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SERNAC Chile

SERNAC Chile Vendor Cyber Rating & Cyber Score

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El Servicio Nacional del Consumidor (SERNAC) es la agencia del Estado de Chile, encargada de velar por la protección de los derechos de los consumidores, establecidos en la Ley N° 19.496. El SERNAC intercede o media en los conflictos de consumo entre las empresas y los consumidores. Cuando usted reclama en el SERNAC, nos comunicamos con la empresa para informarle la situación existente y solicitar una respuesta al caso. Para saber más sobre cómo ejercer sus derechos como consumidor/a, vea la información sobre el Reclamo o Mediación individual. Misión del SERNAC Informar, educar y proteger a los consumidores ciudadanos, mediante un marco técnico de eficacia, eficiencia y transparencia de la acción institucional y de los mercados, y del


SERNAC Chile A.I CyberSecurity Scoring

Incident Details
SERNAC Chile
Company Information
Website:https://www.sernac.cl
Employees number:253
Number of followers:22,606
NAICS:92
Industry Type:Government Administration
Homepage:sernac.cl
Cyber Premium EstimationGet Supply Chain
SERNAC Chile Risk Score (AI oriented)
Between 700 and 749
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SERNAC ChileGovernment Administration
Updated:
29/03/2026
703/1000
Moderate
Ba
AaaAaABaaBaBCaaCaC
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SERNAC Chile Global Score (TPRM)
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SERNAC ChileGovernment Administration
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SERNAC Chile
SERNAC ChileModerate
Current Score
703Ba (MODERATE)
01000
1 incidents
0 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
JUNE 2026
706Before Incident
MAY 2026
705Before Incident
APRIL 2026
704Before Incident
MARCH 2026
704Before Incident
FEBRUARY 2026
702Before Incident
JANUARY 2026
701Before Incident
DECEMBER 2025
700Before Incident
NOVEMBER 2025
699Before Incident
OCTOBER 2025
698Before Incident
SEPTEMBER 2025
697Before Incident
AUGUST 2025
696Before Incident
JULY 2025
695Before Incident
AUGUST 2022
761Before Incident
Ransomware
01 Aug 2022 • SERNAC Chile
SERNAC Chile

Ransomware Attack on Chilean National Consumer Service (SERNAC)

633After Incident
CRITICAL-128
SER2154181122
The Chilean National Consumer Service (SERNAC) was targeted in a ransomware attack in August 2022. The incident consisted of a ransomware attack on the Microsoft and VMware ESXi servers of SERNAC's corporate networks, encrypting the data on the compromised equipment, thus interrupting its systems and online services.
INCIDENT DETAILS -
TYPE
Ransomware
IMPACT
Data Compromised: Data on compromised equipmentMicrosoft serversVMware ESXi serversDowntime: Systems and online services interrupted
DATA BREACH
Data Encryption: Data on compromised equipment
REFERENCES
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