KLM Royal Dutch Airlines Company Cyber Security Posture

Total Incidents: According to Rankiteo, KRDA has faced 3 incidents in the past.

Incident Types: The types of cybersecurity incidents that have occurred include Breach.

Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with secured the third-party system and remediation measures with corrective steps taken to prevent repeat incidents and communication strategy with email notifications to affected customers, advisories on official channels and and and and containment measures with cut off attackers' access and remediation measures with implemented measures to prevent recurrence and communication strategy with notifying impacted individuals and containment measures with accounts locked, passwords changed and communication strategy with customers were informed and advised to change passwords.

Common Attack Types: The most common types of attacks the company has faced is Breach.

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Third-party system.

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personal details, Customer data, names, email addresses, phone numbers, latest transactions and Flying Blue information.

Incident Response Plan: The company's incident response plan is described as Yes, Yes.

Third-Party Assistance: The company involves third-party assistance in incident response through Yes, Yes.

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Corrective steps taken to prevent repeat incidents, Implemented measures to prevent recurrence.

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by secured the third-party system, cut off attackers' access, accounts locked and passwords changed.

Key Lessons Learned: The key lessons learned from past incidents are Importance of securing third-party systems and monitoring for phishing risks.

Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: Customers advised to change account usernames and passwords, enable multi-factor authentication, and verify suspicious communications through official KLM channels.

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Hackread.com, and Source: BleepingComputer.

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through were Email notifications to affected customers, advisories on official channels, Notifying impacted individuals and Customers were informed and advised to change passwords.

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Customers advised to be cautious of phishing attempts, Email notifications sent to affected customers and Customers advised to be vigilant for suspicious emails or phone calls.

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Secured the third-party system and implemented measures to prevent future incidents, Implemented measures to prevent recurrence.

Last Attacking Group: The attacking group in the last incident was an Unauthorized entity.

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2024-08-07.

Most Significant Data Compromised: The most significant data compromised in an incident were First and last names, contact details, Flying Blue membership numbers and tier levels, subject lines from service-related emails, Customer data, names, email addresses, phone numbers, latest transactions and Flying Blue information.

Most Significant System Affected: The most significant system affected in an incident was Third-party platform and External customer service platform.

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were Secured the third-party system, Cut off attackers' access, Accounts locked and Passwords changed.

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were First and last names, contact details, Flying Blue membership numbers and tier levels, subject lines from service-related emails, Customer data, names, email addresses, phone numbers, latest transactions and Flying Blue information.

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 0.

Most Significant Lesson Learned: The most significant lesson learned from past incidents was Importance of securing third-party systems and monitoring for phishing risks.

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Customers advised to change account usernames and passwords, enable multi-factor authentication, and verify suspicious communications through official KLM channels.

Most Recent Source: The most recent source of information about an incident are Hackread.com and BleepingComputer.

Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.

Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Customers advised to be cautious of phishing attempts.

Most Recent Customer Advisory: The most recent customer advisory issued were an Email notifications sent to affected customers and Customers advised to be vigilant for suspicious emails or phone calls.

Most Recent Entry Point: The most recent entry point used by an initial access broker was an Third-party system.

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Third-party system vulnerability.

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was Secured the third-party system and implemented measures to prevent future incidents, Implemented measures to prevent recurrence.