Wiley, a global publishing and education company, experienced a breach under the leadership of former CISO Sean D. Mack (now at ISMG). The incident highlighted the critical gaps small-to-midsize businesses (SMBs) face post-breach, including delayed response, improper forensic evidence preservation, and lack of structured coordination among leadership, legal teams, and vendors. The breach exposed vulnerabilities in Wiley’s incident response framework, particularly in the first 48 hours—where common errors like deleting logs or inadvertently alerting attackers were risks. While the article does not specify the exact data compromised, the context suggests potential exposure of internal systems, credentials, or operational disruptions requiring system isolation and credential resets. The breach underscored the need for proactive measures like tabletop exercises and fractional CISO engagement to mitigate long-term reputational and financial harm. The company’s recovery relied on legal engagement, cyber insurer notifications, and regulatory compliance, reflecting broader SMB challenges in post-breach resilience.