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Nova Scotia Power

Nova Scotia Power Vendor Cyber Rating & Cyber Score

nspower.ca

We have had a presence in communities across Nova Scotia for over a century. As the primary electricity provider in the province, we are regulated by the Nova Scotia Energy Board and provide generation, transmission, and distribution of electrical power to approximately 550,000 customers. This includes residential, commercial, and industrial customers. With more than 2,300 dedicated employees, our team works every day to provide safe, reliable service to customers in every corner of the province. Our focus is on engaging with communities about the important work being done to meet the evolving energy needs of Nova Scotians while supporting the exciting growth and development in the region.


NSP A.I CyberSecurity Scoring

NSP
Company Information
Website:http://www.nspower.ca
Employees number:1,388
Number of followers:35,754
NAICS:22
Industry Type:Utilities
Homepage:nspower.ca
NSP Risk Score (AI oriented)
Between 650 and 699
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NSPUtilities
Updated:
04/04/2026
668/1000
Weak
B
AaaAaABaaBaBCaaCaC
Powered by our proprietary A.I cyber incident model
Insurance prefers TPRM score to calculate premium
NSP Global Score (TPRM)
xxxx
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NSPUtilities
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Findings

NSP
NSPWeak
Current Score
668B (WEAK)
01000
3 incidents
0 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
JULY 2026
674Before Incident
JUNE 2026
673Before Incident
MAY 2026
670Before Incident
APRIL 2026
670Before Incident
MARCH 2026
666Before Incident
FEBRUARY 2026
665Before Incident
JANUARY 2026
663Before Incident
DECEMBER 2025
659Before Incident
NOVEMBER 2025
658Before Incident
OCTOBER 2025
656Before Incident
SEPTEMBER 2025
654Before Incident
AUGUST 2025
651Before Incident
MAY 2025
718Before Incident
Breach
01 May 2025NSP
Class action launched against Nova Scotia Power over data breach, alleged overbilling - Halifax

Nova Scotia Power Cyberattack and Data Breach

641After Incident
CRITICAL-77
NOV1765167105
Send this page to someone via email A Nova Scotia injury law firm is launching a class action lawsuit against Nova Scotia Power in light of this past spring’s cyberattack. In May, the private utility announced nearly 300,000 ratepayers had their private information stolen. The compromised data included names, birth dates, email addresses, home addresses, customer account information, driver’s licence numbers and, in some cases, bank account numbers and social insurance numbers. Since the breach, Nova Scotia Power says it’s been having difficulties with its remote meter readings and acknowledged it’s led to inaccurate bills being sent out. MacGillivray Law’s CEO says a statement of claim is being filed in Nova Scotia Supreme Court on Friday with the aim of holding the company to account. “We’ve been hearing concern about people’s social insurance numbers being compromised, concerns around that (but) more direct concerns and more passionate concerns about the billing issues,” said Jamie MacGillivray. Story continues below advertisement “We’re hearing about a lot of errors in billing. And usually it’s the ones we’re hearing about, they’re having to pay more, not less. And they’re checking the meters and it doesn’t jive.” He says people who have reached out to the law firm are already struggling with high costs and being overbilled by the utility is an added hardship. He says the company also owes it to the public to be transparent about what went wrong. Get breaking Nat
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
Data Compromised: Private information of nearly 300,000 ratepayersSystems Affected: Remote meter reading systems, billing systemsOperational Impact: Inaccurate billing, difficulties with remote meter readingsCustomer Complaints: High volume of billing errors and overbilling complaintsBrand Reputation Impact: Significant reputational damage due to lack of transparency and billing issuesLegal Liabilities: Class action lawsuit filedIdentity Theft Risk: High (social insurance numbers and driver’s licence numbers compromised)Payment Information Risk: High (bank account numbers compromised in some cases)
DATA BREACH
NamesBirth datesEmail addressesHome addressesCustomer account informationDriver’s licence numbersBank account numbersSocial insurance numbersNumber Of Records Exposed: Nearly 300,000Sensitivity Of Data: High (PII and financial information)Data Exfiltration: YesPersonally Identifiable Information: Yes
APRIL 2025
743Before Incident
Cyber Attack
01 Apr 2025NSP
Nova Scotia Power’s data breach under intense scrutiny — could class-action lawsuit be filed?

Nova Scotia Power Data Breach

717After Incident
CRITICAL-26
NOV1764460498
Nova Scotia’s private utility has been under intense scrutiny ever since data it collected from nearly 300,000 ratepayers was stolen by hackers in April. Nova Scotia Power says all information — banking information, driver’s license details and even social insurance numbers — has since been published on the dark web. “The evidence now suggests this was a Russian-based actor,” said Peter Gregg, the private utility’s president and CEO. Global’s Heidi Petracek reports.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
banking informationdriver’s license detailssocial insurance numbersBrand Reputation Impact: Intense scrutinyIdentity Theft Risk: High (SIN, driver’s license, banking info exposed)Payment Information Risk: High (banking information exposed)
DATA BREACH
banking informationdriver’s license detailssocial insurance numbersNumber Of Records Exposed: 300,000Sensitivity Of Data: High (PII, financial data)
MARCH 2025
760Before Incident
Cyber Attack
19 Mar 2025NSP
Nova Scotia Power

Nova Scotia Power Cyberattack and Data Breach

742After Incident
CRITICAL-18
NOV1045710112825
Nova Scotia Power, the largest electric utility in Nova Scotia, suffered a cyberattack in which an unauthorized third party gained access to its IT systems and stole sensitive customer data. The breach, detected on April 25, 2025 (but originating around March 19, 2025), exposed a wide range of personal and financial information, including full names, Social Insurance Numbers (SIN), driver’s license numbers, bank account details, payment histories, and credit records. While the company confirmed no misuse of the stolen data yet, the incident has led to a surge in phishing and fraud attempts impersonating Nova Scotia Power. The utility is offering free credit monitoring to affected customers and working with cybersecurity experts to restore systems and prevent future breaches. Physical power operations remained unaffected, but the compromise of highly sensitive customer data poses significant risks of identity theft, financial fraud, and reputational damage.
INCIDENT DETAILS -
TYPE
Data BreachCyberattack
IMPACT
IT systems (servers)Operational Impact: None (physical operations unaffected)Brand Reputation Impact: High (public apology issued, fraud warnings, credit monitoring offered)Identity Theft Risk: High (SINs, bank accounts, and PII exposed)Payment Information Risk: High (bank account numbers for pre-authorized payments exposed)
DATA BREACH
Full namePhone numberEmail addressMailing and service addressesParticipation in Nova Scotia Power programsDate of birthCustomer account history (power consumption, service requests, payment/billing records, credit history, support communications)Driver’s license numberSocial Insurance Number (SIN)Bank account numbers (for pre-authorized payments)Sensitivity Of Data: High (includes PII, financial data, and government-issued IDs)

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