Optum Company Cyber Security Posture

optum.com

Weโ€™re evolving health care so everyone can have the opportunity to live their healthiest life. Itโ€™s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when itโ€™s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. Itโ€™s everything health care should be. Together, for better health. Optum is part of UnitedHealth Group (NYSE: UNH).

Optum Company Details

Linkedin ID:

optum

Employees number:

91223 employees

Number of followers:

1108805.0

NAICS:

62

Industry Type:

Hospitals and Health Care

Homepage:

optum.com

IP Addresses:

Scan still pending

Company ID:

OPT_2870801

Scan Status:

In-progress

AI scoreOptum Risk Score (AI oriented)

Between 800 and 900

This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.

Ailogo

Optum Company Scoring based on AI Models

Model NameDateDescriptionCurrent Score DifferenceScore
AVERAGE-Industry03-12-2025

This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers.

N/A

Between 800 and 900

Optum Company Cyber Security News & History

Past Incidents
21
Attack Types
3
EntityTypeSeverityImpactSeenUrl IDDetailsView
UnitedHealthcareBreach100408/2022UNI1211161222Link
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The company experienced a data breach after filing official documents with the Attorney General of Texas. The breach resulted in the names, addresses, health insurance information, and medical information being compromised. Leaked healthcare data was indeed protected healthcare information. They had sufficient information about a patient to carry out healthcare identity fraud.

UnitedHealth Group Inc.Breach10054/2024UNI457070524Link
Rankiteo Explanation :
Attack threatening the organizationโ€™s existence

Description: UnitedHealth Group Inc. experienced a substantial cybersecurity breach at its Change Healthcare unit, leading to significant financial repercussions. The breach resulted in immediate response costs and broader business disruption, totaling approximately $872 million in the first quarter, with projections of the total pre-tax cost reaching between $1.35 billion and $1.6 billion. Additionally, UnitedHealth is allocating $800 million as claims reserves, to address potential claims from providers due to interrupted services since the breach was reported on February 21. The breach has affected both the network security of Change Healthcare and the continuity of services to providers and partners.

UnitedHealth GroupBreach10057/2024UNI000072624Link
Rankiteo Explanation :
Attack threatening the organizationโ€™s existence

Description: UnitedHealth Group, a health insurance company, reported significant financial implications due to the Change Healthcare cyberattack, with estimated costs between $2.3 and $2.45 billion for 2024. This cyberattack has not only led to direct response costs but also necessitated substantial financial support for healthcare providers. Despite the breach, UnitedHealth managed revenue growth, signaling resilience amidst the cyber incident.

UnitedHealthcareBreach100512/2024UNI000121024Link
Rankiteo Explanation :
Attack threatening the organizationโ€™s existence

Description: The CEO of UnitedHealthcare, Brian Thompson, was tragically shot and killed in New York City. The suspected shooter, Luigi Mangione, was arrested shortly thereafter. Police found evidence suggesting motivations related to healthcare system criticisms. Bullet casings at the scene had words inscribed that imply dissatisfaction with health insurance coverage processes. Authorities also found a manifesto carried by Mangione that condemned healthcare companies for prioritizing profits over care. This event has led to a significant impact on UnitedHealthcareโ€™s reputation, with potential financial implications due to the loss of its CEO and the adverse publicity surrounding the circumstances of his death.

UnitedHealth GroupBreach10041/2025UNI000013125Link
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: UnitedHealth Group, parent company of Change Healthcare, reported a cyber-attack affecting 190 million individuals, an increase of 90 million from initial reports. As one of the largest healthcare payment processors, this incident is the most severe healthcare data breach of 2024. The breach, perpetrated by ransomware group ALPHV/Blackcat, led to substantial financial consequences with costs reaching $3.1 billion, according to the company's financial results. This breach has not only compromised the personal information of millions but also resulted in multiple lawsuits against UnitedHealth Group.

UnitedHealthcareBreach60412/2022UNI543072525Link
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The California Office of the Attorney General reported that UnitedHealthcare experienced a data breach affecting individuals' health information. The breach was detected on December 29, 2022, and it involved unauthorized access to the UHC broker portal, affecting information from December 1, 2022, to January 25, 2023. The breach potentially exposed first and last names, member ID numbers, plan effective dates, and other plan-related information, but not Social Security numbers or financial account information.

OptumRxBreach5023/2016OPT846072525Link
Rankiteo Explanation :
Attack limited on finance or reputation

Description: The California Office of the Attorney General reported a data breach incident involving OptumRx on April 8, 2016. The breach occurred on March 16, 2016, when an unencrypted laptop belonging to a vendor was stolen in Indianapolis, Indiana, potentially exposing names, addresses, health plan information, prescription drug details, and in some cases, dates of birth. Approximately UNKN individuals were affected, and no financial information was compromised.

UnitedHealthcareBreach8549/2012UNI532072725Link
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: On January 28, 2013, the California Office of the Attorney General reported a data breach involving RR Donnelley, which included the theft of an unencrypted computer containing personal information of UnitedHealthcare members. The specific date of the breach is unknown, but it occurred sometime between the second half of September and the end of November 2012. The information potentially compromised includes names, addresses, and Social Security numbers, and approximately 2003 health benefit plan members were affected.

UnitedHealthcareBreach8546/2011UNI146072825Link
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The California Office of the Attorney General reported a data breach involving UnitedHealth Group on March 30, 2012. The breach occurred from June 28, 2011 to December 12, 2011, potentially affecting personal information such as names, Social Security Numbers, and Medicare Healthcare Insurance Numbers, although the total number of individuals affected is unknown.

UnitedHealth GroupCyber Attack100403/2023UNI315051324Link
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: In late February, UnitedHealth Group's subsidiary Change Healthcare suffered a notable cyber incident, causing considerable disruptions within the healthcare system. This breach has impeded healthcare operations nationwide, most critically affecting the ability to submit claims and receive payments. The incident has drawn significant concern from various stakeholders within the healthcare community, raising cash flow issues among hospitals, doctors, pharmacies, and others. To mitigate the impact, the Centers for Medicare & Medicaid Services (CMS) have enacted several immediate measures to assist providers and ensure continued service to patients. The incident emphasizes the critical need for enhanced cybersecurity resilience throughout the healthcare ecosystem and has prompted the Department of Health and Human Services (HHS) to actively engage with federal bodies to provide threat intelligence to the industry and ensure a transparent, effective response to the cyberattack.

UnitedHealthcareCyber Attack60212/2024UNI000121424Link
Rankiteo Explanation :
Attack limited on finance or reputation

Description: The CEO of UnitedHealthcare, Brian Thompson, was fatally shot in an incident involving Luigi Mangione, who was arrested in Pennsylvania. The shooter allegedly left behind bullet casings with words indicating a protest against healthcare insurance claim denials. The perpetrator carried a manifesto critical of healthcare companies' focus on profits over patient care. The case has drawn significant media attention, impacting the companyโ€™s reputation and possibly causing a financial setback due to concerns over the safety of its executives, potential legal issues, and the necessity for increased security measures.

UnitedHealth GroupCyber Attack10057/2024UNI003032225Link
Rankiteo Explanation :
Attack threatening the organizationโ€™s existence

Description: UnitedHealth Group faced a cyberattack on Change Healthcare, resulting in substantial financial repercussions projected to cost between $2.3 to $2.45 billion in 2024. This estimate is significantly higher than previous estimates, reflecting increased direct response expenses, financial support initiatives for care providers, and expenses related to consumer notification. Despite the impact of the cyberattack, UnitedHealth's revenue grew to $98.9 billion, indicating resilience in their operational performance.

UnitedHealth GroupRansomware10053/2024UNI1012070724Link
Rankiteo Explanation :
Attack threatening the organizationโ€™s existence

Description: UnitedHealth Group experienced a ransomware attack on February 21, which disrupted their services including medical claim handling and revenue cycle services. This resulted in severe delays in processing claims, pushing healthcare providers towards financial distress, with some nearly facing bankruptcy. The attack by the group BlackCat forced UnitedHealth to rebuild services and affected providers have started filing lawsuits due to not maintaining adequate cybersecurity measures, with allegations of sensitive information leaks. UnitedHealth has paid over $2 billion to affected providers and the data compromised in the attack remains undisclosed.

UnitedHealth GroupRansomware10057/2024UNI000072524Link
Rankiteo Explanation :
Attack threatening the organizationโ€™s existence

Description: UnitedHealth Group, a Minnesota-based health insurance company, reported substantial financial implications due to the Change Healthcare cyberattack, with estimated costs between $2.3 billion to $2.45 billion for 2024. This figure significantly exceeds earlier estimates by over $1 billion. While UnitedHealth has restored most services and provided considerable financial aid to healthcare providers, the cyberattack's repercussions include increased direct response costs and support initiatives, contributing to an adjusted per share impact of $1.90 to $2.05 for the year.

United Health GroupRansomware10057/2024UNI000092824Link
Rankiteo Explanation :
Attack threatening the organizationโ€™s existence

Description: United Health Group encountered severe financial and operational disruptions due to the cyberattack on its subsidiary, Change Healthcare. The attack impaired medical billing and pre-authorization services, causing healthcare procedures to be delayed and prescriptions to be inaccessible. This led to delayed income for healthcare systems, impacting their ability to pay staff and potentially forcing some into financial turmoil. The resultant lack of care and delayed procedures may have affected patient health outcomes.

OptumRansomware10057/2024OPT001102824Link
Rankiteo Explanation :
Attack threatening the organizationโ€™s existence

Description: The Optum incident exemplifies the risks of consolidating healthcare systems, where a cyberattack paralyzed medical billing and authorization services, resulting in patients experiencing delays in medical procedures and lack of access to prescription medications. Medical service providers could not bill insurance, leading to financial strain, missed salary payments, and some cases of severe financial difficulties. With a single point of failure due to consolidated services, a large portion of health systems and patient care became vulnerable to cyber threats.

UnitedHealth GroupRansomware10055/2024UNI004032125Link
Rankiteo Explanation :
Attack threatening the organizationโ€™s existence

Description: UnitedHealth Group, the parent company of Change Healthcare, was affected by a ransomware attack that resulted in substantial operational disruption across the healthcare sector. Costs associated with the breach are projected to reach $1.6 billion. This breach compelled healthcare organizations to seek clarifications on their reporting obligations under HIPAA. While the extent of the compromised personal health information (PHI) is still being assessed, the situation highlights the complex challenges involved in managing and securing sensitive healthcare information in the digital age, alongside navigating the intricacies of legal and regulatory compliance.

UnitedHealth GroupRansomware10041/2025UNI000032225Link
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The Change Healthcare cyber-attack, acknowledged by parent company UnitedHealth Group, affected approximately 190 million individuals, marking a substantial increase from earlier reports. As one of the largest healthcare payment processing entities in the U.S., Change Healthcare's security breach, with losses totaling $3.1 billion, is considered the most severe healthcare data breach recorded in 2024. Behind this damaging cybersecurity incident is the ALPHV/Blackcat ransomware group, leading to multiple lawsuits against UnitedHealth Group.

UnitedHealth GroupRansomware10045/2024UNI002033125Link
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The ransomware attack on Change Healthcare, a component of UnitedHealth Group, reported on February 21, has been notably disruptive within the healthcare industry. This cyberattack is projected to result in financial damages approximating $1.6 billion. The incident has caused considerable perturbation amid providers contending with its extensive repercussions. Recovery efforts are hampered by the lack of clear communication from United Health and Change Healthcare, as providers await definitive instructions from the OCR regarding their reporting duties under HIPAA for this breach.

UnitedHealthRansomware10056/2025UNI721060625Link
Rankiteo Explanation :
Attack threatening the organization's existence

Description: UnitedHealth faced a significant ransomware attack where its subsidiary, Change Healthcare, was compromised. The attack disrupted pharmacy operations, leading to chaos and a desperate need to fill prescriptions. UnitedHealth ultimately paid $22 million in bitcoin to the ALPHV/BlackCat gang to restore services quickly.

UnitedHealthcareRansomware10043/2023UNI648080525Link
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The Washington State Office of the Attorney General reported a data breach involving UnitedHealthcare on August 25, 2023. The breach, which was a ransomware attack discovered on April 17, 2023, affected approximately 1,025 Washington residents and involved compromised information including names, Social Security numbers, dates of birth, health insurance information, and medical information.

Optum Company Subsidiaries

SubsidiaryImage

Weโ€™re evolving health care so everyone can have the opportunity to live their healthiest life. Itโ€™s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when itโ€™s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. Itโ€™s everything health care should be. Together, for better health. Optum is part of UnitedHealth Group (NYSE: UNH).

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Optum Cyber Security News

2025-04-11T07:00:00.000Z
AMA urges Optum to take an individualized approach to seeking repayment for Change hack loans

The American Medical Association (AMA) is seeking answers from Optum after reports from physicians indicated that the company is putting pressure on them toย ...

2025-01-27T08:00:00.000Z
Number of Americans impacted by Change Healthcare breach nears 200M

The attack was confirmed to involve the deployment of ransomware onto the company's network. Change Healthcare confirmed it paid a ransom, butย ...

2024-10-30T07:00:00.000Z
UnitedHealth Group names new CISO 8 months after massive ransomware attack

Longtime security leader Tim McKnight joins the beleaguered healthcare giant, succeeding Steven Martin, who was appointed chief restorationย ...

2025-06-18T07:00:00.000Z
More than 5 million affected by data breach at healthcare tech firm Episource

A tech firm providing services to the healthcare industry said hackers stole information on millions of people in an incident discovered in early February.

2024-12-13T08:00:00.000Z
UnitedHealth's Optum left an AI chatbot, used by employees to ask questions about claims, exposed to the internet

The federal lawsuit accuses UnitedHealthcare of using an AI model with a 90% error rate โ€œin place of real medical professionals to wrongfullyย ...

2025-02-20T08:00:00.000Z
The complete story of the 2024 ransomware attack on UnitedHealth

About a year ago, UnitedHealth Group, the U.S. health-insurance giant, was targeted in one of the largest ransomware attacks ever.

2025-02-24T08:00:00.000Z
UnitedHealth Groupโ€™s year of DOJ probes, layoffs and backlash

UnitedHealth Group has faced an unprecedented past year, navigating events that have tested its finances, operations and reputation.

2024-10-17T07:00:00.000Z
UnitedHealth Bumps Change Hack Cost Estimate to Nearly $2.9B

Executives say providers are returning to the payment platformโ€”but not bringing back all their business.

2024-05-08T07:00:00.000Z
UnitedHealth Group: A Cyberattack Timeline

MSSP Alert has created this comprehensive timeline of events for the UnitedHealth Group cyberattack.

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faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

Optum CyberSecurity History Information

How many cyber incidents has Optum faced?

Total Incidents: According to Rankiteo, Optum has faced 21 incidents in the past.

What types of cybersecurity incidents have occurred at Optum?

Incident Types: The types of cybersecurity incidents that have occurred include Ransomware, Cyber Attack and Breach.

What was the total financial impact of these incidents on Optum?

Total Financial Loss: The total financial loss from these incidents is estimated to be $27.87 billion.

How does Optum detect and respond to cybersecurity incidents?

Detection and Response: The company detects and responds to cybersecurity incidents through an remediation measures with wipe systems clean, restore from backups, thoroughly check for remaining threats and and and third party assistance with centers for medicare & medicaid services (cms), department of health and human services (hhs).

Incident Details

Can you provide details on each incident?

Incident : Data Breach

Title: UnitedHealthcare Data Breach

Description: The Washington State Office of the Attorney General reported a data breach involving UnitedHealthcare on August 25, 2023. The breach, which was a ransomware attack discovered on April 17, 2023, affected approximately 1,025 Washington residents and involved compromised information including names, Social Security numbers, dates of birth, health insurance information, and medical information.

Date Detected: 2023-04-17

Date Publicly Disclosed: 2023-08-25

Type: Data Breach

Attack Vector: Ransomware

Incident : Data Breach

Title: UnitedHealth Group Data Breach

Description: The California Office of the Attorney General reported a data breach involving UnitedHealth Group on March 30, 2012. The breach occurred from June 28, 2011 to December 12, 2011, potentially affecting personal information such as names, Social Security Numbers, and Medicare Healthcare Insurance Numbers, although the total number of individuals affected is unknown.

Date Detected: 2012-03-30

Date Publicly Disclosed: 2012-03-30

Type: Data Breach

Incident : Data Breach

Title: RR Donnelley Data Breach

Description: Theft of an unencrypted computer containing personal information of UnitedHealthcare members.

Date Detected: 2013-01-28

Date Publicly Disclosed: 2013-01-28

Type: Data Breach

Attack Vector: Theft of Physical Device

Vulnerability Exploited: Unencrypted Data

Incident : Data Breach

Title: OptumRx Data Breach

Description: A data breach incident involving OptumRx where an unencrypted laptop belonging to a vendor was stolen, potentially exposing personal and health information.

Date Detected: 2016-03-16

Date Publicly Disclosed: 2016-04-08

Type: Data Breach

Attack Vector: Physical Theft

Vulnerability Exploited: Unencrypted Laptop

Threat Actor: Unknown

Motivation: Unknown

Incident : Data Breach

Title: UnitedHealthcare Data Breach

Description: Unauthorized access to the UHC broker portal, potentially exposing personal and plan-related information.

Date Detected: 2022-12-29

Type: Data Breach

Attack Vector: Unauthorized Access

Incident : Ransomware

Title: Ransomware Incident Analysis

Description: Computer screens all over your org are flashing up a warning that you've been infected by ransomware, or you've got a message that someone's been stealing information from your server. There's a growing market of firms that advise extortion victims on how to handle the situation, but that just adds another invoice to the injury, and some still prefer to go it alone. In the end, while a few companies do ignore ransom demands outright, all at least assess their options before deciding whether to negotiate, restore from backups, or pay up.

Type: Ransomware

Threat Actor: ALPHV/BlackCat gang, LockBit

Motivation: Financial Gain

Incident : Ransomware

Title: Ransomware Attack on Change Healthcare

Description: The ransomware attack on Change Healthcare, a component of UnitedHealth Group, reported on February 21, has been notably disruptive within the healthcare industry. This cyberattack is projected to result in financial damages approximating $1.6 billion. The incident has caused considerable perturbation amid providers contending with its extensive repercussions. Recovery efforts are hampered by the lack of clear communication from United Health and Change Healthcare, as providers await definitive instructions from the OCR regarding their reporting duties under HIPAA for this breach.

Date Detected: 2023-02-21

Type: Ransomware

Incident : Cyberattack

Title: Cyberattack on Change Healthcare

Description: UnitedHealth Group faced a cyberattack on Change Healthcare, resulting in substantial financial repercussions projected to cost between $2.3 to $2.45 billion in 2024. This estimate is significantly higher than previous estimates, reflecting increased direct response expenses, financial support initiatives for care providers, and expenses related to consumer notification. Despite the impact of the cyberattack, UnitedHealth's revenue grew to $98.9 billion, indicating resilience in their operational performance.

Type: Cyberattack

Incident : Ransomware

Title: Change Healthcare Cyber-Attack

Description: The Change Healthcare cyber-attack, acknowledged by parent company UnitedHealth Group, affected approximately 190 million individuals, marking a substantial increase from earlier reports. As one of the largest healthcare payment processing entities in the U.S., Change Healthcare's security breach, with losses totaling $3.1 billion, is considered the most severe healthcare data breach recorded in 2024. Behind this damaging cybersecurity incident is the ALPHV/Blackcat ransomware group, leading to multiple lawsuits against UnitedHealth Group.

Type: Ransomware

Threat Actor: ALPHV/Blackcat ransomware group

Incident : Ransomware

Title: Ransomware Attack on UnitedHealth Group and Change Healthcare

Description: UnitedHealth Group, the parent company of Change Healthcare, was affected by a ransomware attack that resulted in substantial operational disruption across the healthcare sector. Costs associated with the breach are projected to reach $1.6 billion. This breach compelled healthcare organizations to seek clarifications on their reporting obligations under HIPAA. While the extent of the compromised personal health information (PHI) is still being assessed, the situation highlights the complex challenges involved in managing and securing sensitive healthcare information in the digital age, alongside navigating the intricacies of legal and regulatory compliance.

Type: Ransomware

Incident : Data Breach, Ransomware

Title: UnitedHealth Group Cyber-Attack

Description: UnitedHealth Group, parent company of Change Healthcare, reported a cyber-attack affecting 190 million individuals, an increase of 90 million from initial reports. As one of the largest healthcare payment processors, this incident is the most severe healthcare data breach of 2024. The breach, perpetrated by ransomware group ALPHV/Blackcat, led to substantial financial consequences with costs reaching $3.1 billion, according to the company's financial results. This breach has not only compromised the personal information of millions but also resulted in multiple lawsuits against UnitedHealth Group.

Type: Data Breach, Ransomware

Threat Actor: ALPHV/Blackcat

Incident : Physical Security Incident

Title: Fatal Shooting of UnitedHealthcare CEO

Description: The CEO of UnitedHealthcare, Brian Thompson, was fatally shot in an incident involving Luigi Mangione, who was arrested in Pennsylvania. The shooter allegedly left behind bullet casings with words indicating a protest against healthcare insurance claim denials. The perpetrator carried a manifesto critical of healthcare companies' focus on profits over patient care. The case has drawn significant media attention, impacting the companyโ€™s reputation and possibly causing a financial setback due to concerns over the safety of its executives, potential legal issues, and the necessity for increased security measures.

Type: Physical Security Incident

Attack Vector: Physical Violence

Threat Actor: Luigi Mangione

Motivation: Protest against healthcare insurance claim denials, Criticism of healthcare companies' focus on profits over patient care

Incident : Physical Security Incident

Title: Assassination of UnitedHealthcare CEO Brian Thompson

Description: The CEO of UnitedHealthcare, Brian Thompson, was tragically shot and killed in New York City. The suspected shooter, Luigi Mangione, was arrested shortly thereafter. Police found evidence suggesting motivations related to healthcare system criticisms. Bullet casings at the scene had words inscribed that imply dissatisfaction with health insurance coverage processes. Authorities also found a manifesto carried by Mangione that condemned healthcare companies for prioritizing profits over care. This event has led to a significant impact on UnitedHealthcareโ€™s reputation, with potential financial implications due to the loss of its CEO and the adverse publicity surrounding the circumstances of his death.

Type: Physical Security Incident

Attack Vector: Physical Assault

Threat Actor: Luigi Mangione

Motivation: Criticism of healthcare system, Dissatisfaction with health insurance coverage processes

Incident : Ransomware

Title: Optum Cyber Incident

Description: The Optum incident exemplifies the risks of consolidating healthcare systems, where a cyberattack paralyzed medical billing and authorization services, resulting in patients experiencing delays in medical procedures and lack of access to prescription medications. Medical service providers could not bill insurance, leading to financial strain, missed salary payments, and some cases of severe financial difficulties. With a single point of failure due to consolidated services, a large portion of health systems and patient care became vulnerable to cyber threats.

Type: Ransomware

Incident : Cyberattack

Title: Cyberattack on Change Healthcare

Description: United Health Group encountered severe financial and operational disruptions due to the cyberattack on its subsidiary, Change Healthcare. The attack impaired medical billing and pre-authorization services, causing healthcare procedures to be delayed and prescriptions to be inaccessible. This led to delayed income for healthcare systems, impacting their ability to pay staff and potentially forcing some into financial turmoil. The resultant lack of care and delayed procedures may have affected patient health outcomes.

Type: Cyberattack

Incident : Cyberattack

Title: Change Healthcare Cyberattack on UnitedHealth Group

Description: UnitedHealth Group, a health insurance company, reported significant financial implications due to the Change Healthcare cyberattack, with estimated costs between $2.3 and $2.45 billion for 2024. This cyberattack has not only led to direct response costs but also necessitated substantial financial support for healthcare providers. Despite the breach, UnitedHealth managed revenue growth, signaling resilience amidst the cyber incident.

Type: Cyberattack

Incident : Cyberattack

Title: Change Healthcare Cyberattack Impact on UnitedHealth Group

Description: UnitedHealth Group, a Minnesota-based health insurance company, reported substantial financial implications due to the Change Healthcare cyberattack, with estimated costs between $2.3 billion to $2.45 billion for 2024. This figure significantly exceeds earlier estimates by over $1 billion. While UnitedHealth has restored most services and provided considerable financial aid to healthcare providers, the cyberattack's repercussions include increased direct response costs and support initiatives, contributing to an adjusted per share impact of $1.90 to $2.05 for the year.

Type: Cyberattack

Incident : Ransomware

Title: UnitedHealth Group Ransomware Attack

Description: UnitedHealth Group experienced a ransomware attack on February 21, which disrupted their services including medical claim handling and revenue cycle services. This resulted in severe delays in processing claims, pushing healthcare providers towards financial distress, with some nearly facing bankruptcy. The attack by the group BlackCat forced UnitedHealth to rebuild services and affected providers have started filing lawsuits due to not maintaining adequate cybersecurity measures, with allegations of sensitive information leaks. UnitedHealth has paid over $2 billion to affected providers and the data compromised in the attack remains undisclosed.

Date Detected: 2023-02-21

Type: Ransomware

Attack Vector: Ransomware

Threat Actor: BlackCat

Motivation: Financial Gain

Incident : Cybersecurity Breach

Title: Cybersecurity Breach at Change Healthcare Unit of UnitedHealth Group Inc.

Description: UnitedHealth Group Inc. experienced a substantial cybersecurity breach at its Change Healthcare unit, leading to significant financial repercussions. The breach resulted in immediate response costs and broader business disruption, totaling approximately $872 million in the first quarter, with projections of the total pre-tax cost reaching between $1.35 billion and $1.6 billion. Additionally, UnitedHealth is allocating $800 million as claims reserves, to address potential claims from providers due to interrupted services since the breach was reported on February 21. The breach has affected both the network security of Change Healthcare and the continuity of services to providers and partners.

Date Detected: 2023-02-21

Type: Cybersecurity Breach

Incident : Cyber Incident

Title: Cyber Incident at Change Healthcare

Description: In late February, UnitedHealth Group's subsidiary Change Healthcare suffered a notable cyber incident, causing considerable disruptions within the healthcare system. This breach has impeded healthcare operations nationwide, most critically affecting the ability to submit claims and receive payments. The incident has drawn significant concern from various stakeholders within the healthcare community, raising cash flow issues among hospitals, doctors, pharmacies, and others. To mitigate the impact, the Centers for Medicare & Medicaid Services (CMS) have enacted several immediate measures to assist providers and ensure continued service to patients. The incident emphasizes the critical need for enhanced cybersecurity resilience throughout the healthcare ecosystem and has prompted the Department of Health and Human Services (HHS) to actively engage with federal bodies to provide threat intelligence to the industry and ensure a transparent, effective response to the cyberattack.

Date Detected: Late February

Type: Cyber Incident

Incident : Data Breach

Title: Data Breach of Healthcare Information

Description: The company experienced a data breach after filing official documents with the Attorney General of Texas. The breach resulted in the names, addresses, health insurance information, and medical information being compromised. Leaked healthcare data was indeed protected healthcare information. They had sufficient information about a patient to carry out healthcare identity fraud.

Type: Data Breach

What are the most common types of attacks the company has faced?

Common Attack Types: The most common types of attacks the company has faced is Breach.

How does the company identify the attack vectors used in incidents?

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through UHC broker portal.

Impact of the Incidents

What was the impact of each incident?

Incident : Data Breach UNI648080525

Data Compromised: names, Social Security numbers, dates of birth, health insurance information, medical information

Incident : Data Breach UNI146072825

Data Compromised: names, Social Security Numbers, Medicare Healthcare Insurance Numbers

Incident : Data Breach UNI532072725

Data Compromised: Names, Addresses, Social Security numbers

Incident : Data Breach OPT846072525

Data Compromised: Names, Addresses, Health Plan Information, Prescription Drug Details, Dates of Birth

Incident : Data Breach UNI543072525

Data Compromised: First and last names, Member ID numbers, Plan effective dates, Other plan-related information

Systems Affected: UHC broker portal

Incident : Ransomware UNI002033125

Financial Loss: $1.6 billion

Incident : Cyberattack UNI003032225

Financial Loss: $2.3 billion, $2.45 billion

Incident : Ransomware UNI000032225

Financial Loss: $3.1 billion

Legal Liabilities: multiple lawsuits

Incident : Ransomware UNI004032125

Financial Loss: $1.6 billion

Data Compromised: Personal Health Information (PHI)

Operational Impact: Substantial operational disruption

Incident : Data Breach, Ransomware UNI000013125

Financial Loss: $3.1 billion

Data Compromised: Personal information of 190 million individuals

Legal Liabilities: Multiple lawsuits

Incident : Physical Security Incident UNI000121424

Financial Loss: Potential financial setback due to concerns over executive safety, potential legal issues, and increased security measures

Operational Impact: Impact on companyโ€™s reputation

Brand Reputation Impact: Significant media attention impacting the companyโ€™s reputation

Legal Liabilities: Potential legal issues

Incident : Physical Security Incident UNI000121024

Operational Impact: Loss of CEO

Brand Reputation Impact: Significant

Incident : Ransomware OPT001102824

Financial Loss: financial strain, missed salary payments, severe financial difficulties

Systems Affected: medical billing services, authorization services

Operational Impact: delays in medical procedures, lack of access to prescription medications

Incident : Cyberattack UNI000092824

Systems Affected: Medical billing, Pre-authorization services

Operational Impact: Delayed healthcare procedures, Inaccessible prescriptions, Delayed income for healthcare systems

Incident : Cyberattack UNI000072624

Financial Loss: $2.3 billion, $2.45 billion

Incident : Cyberattack UNI000072524

Financial Loss: $2.3 billion, $2.45 billion

Incident : Ransomware UNI1012070724

Financial Loss: $2 billion

Systems Affected: Medical claim handling, Revenue cycle services

Downtime: Severe delays in processing claims

Operational Impact: Rebuild services

Legal Liabilities: Lawsuits filed by affected providers

Incident : Cybersecurity Breach UNI457070524

Financial Loss: $872 million in the first quarter, $1.35 billion to $1.6 billion total pre-tax cost

Systems Affected: Network security of Change Healthcare, Continuity of services to providers and partners

Operational Impact: Interrupted services to providers

Incident : Cyber Incident UNI315051324

Systems Affected: Claim submission and payment systems

Operational Impact: Impeded healthcare operations nationwide, Cash flow issues among hospitals, doctors, pharmacies, and others

Incident : Data Breach UNI1211161222

Data Compromised: names, addresses, health insurance information, medical information

Identity Theft Risk: True

What is the average financial loss per incident?

Average Financial Loss: The average financial loss per incident is $1.33 billion.

What types of data are most commonly compromised in incidents?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are names, Social Security numbers, dates of birth, health insurance information, medical information, names, Social Security Numbers, Medicare Healthcare Insurance Numbers, Personal Information, Names, Addresses, Health Plan Information, Prescription Drug Details, Dates of Birth, Personal Information, Plan-related Information, Personal Health Information (PHI), Personal information, Protected Healthcare Information and Personally Identifiable Information.

Which entities were affected by each incident?

Incident : Data Breach UNI648080525

Entity Type: Health Insurance Company

Industry: Healthcare

Location: Washington

Customers Affected: 1025

Incident : Data Breach UNI146072825

Entity Type: Healthcare

Industry: Healthcare

Incident : Data Breach UNI532072725

Entity Type: Company

Industry: Printing and Marketing Services

Customers Affected: 2003

Incident : Data Breach OPT846072525

Entity Type: Healthcare

Industry: Healthcare

Location: Indianapolis, Indiana

Customers Affected: UNKN

Incident : Data Breach UNI543072525

Entity Type: Health Insurance Provider

Industry: Healthcare

Incident : Ransomware UNI721060625

Entity Type: Organization

Incident : Ransomware UNI002033125

Entity Type: Healthcare

Industry: Healthcare

Incident : Cyberattack UNI003032225

Entity Type: Healthcare

Industry: Healthcare

Incident : Ransomware UNI000032225

Entity Type: Company

Industry: Healthcare

Location: U.S.

Customers Affected: 190 million individuals

Incident : Ransomware UNI004032125

Entity Type: Corporation

Industry: Healthcare

Incident : Ransomware UNI004032125

Entity Type: Subsidiary

Industry: Healthcare

Incident : Data Breach, Ransomware UNI000013125

Entity Type: Parent Company

Industry: Healthcare

Size: Large

Customers Affected: 190 million individuals

Incident : Data Breach, Ransomware UNI000013125

Entity Type: Subsidiary

Industry: Healthcare

Size: Large

Incident : Physical Security Incident UNI000121424

Entity Type: Healthcare Company

Industry: Healthcare

Location: Pennsylvania

Incident : Physical Security Incident UNI000121024

Entity Type: Corporation

Industry: Healthcare

Location: New York City

Incident : Ransomware OPT001102824

Entity Type: Healthcare

Industry: Healthcare

Incident : Cyberattack UNI000092824

Entity Type: Subsidiary

Industry: Healthcare

Incident : Cyberattack UNI000072624

Entity Type: Health Insurance Company

Industry: Healthcare

Incident : Cyberattack UNI000072524

Entity Type: Health Insurance Company

Industry: Healthcare

Location: Minnesota

Incident : Ransomware UNI1012070724

Entity Type: Healthcare

Industry: Healthcare

Incident : Cybersecurity Breach UNI457070524

Entity Type: Healthcare

Industry: Healthcare

Incident : Cyber Incident UNI315051324

Entity Type: Subsidiary

Industry: Healthcare

Location: Nationwide

Customers Affected: Hospitals, Doctors, Pharmacies

Incident : Data Breach UNI1211161222

Entity Type: Healthcare

Industry: Healthcare

Response to the Incidents

What measures were taken in response to each incident?

Incident : Ransomware UNI721060625

Third Party Assistance: True

Remediation Measures: Wipe systems clean, Restore from backups, Thoroughly check for remaining threats

Incident : Physical Security Incident UNI000121424

Law Enforcement Notified: Yes

Incident : Physical Security Incident UNI000121024

Law Enforcement Notified: Yes

Incident : Cyber Incident UNI315051324

Third Party Assistance: Centers for Medicare & Medicaid Services (CMS), Department of Health and Human Services (HHS)

How does the company involve third-party assistance in incident response?

Third-Party Assistance: The company involves third-party assistance in incident response through Centers for Medicare & Medicaid Services (CMS), Department of Health and Human Services (HHS).

Data Breach Information

What type of data was compromised in each breach?

Incident : Data Breach UNI648080525

Type of Data Compromised: names, Social Security numbers, dates of birth, health insurance information, medical information

Number of Records Exposed: 1025

Sensitivity of Data: High

Personally Identifiable Information: True

Incident : Data Breach UNI146072825

Type of Data Compromised: names, Social Security Numbers, Medicare Healthcare Insurance Numbers

Sensitivity of Data: High

Personally Identifiable Information: True

Incident : Data Breach UNI532072725

Type of Data Compromised: Personal Information

Number of Records Exposed: 2003

Sensitivity of Data: High

Data Encryption: No

Personally Identifiable Information: Yes

Incident : Data Breach OPT846072525

Type of Data Compromised: Names, Addresses, Health Plan Information, Prescription Drug Details, Dates of Birth

Number of Records Exposed: UNKN

Sensitivity of Data: High

Data Encryption: No

Personally Identifiable Information: Yes

Incident : Data Breach UNI543072525

Type of Data Compromised: Personal Information, Plan-related Information

Sensitivity of Data: Medium

Personally Identifiable Information: First and last names, Member ID numbers

Incident : Ransomware UNI004032125

Type of Data Compromised: Personal Health Information (PHI)

Sensitivity of Data: High

Incident : Data Breach, Ransomware UNI000013125

Type of Data Compromised: Personal information

Number of Records Exposed: 190 million

Incident : Data Breach UNI1211161222

Type of Data Compromised: Protected Healthcare Information, Personally Identifiable Information

Sensitivity of Data: High

Data Exfiltration: True

Personally Identifiable Information: True

What measures does the company take to prevent data exfiltration?

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Wipe systems clean, Restore from backups, Thoroughly check for remaining threats.

Ransomware Information

Was ransomware involved in any of the incidents?

Incident : Ransomware UNI721060625

Ransom Paid: $22 million in bitcoin

Ransomware Strain: ALPHV/BlackCat, LockBit

Incident : Ransomware UNI000032225

Ransomware Strain: ALPHV/Blackcat

Incident : Data Breach, Ransomware UNI000013125

Ransomware Strain: ALPHV/Blackcat

Incident : Ransomware UNI1012070724

Ransomware Strain: BlackCat

Regulatory Compliance

Were there any regulatory violations and fines imposed for each incident?

Incident : Ransomware UNI002033125

Regulatory Notifications: HIPAA

Incident : Ransomware UNI000032225

Legal Actions: multiple lawsuits

Incident : Ransomware UNI004032125

Regulations Violated: HIPAA

Incident : Data Breach, Ransomware UNI000013125

Legal Actions: Multiple lawsuits

Incident : Ransomware UNI1012070724

Legal Actions: Lawsuits filed by affected providers

How does the company ensure compliance with regulatory requirements?

Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through multiple lawsuits, Multiple lawsuits, Lawsuits filed by affected providers.

Lessons Learned and Recommendations

What lessons were learned from each incident?

Incident : Cyber Incident UNI315051324

Lessons Learned: The critical need for enhanced cybersecurity resilience throughout the healthcare ecosystem

What are the key lessons learned from past incidents?

Key Lessons Learned: The key lessons learned from past incidents are The critical need for enhanced cybersecurity resilience throughout the healthcare ecosystem.

References

Where can I find more information about each incident?

Incident : Data Breach UNI648080525

Source: Washington State Office of the Attorney General

Date Accessed: 2023-08-25

Incident : Data Breach UNI146072825

Source: California Office of the Attorney General

Date Accessed: 2012-03-30

Incident : Data Breach UNI532072725

Source: California Office of the Attorney General

Date Accessed: 2013-01-28

Incident : Data Breach OPT846072525

Source: California Office of the Attorney General

Date Accessed: 2016-04-08

Incident : Data Breach UNI543072525

Source: California Office of the Attorney General

Where can stakeholders find additional resources on cybersecurity best practices?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Washington State Office of the Attorney GeneralDate Accessed: 2023-08-25, and Source: California Office of the Attorney GeneralDate Accessed: 2012-03-30, and Source: California Office of the Attorney GeneralDate Accessed: 2013-01-28, and Source: California Office of the Attorney GeneralDate Accessed: 2016-04-08, and Source: California Office of the Attorney General.

Investigation Status

What is the current status of the investigation for each incident?

Incident : Physical Security Incident UNI000121424

Investigation Status: Ongoing

Initial Access Broker

How did the initial access broker gain entry for each incident?

Incident : Data Breach UNI543072525

Entry Point: UHC broker portal

Post-Incident Analysis

What is the company's process for conducting post-incident analysis?

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Centers for Medicare & Medicaid Services (CMS), Department of Health and Human Services (HHS).

Additional Questions

General Information

Has the company ever paid ransoms?

Ransom Payment History: The company has Paid ransoms in the past.

Who was the attacking group in the last incident?

Last Attacking Group: The attacking group in the last incident were an Unknown, ALPHV/BlackCat gang, LockBit, ALPHV/Blackcat ransomware group, ALPHV/Blackcat, Luigi Mangione, Luigi Mangione and BlackCat.

Incident Details

What was the most recent incident detected?

Most Recent Incident Detected: The most recent incident detected was on 2023-04-17.

What was the most recent incident publicly disclosed?

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2023-08-25.

Impact of the Incidents

What was the highest financial loss from an incident?

Highest Financial Loss: The highest financial loss from an incident was $3.1 billion.

What was the most significant data compromised in an incident?

Most Significant Data Compromised: The most significant data compromised in an incident were names, Social Security numbers, dates of birth, health insurance information, medical information, names, Social Security Numbers, Medicare Healthcare Insurance Numbers, Names, Addresses, Social Security numbers, Names, Addresses, Health Plan Information, Prescription Drug Details, Dates of Birth, First and last names, Member ID numbers, Plan effective dates, Other plan-related information, Personal Health Information (PHI), Personal information of 190 million individuals, names, addresses, health insurance information and medical information.

What was the most significant system affected in an incident?

Most Significant System Affected: The most significant system affected in an incident were UHC broker portal and medical billing services, authorization services and Medical billing, Pre-authorization services and Medical claim handling, Revenue cycle services and Network security of Change Healthcare, Continuity of services to providers and partners and Claim submission and payment systems.

Response to the Incidents

What third-party assistance was involved in the most recent incident?

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was Centers for Medicare & Medicaid Services (CMS), Department of Health and Human Services (HHS).

Data Breach Information

What was the most sensitive data compromised in a breach?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were names, Social Security numbers, dates of birth, health insurance information, medical information, names, Social Security Numbers, Medicare Healthcare Insurance Numbers, Names, Addresses, Social Security numbers, Names, Addresses, Health Plan Information, Prescription Drug Details, Dates of Birth, First and last names, Member ID numbers, Plan effective dates, Other plan-related information, Personal Health Information (PHI), Personal information of 190 million individuals, names, addresses, health insurance information and medical information.

What was the number of records exposed in the most significant breach?

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 190.0M.

Ransomware Information

What was the highest ransom paid in a ransomware incident?

Highest Ransom Paid: The highest ransom paid in a ransomware incident was ['$22 million in bitcoin'].

Regulatory Compliance

What was the most significant legal action taken for a regulatory violation?

Most Significant Legal Action: The most significant legal action taken for a regulatory violation was multiple lawsuits, Multiple lawsuits, Lawsuits filed by affected providers.

Lessons Learned and Recommendations

What was the most significant lesson learned from past incidents?

Most Significant Lesson Learned: The most significant lesson learned from past incidents was The critical need for enhanced cybersecurity resilience throughout the healthcare ecosystem.

References

What is the most recent source of information about an incident?

Most Recent Source: The most recent source of information about an incident are Washington State Office of the Attorney General, California Office of the Attorney General, California Office of the Attorney General, California Office of the Attorney General and California Office of the Attorney General.

Investigation Status

What is the current status of the most recent investigation?

Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.

Initial Access Broker

What was the most recent entry point used by an initial access broker?

Most Recent Entry Point: The most recent entry point used by an initial access broker was an UHC broker portal.

What Do We Measure?

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Incident
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Finding
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Grade
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Digital Assets

Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.

These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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