HC A.I CyberSecurity Scoring
HC
Company Information
Website:https://htjr.io/hotjarhomepage-l
Employees number:145
Number of followers:67,013
NAICS:5415
Industry Type:IT Services and IT Consulting
Homepage:htjr.io
HC Risk Score (AI oriented)
Between 700 and 749
HCIT Services and IT Consulting
Updated:
25/05/2026
25/05/2026
709/1000
Moderate
Ba
HC Global Score (TPRM)
xxxx
HCIT Services and IT Consulting
Score locked

HCModerate
Current Score
709Ba (MODERATE)
01000
1 incidents
0 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
JUNE 2026
710
MAY 2026
709
APRIL 2026
708
MARCH 2026
707
FEBRUARY 2026
706
JANUARY 2026
706
DECEMBER 2025
705
NOVEMBER 2025
704
OCTOBER 2025
703
SEPTEMBER 2025
701
AUGUST 2025
700
JULY 2025
699
AUGUST 2021
753
Breach
18 Aug 2021 • HC
Microsoft, PowerSchool, Google and Hotjar: PowerSchool’s $17.25 Million Settlement Exposes Years of Student Data Tracking
PowerSchool Naviance Data Harvesting Lawsuit Settlement
615
CRITICAL-138
MICHOTGOOPOW1779697543
PowerSchool Naviance Data Harvesting Lawsuit Settles for $17.25 Million
In early April, students worldwide received notifications about a settlement in a lawsuit against PowerSchool, the provider of Naviance, a widely used college and career readiness platform. The lawsuit alleged that between August 18, 2021, and January 23, 2026, Naviance embedded Heap, a third-party tracking tool, which collected sensitive student data including keystrokes, clicks, mouse movements, and private messages to counselors without consent. The harvested data was reportedly sent to Google, Microsoft, and Hotjar, violating state and federal privacy laws, including the Electronic Communications Privacy Act and the California Invasion of Privacy Act.
Filed in August 2023 by an unnamed Chicago student, the lawsuit accused Naviance of unauthorized digital surveillance. PowerSchool denied the allegations but reached a $17.25 million settlement in February 2026, with payments to affected students. As part of the agreement, Heap, Google, Microsoft, and Hotjar agreed to delete all stored student data. Final approval is pending at a hearing on August 19, 2026.
This incident is not PowerSchool’s first privacy controversy. In December 2024, a hacker exploited a stolen password to breach PowerSchool’s systems, stealing data from millions of students and educators. Though a $2.85 million ransom was paid, the same data was later used in further extortion attempts.
The case reflects a broader trend of EdTech privacy failures, as digital learning tools in K-12 schools have nearly doubled in usage since 2020. Recent breaches, including a ShinyHunters attack on Canvas in April and May 2026, disrupted global education systems, forcing Instructure to pay an undisclosed ransom to prevent data leaks.
Eligible students have until July 27, 2026, to file a claim under the settlement.
INCIDENT DETAILS -
TYPE
MOTIVATION
IMPACT
DATA BREACH
REFERENCES
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