 2024: Ticketmaster (560M records), Snowflake-linked breaches (AT&T, Santander), alleged Oracle Cloud compromise. - 2022: LastPass (encrypted vaults + unencrypted metadata stolen). - 2013–2016: Yahoo (3B accounts), Adobe (153M), LinkedIn (117M). ### How Platforms Detect Breached Passwords Google, Apple, Chrome, and Safari now include built-in breach monitoring: - Google Password Checkup: Cross-references saved credentials against a database of 4B+ compromised passwords. - Apple’s Password Monitor: Flags breached passwords in iCloud Keychain using privacy-preserving hashing. - Firefox Monitor/Have I Been Pwned (HIBP): Public tools to check email addresses against breach datasets. ### What to Do If Your Password Is Breached 1. Change the flagged password immediately and any other accounts using it. 2. Prioritize high-risk accounts (email, financial, healthcare). 3. Use a password manager (Bitwarden, 1Password, Keeper) to generate and store unique passwords. 4. Enable two-factor authentication (2FA) on critical accounts. ### Dark Web Monitoring: The Next Layer of Defense Standard tools (HIBP, Google Checkup) rely on publicly disclosed breaches, which can lag behind criminal activity. Dark web monitoring scans private forums, infostealer logs, and marketplaces to detect stolen credentials before they appear in public databases, narrowing the window for attackers to exploit them. The scale of credential exposure in 2024–2025 underscores a grim reality: most users have had passwords leaked at least once. The question is no longer if but how many times and whether proactive measures are in place to limit the damage.
INCIDENT DETAILS -
TYPE
Credential Leak / Data Breach
MOTIVATION
Credential-stuffing attacksFinancial gainAccount takeovers
IMPACT
16 billion passwords184 million recordsGoogleAppleMicrosoftFacebookTicketmasterSnowflake-linked platforms (AT&T, Santander)Oracle CloudYahooAdobeLinkedInIdentity Theft Risk: High
DATA BREACH
PasswordsLogin credentials16 billion184 million560 million3 billion153 million117 millionSensitivity Of Data: High (active logins, PII)Data Exfiltration: YesPersonally Identifiable Information: Yes
APRIL 2026
366Before Incident
MARCH 2026
573Before Incident
FEBRUARY 2026
410Before Incident
Breach
23 Feb 2026Ticketmaster
Ticketmaster, Snowflake and Santander Bank: WHAS11

Major Data Breach Exposes Millions of Records in Third-Party Vendor Compromise

354After Incident
CRITICAL-56
BANSNOTIC1771979968
Cybersecurity Alert: Major Data Breach Exposes Millions of Records in Third-Party Vendor Compromise A significant data breach has come to light after a third-party vendor, Snowflake, a cloud-based data warehousing company, fell victim to a targeted cyberattack. The incident, first detected in late May 2024, has exposed sensitive information belonging to multiple high-profile organizations, including Ticketmaster, Santander Bank, and Advance Auto Parts. Attackers exploited stolen credentials to gain unauthorized access to Snowflake customer accounts, leveraging infostealer malware previously deployed on contractor systems. While Snowflake has stated that its platform itself was not breached, the compromise of customer credentials enabled threat actors to exfiltrate vast datasets. Ticketmaster confirmed that 560 million customer records, including names, payment details, and contact information, were stolen. Santander Bank reported that data from 30 million customers and employees primarily in Chile, Spain, and Uruguay was compromised, while Advance Auto Parts disclosed the theft of 3 terabytes of data, including employee and customer information. Cybersecurity firm Mandiant, investigating the breach, linked the attack to a financially motivated threat group known as UNC5537, which has been active since at least 2020. The group is suspected of selling the stolen data on underground forums, raising concerns about potential follow-on attacks, including phishing and fraud. The incident underscores the growing risks of supply chain vulnerabilities, particularly when third-party vendors lack robust authentication measures. While Snowflake has urged customers to enforce multi-factor authentication (MFA) and review access logs, the breach highlights the cascading impact of credential-based attacks in cloud environments. Affected organizations are now facing regulatory scrutiny, potential legal action, and reputational damage as they work to mitigate fallout.
INCIDENT DETAILS -
TYPE
Data Breach
MOTIVATION
Financial gain
IMPACT
Data Compromised: Sensitive customer and employee information, payment details, contact informationSystems Affected: Snowflake customer accountsBrand Reputation Impact: HighLegal Liabilities: PotentialIdentity Theft Risk: HighPayment Information Risk: High
DATA BREACH
Customer recordsEmployee informationPayment detailsContact informationNumber Of Records Exposed: 590+ million (combined)Sensitivity Of Data: HighData Exfiltration: YesPersonally Identifiable Information: Yes
JANUARY 2026
404Before Incident
DECEMBER 2025
617Before Incident
Ransomware
11 Dec 2025Ticketmaster
UnitedHealth, Ticketmaster, MGM Resorts, Ripple, Snowflake, Google, Allianz, Equifax, Maersk, Toyota, Merck and Oracle: 2025 Cybersecurity Almanac: 100 Facts, Figures, Predictions And Statistics

Global Cybercrime Surge and Major Incidents (2024-2025)

293After Incident
CRITICAL-324
MEREQUUNIMAEMGMGOOTOYSNOALLORARIPTIC1775528897
Cybercrime in 2025: A Global Threat Surpassing National Economies Cybercrime continues to escalate into one of the world’s most lucrative illicit industries, with damages projected to reach $10.5 trillion USD globally in 2025 a figure that, if measured as a country, would rank as the third-largest economy after the U.S. and China. This staggering growth, driven by increasingly sophisticated attacks, underscores the evolving threat landscape as cybercriminals target businesses, governments, and individuals with alarming efficiency. ### The Cybercrime Epidemic: Key Trends - Underreporting Persists: Despite improved reporting practices, less than 25% of global cybercrimes are reported to law enforcement, leaving vast swaths of criminal activity unaddressed. - Youth-Driven Threats: The FBI reports that cybercriminals are getting younger, with the average age of arrested offenders dropping a trend that complicates traditional law enforcement approaches. - Hotspots Identified: A 2024 World Cybercrime Index ranked Russia, Ukraine, China, the U.S., Nigeria, and Romania as the top sources of cybercrime, highlighting concentrated hubs of malicious activity. ### Ransomware: A Pervasive Threat Ransomware remains a dominant force, with attacks increasing 9% year-over-year in 2024. The most active groups Akira, LockBit, RansomHub, FOG, and PLAY targeted critical infrastructure, with 88% of small-to-midsized businesses (SMBs) and 39% of large enterprises experiencing breaches. The financial toll is staggering: - $20 billion USD in 2021 (up from $325 million in 2015). - Projected to exceed $265 billion by 2031, with attacks occurring every 2 seconds by 2031. High-profile incidents in 2024–2025 include: - UnitedHealth’s $1.6 billion loss after a ransomware attack disrupted U.S. healthcare payments. - CDK Global’s auto dealership shutdowns, forcing businesses offline for days after a ransom demand in the tens of millions. - MGM Resorts’ $100 million hit from a 2023 attack that crippled casino operations. ### Cryptocurrency Crime: A Booming Black Market Cryptocurrency-related crimes surged, with $28 billion in illicit funds flowing into exchanges over two years. Key developments: - Ripple co-founder Chris Larsen lost $112.5 million in a 2024 hack one of the largest individual crypto thefts. - Huione, a Cambodian marketplace, processed $70 billion in suspicious transactions since 2021, facilitating scams, fraud, and sanctioned activities. - North Korea’s Lazarus Group was linked to the $625 million Axie Infinity hack (2022), the largest crypto theft to date. ### Major Breaches and Supply-Chain Attacks 2024–2025 saw a wave of supply-chain and cloud-based attacks, exposing vulnerabilities in interconnected systems: - Snowflake Breach: Hackers exploited stolen credentials to access 560 million Ticketmaster records and Live Nation data, prompting a federal investigation. - Salesforce Exploits: The ShinyHunters gang breached dozens of companies, including Google, Allianz, and Toyota, by targeting cloud databases. - MOVEit Hack: The Clop ransomware group compromised 2,600+ organizations, including U.S. government agencies and global corporations. - Oracle Cloud Attack: Over 100 companies were affected by a campaign targeting Oracle’s business software, with damages still being tallied. ### Historic Cyberattacks: Lessons from the Past The report highlights landmark cyber incidents that reshaped security paradigms: - Equifax (2017): 147 million records exposed, including Social Security numbers, due to an unpatched vulnerability. - NotPetya (2017): A $10 billion attack originating in Ukraine, crippling Maersk, Merck, and global supply chains. - WannaCry (2017): Infected 200,000 systems across 150 countries, demanding Bitcoin ransoms. - Stuxnet (2010): A U.S.-Israeli cyberweapon that sabotaged Iran’s nuclear centrifuges. - Heartbleed (2014): A catastrophic OpenSSL flaw that exposed 500,000 servers to data theft. ### The Future of Cybersecurity While AI-driven defenses have reduced breach containment times to 241 days (the lowest in nine years), the same technologies are being weaponized by attackers. With 60% of global data now stored in the cloud and 6 billion internet users by 2025, the attack surface continues to expand. Small businesses remain particularly vulnerable 60% fold within six months of a cyberattack. As cybercrime evolves, the economic and operational risks demand heightened vigilance, though the battle against digital threats shows no signs of slowing.
INCIDENT DETAILS -
TYPE
RansomwareData BreachSupply-Chain AttackCryptocurrency Crime
MOTIVATION
Financial gainData exfiltrationDisruption of critical infrastructureEspionage
IMPACT
Financial Loss: $10.5 trillion (projected global damages in 2025)560 million Ticketmaster recordsLive Nation data147 million Equifax records200,000 systems (WannaCry)500,000 servers (Heartbleed)Healthcare payments (UnitedHealth)Auto dealerships (CDK Global)Casino operations (MGM Resorts)2,600+ organizations (MOVEit)100+ companies (Oracle Cloud)Days (CDK Global)Extended (MGM Resorts)Disrupted U.S. healthcare paymentsForced businesses offlineCrippled casino operationsGlobal supply chain disruptions$1.6 billion (UnitedHealth)$100 million (MGM Resorts)Tens of millions (CDK Global)High (Equifax, Ticketmaster, Live Nation)Federal investigations (Snowflake breach)Fines (Equifax)High (Equifax, Ticketmaster)High (Ticketmaster, Live Nation)
DATA BREACH
Personally Identifiable Information (PII)Payment informationHealthcare dataCorporate data560 million (Ticketmaster)147 million (Equifax)200,000 systems (WannaCry)High (PII, payment info, healthcare data)Yes (Snowflake, ShinyHunters, Clop)Yes (Ransomware attacks)Social Security numbers (Equifax)Customer records (Ticketmaster, Live Nation)
NOVEMBER 2025
577Before Incident
Breach
28 Nov 2025Ticketmaster
23andMe Nets Approval for Bankruptcy Plan With Data Breach Deals

23andMe Data Breach and Bankruptcy Settlement

477After Incident
CRITICAL-100
23A1764346412
Fallen DNA testing firm 23andMe won court approval of a bankruptcy plan that includes settlements to provide up to $62 million to resolve thousands of data breach claims. Judge Brian C. Walsh of the US Bankruptcy Court for the Eastern District of Missouri approved the plan in a Wednesday order, overruling most creditor objections and challenges from data breach victims. Many of those former customers’ objections were deemed moot or premature, and several of them didn’t appear at a court hearing on the plan. Objections from the Justice Department’s bankruptcy watchdog and a coalition of state attorneys general were resolved ...
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
Financial Loss: $62 million (settlement amount)
DATA BREACH
Type Of Data Compromised: Customer Data (likely including genetic and personally identifiable information)Sensitivity Of Data: High (genetic and personal data)
OCTOBER 2025
612Before Incident
SEPTEMBER 2025
609Before Incident
AUGUST 2025
606Before Incident
JULY 2025
601Before Incident
JUNE 2025
611Before Incident
Cyber Attack
09 Jun 2025Ticketmaster
Ticketmaster

Ticketmaster Data Breach by Arkana Security Group

594After Incident
CRITICAL-17
TIC305060925
Arkana Security Group claims to have accessed Ticketmaster’s database infrastructure, exfiltrating sensitive customer data including PII, financial transaction records, and behavioral analytics data. The breach affects millions of users globally, raising concerns about the entertainment industry’s cybersecurity. The data exposure includes proprietary business intelligence and internal fraud detection algorithms, facilitating potential social engineering attacks and phishing operations.
INCIDENT DETAILS -
TYPE
Data Breach
MOTIVATION
Financial gain through selling data on dark web marketplaces
IMPACT
Ticket sales recordsPayment methodologiesCustomer demographic profilesInternal fraud resolution documentationPIIFinancial transaction recordsBehavioral analytics dataCustomer account credentialsEncrypted payment card informationTransaction historiesGeolocation dataPurchase patternsCustomer support interactionsBusiness intelligenceVenue partnershipsArtist contractual informationInternal fraud detection algorithmsSQL databasesProduction databasesNetwork infrastructure
DATA BREACH
PIIFinancial transaction recordsBehavioral analytics dataCustomer account credentialsEncrypted payment card informationTransaction historiesGeolocation dataPurchase patternsCustomer support interactionsBusiness intelligenceVenue partnershipsArtist contractual informationInternal fraud detection algorithmsSensitivity Of Data: HighDNS tunnelingHTTPS-based covert channelsEncrypted payment card informationSQL databasesCustomer account credentialsTransaction historiesPersonally Identifiable Information: Yes
NOVEMBER 2024
585Before Incident
Breach
01 Nov 2024Ticketmaster
Snowflake

Snowflake Data Breach

534After Incident
CRITICAL-51
SNO000110624
For much of the summer, Snowflake, a cloud data storage provider, was targeted by a series of data breaches affecting over 165 customers, exposing hundreds of millions of records. These customers included large corporations such as AT&T, Santander, and Live Nation Entertainment. Despite the breach's extensive reach, Snowflake has since implemented mandatory multifactor authentication. The disruptions caused by these incidents highlight the importance of robust cybersecurity practices.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
hundreds of millions of records
DATA BREACH
Number Of Records Exposed: hundreds of millions
JULY 2024
602Before Incident
Cyber Attack
01 Jul 2024Ticketmaster
Ticketmaster

Ticketmaster Data Breach

566After Incident
CRITICAL-36
TIC001071824
Ticketmaster experienced a significant security breach where criminal hackers claimed to have stolen data from 560 million people. The attackers exploited vulnerabilities in cloud storage services and lacked multi-factor authentication. They threatened to leak 170,000 ticket barcodes and demanded a $2 million ransom. Although the claims may be dubious, the breach exposes emails, phone numbers, encrypted credit card data, and other personal information, leading to a loss of trust and potential financial and reputational damage for affected customers and the company itself.
INCIDENT DETAILS -
TYPE
Data Breach
MOTIVATION
Financial Gain
IMPACT
EmailsPhone NumbersEncrypted Credit Card DataOther Personal InformationCloud Storage ServicesBrand Reputation Impact: Loss of trust and potential reputational damagePayment Information Risk: Encrypted Credit Card Data
DATA BREACH
EmailsPhone NumbersEncrypted Credit Card DataOther Personal InformationSensitivity Of Data: HighEncrypted Credit Card DataEmailsPhone Numbers
JUNE 2024
707Before Incident
Breach
16 Jun 2024Ticketmaster
Ticketmaster

Snowflake Data Breach (2024) and Cascading Impact on Ticketmaster

600After Incident
CRITICAL-107
TIC1823618112425
Ticketmaster, a major customer of Snowflake, suffered a severe data breach in early 2024 after attackers exploited weak credentials and excessive permissions in Snowflake’s cloud environment. The breach led to unauthorized access to Ticketmaster’s database, resulting in the exfiltration of 1.3 terabytes of data belonging to 560 million individuals, including personal and potentially sensitive information. The incident triggered multiple customer lawsuits, reputational damage, and regulatory scrutiny. The attack highlighted critical vulnerabilities in third-party cloud platforms, where identity-based compromises enabled lateral movement and large-scale data theft. The cascading impact underscored how interconnected cloud ecosystems amplify risks, turning third-party breaches into direct threats to customer trust and operational stability.
INCIDENT DETAILS -
TYPE
Data BreachUnauthorized AccessLateral MovementThird-Party Risk
MOTIVATION
Data TheftFinancial Gain (Potential Dark Web Sale)Disruption
IMPACT
Personally Identifiable Information (PII)Customer RecordsMarketing/Analytics DataSnowflake Cloud EnvironmentTicketmaster DatabasesAT&T Systems (implied)Santander Bank Systems (implied)Legal LawsuitsRegulatory ScrutinyCustomer DistrustReputation DamageCustomer Complaints: Numerous lawsuits filed by affected customersBrand Reputation Impact: Severe (high-profile breach affecting 560M individuals)Class-Action LawsuitsPotential Regulatory FinesIdentity Theft Risk: High (560M records exposed)
DATA BREACH
PIICustomer NamesContact DetailsTransaction Histories (implied)Marketing AnalyticsNumber Of Records Exposed: 560 million (Ticketmaster alone)Sensitivity Of Data: HighData Exfiltration: 1.3 terabytes (Ticketmaster)Personally Identifiable Information: Yes (names, emails, addresses, phone numbers, etc.)
APRIL 2024
755Before Incident
Breach
02 Apr 2024Ticketmaster
Ticketmaster

Ticketmaster Data Breach

703After Incident
CRITICAL-52
TIC555072725
The Vermont Office of the Attorney General reported a data breach incident involving Ticketmaster on July 5, 2024. The unauthorized access occurred between April 2, 2024, and May 18, 2024, potentially affecting personal information such as names and basic contact information, though the exact number of individuals affected is unknown.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
namesbasic contact information
DATA BREACH
namesbasic contact informationnamesbasic contact information
NOVEMBER 2022
760Before Incident
Cyber Attack
01 Nov 2022Ticketmaster
Ticketmaster

Cyberattack on Ticketmaster during Taylor Swift Tour Ticket Sales

743After Incident
HIGH-17
TIC212625123
Ticketmaster was hit by a cyberattack in November that led to the problems with ticket sales for Taylor Swift’s upcoming U.S. tour. A massive influx of traffic on the Ticketmaster website caused the slowdown in ticket sales as a part of that was due to a cyberattack.
INCIDENT DETAILS -
TYPE
Cyberattack
IMPACT
Ticketmaster websiteSlowdown in ticket sales
JANUARY 2020
743Before Incident
Breach
01 Jan 2020Ticketmaster
Ticketmaster, Microsoft, Cisco, Google, AT&T, McDonald’s, Princeton, Disney/Hulu, Instructure and Harvard: Lessons from the Canvas cyberattack

ShinyHunters Hacking Group Targets Major Organizations, Including Education Sector

692After Incident
CRITICAL-51
TICHARATTPRIMCDTHEGOOCISINSMIC1780482275
ShinyHunters Hacking Group Targets Major Organizations, Including Education Sector The cybercriminal group ShinyHunters, named after the rare "Shiny" Pokémon sought after by players, has emerged as a significant threat since 2020. According to threat intelligence from Ransomware.live, the group has compromised 104 victims across 14 countries, stealing trillions of records. The majority of attacks 73 incidents have targeted U.S.-based organizations, including high-profile names such as Microsoft, Ticketmaster, Google, Cisco, AT&T, McDonald’s, Disney/Hulu, Harvard, and Princeton. One of the group’s most disruptive attacks involved Instructure’s Canvas Learning Management System (LMS), which serves educational institutions. The breach exploited a vulnerability in the Free for Teacher environment, a no-cost version of Canvas that allows independent educators to manage classes. Following the attack, Instructure temporarily disabled the service while conducting a security review. The incident highlights broader risks posed by centralized digital ecosystems and third-party dependencies, demonstrating how modern extortion operations can disrupt critical sectors even beyond education. While technical details remain limited, the attack underscores the growing threat of sophisticated cybercriminal groups targeting both corporate and institutional infrastructure.
INCIDENT DETAILS -
TYPE
Data Breach
MOTIVATION
Data Theft, Extortion
IMPACT
Data Compromised: Trillions of recordsSystems Affected: Canvas Learning Management System (LMS)Downtime: Temporary service disruptionOperational Impact: Service disabled during security review
DATA BREACH
Type Of Data Compromised: Records (unspecified)Number Of Records Exposed: Trillions
JUNE 2018
786Before Incident
Breach
01 Jun 2018Ticketmaster
Ticketmaster

Ticketmaster Data Breach

727After Incident
CRITICAL-59
TIC451251223
Ticketmaster, a company that sells tickets for events, revealed that there was a data breach that resulted in the exposure of payment and personal customer information. Hackers gained access to consumers' names, addresses, email addresses, phone numbers, payment information, and Ticketmaster login credentials. The company claims that malicious code was put by attackers on a customer assistance product hosted by an outside third party, Inbenta Technologies. Hackers gained access to a third-party customer support chat application that was installed on the UK website to obtain payment and personal information from ticket buyers.
INCIDENT DETAILS -
TYPE
Data Breach
MOTIVATION
Data theft
IMPACT
namesaddressesemail addressesphone numberspayment informationTicketmaster login credentials
DATA BREACH
personal informationpayment information

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