Intrado
Company Details
Linkedin ID:
intrado-corp
Website:
Employees number:
786
Number of followers:
73,128
NAICS:
5415
Industry Type:
Homepage:
west.com
IP Addresses:
65
Company ID:
INT_2333368
Scan Status:
Completed
Intrado Company CyberSecurity Posture
west.com
West (formerly Intrado Corporation) solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant, engaging, and actionable - turning Information to Insight.
Intrado A.I CyberSecurity Scoring
Intrado Risk Score (AI oriented)Between 700 and 749
Intrado
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Intrado Global Score (TPRM)XXXX
Intrado
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Intrado Company CyberSecurity News & History
Past Incidents
1
Attack Types
1
Intrado
Ransomware
Rankiteo Explanation
Attack with significant impact with internal employee data leaks
Description: The telecommunication company Intrado was targeted by the Royal Ransomware group on December 1st 2022. The threat group obtained internal documents, passports, and driver's licenses of the employees from Intrado’s system and threatened the company with the publication of the data of the ransom no paid. The ransomware gang shared a 52.8 MB folder comprising scans of passports, contracts, and driver’s licenses as proof of the breach and demanded an initial ransom of $60 million.
Intrado Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for Intrado
Incidents vs IT Services and IT Consulting Industry Average (This Year)
No incidents recorded for Intrado in 2025.
Incidents vs All-Companies Average (This Year)
No incidents recorded for Intrado in 2025.
Incident Types Intrado vs IT Services and IT Consulting Industry Avg (This Year)
No incidents recorded for Intrado in 2025.
Incident History — Intrado (X = Date, Y = Severity)
Intrado cyber incidents detection timeline including parent company and subsidiaries
Intrado Company Subsidiaries
West (formerly Intrado Corporation) solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant, engaging, and actionable - turning Information to Insight.
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Intrado CyberSecurity News
September 01, 2025 09:32 PM
Intrado: Leann Arnold showcases new ECaTS portal
Leann Arnold of Intrado highlights features of the updated Emergency Call Tracking System (ECaTS) portal.
August 07, 2025 06:35 PM
Intrado: Dan Zimmerman demos 911 call-taking translation capability
Dan Zimmerman, senior sales developer at Intrado, demonstrates how the Viper NextGen call-taking solution supports both voice-to-text and voice-to-voice...
June 19, 2025 07:00 AM
Intrado teams with Toyota to deliver crash data directly to PSAPs via next-gen-911 standard
Intrado Life & Safety announces a collaboration with Toyota Connected North America to deliver Advanced Automatic Crash Notification (AACN) telematics data to...
June 17, 2025 07:00 AM
Lagging 9-1-1 Upgrade Puts Public Safety at Risk
A new report highlights how NG9-1-1 deployment delays, legacy 9-1-1 infrastructure, and cyberthreats are putting U.S. emergency response...
June 06, 2025 07:00 AM
Intrado Announces the Availability of VIPER NextGen Call Handling Solution
A Next Generation 9-1-1 (NG9-1-1) call handling solution offering enhanced cybersecurity and AI capabilities, including real-time transcription and translation.
February 18, 2025 08:00 AM
Intrado unveils plans to streamline 911 translation with AI
Directors at 911 centers should have an AI-powered alternative to existing human-based translation services later this year,...
November 22, 2024 02:22 AM
Intrado sells safety business to Stonepeak for $2.4 billion
Intrado, a longtime key player in the 911 industry, has sold its safety business to the Stonepeak investment firm for $2.4 billion.
February 05, 2023 08:00 AM
Feds say cyberattack caused suicide helpline's outage
A cyberattack caused a nearly daylong outage of the nation's new 988 mental health helpline late last year, federal officials told The Associated Press Friday.
December 29, 2022 08:00 AM
Royal Ransomware Group Claims Attack Against Intrado Telecom Company
The Royal ransomware group recently claimed they carried out a cyberattack against telecom company Intrado at the start of this month and stole critical...
Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
Intrado CyberSecurity History Information
Official Website of Intrado
The official website of Intrado is https://www.west.com/.
Intrado’s AI-Generated Cybersecurity Score
According to Rankiteo, Intrado’s AI-generated cybersecurity score is 710, reflecting their Moderate security posture.
How many security badges does Intrado’ have ?
According to Rankiteo, Intrado currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does Intrado have SOC 2 Type 1 certification ?
According to Rankiteo, Intrado is not certified under SOC 2 Type 1.
Does Intrado have SOC 2 Type 2 certification ?
According to Rankiteo, Intrado does not hold a SOC 2 Type 2 certification.
Does Intrado comply with GDPR ?
According to Rankiteo, Intrado is not listed as GDPR compliant.
Does Intrado have PCI DSS certification ?
According to Rankiteo, Intrado does not currently maintain PCI DSS compliance.
Does Intrado comply with HIPAA ?
According to Rankiteo, Intrado is not compliant with HIPAA regulations.
Does Intrado have ISO 27001 certification ?
According to Rankiteo,Intrado is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of Intrado
Intrado operates primarily in the IT Services and IT Consulting industry.
Number of Employees at Intrado
Intrado employs approximately 786 people worldwide.
Subsidiaries Owned by Intrado
Intrado presently has no subsidiaries across any sectors.
Intrado’s LinkedIn Followers
Intrado’s official LinkedIn profile has approximately 73,128 followers.
NAICS Classification of Intrado
Intrado is classified under the NAICS code 5415, which corresponds to Computer Systems Design and Related Services.
Intrado’s Presence on Crunchbase
No, Intrado does not have a profile on Crunchbase.
Intrado’s Presence on LinkedIn
Yes, Intrado maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/intrado-corp.
Cybersecurity Incidents Involving Intrado
As of November 28, 2025, Rankiteo reports that Intrado has experienced 1 cybersecurity incidents.
Number of Peer and Competitor Companies
Intrado has an estimated 36,319 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at Intrado ?
Incident Types: The types of cybersecurity incidents that have occurred include Ransomware.
Incident Details
Can you provide details on each incident ?
Title: Intrado Ransomware Attack
Description: The telecommunication company Intrado was targeted by the Royal Ransomware group on December 1st 2022. The threat group obtained internal documents, passports, and driver's licenses of the employees from Intrado’s system and threatened the company with the publication of the data if the ransom was not paid. The ransomware gang shared a 52.8 MB folder comprising scans of passports, contracts, and driver’s licenses as proof of the breach and demanded an initial ransom of $60 million.
Date Detected: 2022-12-01
Type: Ransomware
Threat Actor: Royal Ransomware group
Motivation: Financial
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Ransomware.
Impact of the Incidents
What was the impact of each incident ?
Incident : Ransomware INT22252123
Data Compromised: Internal documents, Passports, Driver's licenses
What types of data are most commonly compromised in incidents ?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Internal Documents, Passports, Driver'S Licenses and .
Which entities were affected by each incident ?
Incident : Ransomware INT22252123
Entity Name: Intrado
Entity Type: Telecommunication Company
Industry: Telecommunications
Data Breach Information
What type of data was compromised in each breach ?
Incident : Ransomware INT22252123
Type of Data Compromised: Internal documents, Passports, Driver's licenses
Sensitivity of Data: High
File Types Exposed: scans of passportscontractsdriver's licenses
Ransomware Information
Was ransomware involved in any of the incidents ?
Incident : Ransomware INT22252123
Ransom Demanded: $60 million
Ransomware Strain: Royal Ransomware
Data Exfiltration: True
Additional Questions
General Information
What was the amount of the last ransom demanded ?
Last Ransom Demanded: The amount of the last ransom demanded was $60 million.
Who was the attacking group in the last incident ?
Last Attacking Group: The attacking group in the last incident was an Royal Ransomware group.
Incident Details
What was the most recent incident detected ?
Most Recent Incident Detected: The most recent incident detected was on 2022-12-01.
Impact of the Incidents
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident were internal documents, passports, driver's licenses and .
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were driver's licenses, internal documents and passports.
Ransomware Information
What was the highest ransom demanded in a ransomware incident ?
Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was $60 million.
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Risk Information
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CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description
Mattermost versions 11.0.x <= 11.0.2, 10.12.x <= 10.12.1, 10.11.x <= 10.11.4, 10.5.x <= 10.5.12 fail to to verify that the token used during the code exchange originates from the same authentication flow, which allows an authenticated user to perform account takeover via a specially crafted email address used when switching authentication methods and sending a request to the /users/login/sso/code-exchange endpoint. The vulnerability requires ExperimentalEnableAuthenticationTransfer to be enabled (default: enabled) and RequireEmailVerification to be disabled (default: disabled).
Risk Information
cvss3
Base: 9.9
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
References
Description
Mattermost versions 11.0.x <= 11.0.2, 10.12.x <= 10.12.1, 10.11.x <= 10.11.4, 10.5.x <= 10.5.12 fail to sanitize team email addresses to be visible only to Team Admins, which allows any authenticated user to view team email addresses via the GET /api/v4/channels/{channel_id}/common_teams endpoint
Risk Information
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Base: 4.3
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
References
Description
Exposure of email service credentials to users without administrative rights in Devolutions Server.This issue affects Devolutions Server: before 2025.2.21, before 2025.3.9.
Description
Exposure of credentials in unintended requests in Devolutions Server.This issue affects Server: through 2025.2.20, through 2025.3.8.
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