Comparison Overview

Upland RightAnswers

VS

Rakuten

Upland RightAnswers

401 Congress Ave, Austin, Texas, 78701, US
Last Update: 2025-03-07 (UTC)

Excellent

RightAnswers empowers service teams with AI-driven knowledge management. KCS v6 certified and tailored for complex enterprises, our solution accelerates troubleshooting and enhances customer support. With flexible AI options, pre-packaged content, and expert knowledge consulting, RightAnswers is the go-to partner for large B2B tech organizations seeking scalable, innovative knowledge solutions. Check out what others have to say about RightAnswers on G2: https://www.g2.com/products/rightanswers/reviews

NAICS: 511
NAICS Definition:
Employees: 19
Subsidiaries: 13
12-month incidents
0
Known data breaches
0
Attack type number
0

Rakuten

Rakuten Crimson House, Setagaya-ku, Tokyo, 158-0094, JP
Last Update: 2025-05-06 (UTC)

Strong

Rakuten Group, Inc. (TSE: 4755) is a global technology leader in services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 1.9 billion members around the world. The Rakuten Group has more than 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

NAICS: 5112
NAICS Definition: Software Publishers
Employees: 10,248
Subsidiaries: 24
12-month incidents
0
Known data breaches
2
Attack type number
1

Compliance Badges Comparison

Security & Compliance Standards Overview

https://images.rankiteo.com/companyimages/rightanswers.jpeg
Upland RightAnswers
โ€”
ISO 27001
Not verified
โ€”
SOC 2
Not verified
โ€”
GDPR
No public badge
โ€”
PCI DSS
No public badge
https://images.rankiteo.com/companyimages/rakuten.jpeg
Rakuten
โ€”
ISO 27001
Not verified
โ€”
SOC 2
Not verified
โ€”
GDPR
No public badge
โ€”
PCI DSS
No public badge
Compliance Summary
Upland RightAnswers
100%
Compliance Rate
0/4 Standards Verified
Rakuten
0%
Compliance Rate
0/4 Standards Verified

Benchmark & Cyber Underwriting Signals

Incidents vs Software Development Industry Average (This Year)

No incidents recorded for Upland RightAnswers in 2025.

Incidents vs Software Development Industry Average (This Year)

No incidents recorded for Rakuten in 2025.

Incident History โ€” Upland RightAnswers (X = Date, Y = Severity)

Upland RightAnswers cyber incidents detection timeline including parent company and subsidiaries

Incident History โ€” Rakuten (X = Date, Y = Severity)

Rakuten cyber incidents detection timeline including parent company and subsidiaries

Notable Incidents

Last 3 Security & Risk Events by Company

https://images.rankiteo.com/companyimages/rightanswers.jpeg
Upland RightAnswers
Incidents

No Incident

https://images.rankiteo.com/companyimages/rakuten.jpeg
Rakuten
Incidents

Date Detected: 1/2021
Type:Breach
Attack Vector: Insider Wrongdoing
Blog: Blog

Date Detected: 4/2018
Type:Breach
Blog: Blog

FAQ

Upland RightAnswers company company demonstrates a stronger AI risk posture compared to Rakuten company company, reflecting its advanced AI governance and monitoring frameworks.

Rakuten company has historically faced a number of disclosed cyber incidents, whereas Upland RightAnswers company has not reported any.

In the current year, Rakuten company and Upland RightAnswers company have not reported any cyber incidents.

Neither Rakuten company nor Upland RightAnswers company has reported experiencing a ransomware attack publicly.

Rakuten company has disclosed at least one data breach, while Upland RightAnswers company has not reported such incidents publicly.

Neither Rakuten company nor Upland RightAnswers company has reported experiencing targeted cyberattacks publicly.

Neither Upland RightAnswers company nor Rakuten company has reported experiencing or disclosing vulnerabilities publicly.

Rakuten company has more subsidiaries worldwide compared to Upland RightAnswers company.

Rakuten company employs more people globally than Upland RightAnswers company, reflecting its scale as a Software Development.

Latest Global CVEs (Not Company-Specific)

Description

Improper Protection Against Voltage and Clock Glitches in FPGA devices, could allow an attacker with physical access to undervolt the platform resulting in a loss of confidentiality.

Risk Information
cvss4
Base: 8.6
Severity: LOW
CVSS:4.0/AV:P/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Malicious code was inserted into the Nx (build system) package and several related plugins. The tampered package was published to the npm software registry, via a supply-chain attack. Affected versions contain code that scans the file system, collects credentials, and posts them to GitHub as a repo under user's accounts.

Risk Information
cvss3
Base: 9.6
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H
Description

Flag Forge is a Capture The Flag (CTF) platform. In versions from 2.1.0 to before 2.3.0, the API endpoint GET /api/problems/:id returns challenge hints in plaintext within the question object, regardless of whether the user has unlocked them via point deduction. Users can view all hints for free, undermining the business logic of the platform and reducing the integrity of the challenge system. This issue has been patched in version 2.3.0.

Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Description

Flag Forge is a Capture The Flag (CTF) platform. In version 2.1.0, the /api/admin/assign-badge endpoint lacks proper access control, allowing any authenticated user to assign high-privilege badges (e.g., Staff) to themselves. This could lead to privilege escalation and impersonation of administrative roles. This issue has been patched in version 2.2.0.

Risk Information
cvss3
Base: 8.2
Severity: LOW
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:N
Description

parse is a package designed to parse JavaScript SDK. A Prototype Pollution vulnerability in the SingleInstanceStateController.initializeState function of parse version 5.3.0 and before allows attackers to inject properties on Object.prototype via supplying a crafted payload, causing denial of service (DoS) as the minimum consequence.