Incident Score: Analysis & Impact (PIC1780050597)

In this Rankiteo incident briefing, we review the Pick n Pay breach identified under incident ID PIC1780050597.

The analysis begins with a detailed overview of Pick n Pay's information like the linkedin page: https://www.linkedin.com/company/pick-'n-pay, the number of followers: 462382, the industry type: Retail and the number of employees: 31490 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 771 and after the incident was 699 with a difference of -72 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on Pick n Pay and their customers.

Pick n Pay recently reported "Pick n Pay Confirms Data Breach Affecting Former *asap!* App Users", a noteworthy cybersecurity incident.

South African retail giant Pick n Pay has acknowledged a data breach exposing personal information of users from its former on-demand app, *Pick n Pay asap!* (previously known as *Bottles*).

The disruption is felt across the environment, affecting Former *Pick n Pay asap!* (Bottles) app, and exposing Personal information, partial payment card details, encrypted passwords, Smart Shopper numbers.

In response, teams activated the incident response plan, and began remediation that includes Reviewing data retention practices, strengthening security protocols, and stakeholders are being briefed through Email notification to customers, dedicated helpline and email support.

The case underscores how Ongoing (forensic investigation), and recommending next steps like Monitor communications for suspicious activity, avoid sharing sensitive details like PINs or one-time passwords, with advisories going out to stakeholders covering Information Regulator and law enforcement engaged.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.