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Cleo

Cleo Vendor Cyber Rating & Cyber Score

hicleo.com
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ISO 27001
SOC 2 Type 1
SOC 2 Type 2
PCI DSS
HIPAA
GDPR

Cleo is the only global, end-to-end, comprehensive family care platform supporting individuals throughout every life stage. Whether individuals are growing their family; raising babies, children, or teenagers; caring for an adult loved one; or taking care of their own health, Cleo provides virtual coaching, concierge support and navigation to resources and benefits so that they can be happier and healthier both at home and at work. Cleo's expert global Guide network combined with advanced analytics and a personalized digital platform supports members in more than 70 countries around the world through 17+ languages spoken by our Cleo Guides with an additional 250+ live translated languages. Cleo delivers evidence-based interventions to


Cleo A.I CyberSecurity Scoring

Incident Details
Cleo
Company Information
Website:http://www.hicleo.com
Employees number:259
Number of followers:21,946
NAICS:71394
Industry Type:Wellness and Fitness Services
Homepage:hicleo.com
Cyber Premium EstimationGet Supply Chain
Cleo Risk Score (AI oriented)
Between 650 and 699
logo
CleoWellness and Fitness Services
Updated:
03/04/2026
679/1000
Weak
B
AaaAaABaaBaBCaaCaC
Powered by our proprietary A.I cyber incident model
✖ Insurance prefers TPRM score to calculate premium
Cleo Global Score (TPRM)
xxxx
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CleoWellness and Fitness Services
•••
Score locked
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Vulnerabilities
Benchmark vs. industry & size peers
Findings

Cleo
CleoWeak
Current Score
679B (WEAK)
01000
1 incidents
0 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
JULY 2026
684Before Incident
JUNE 2026
683Before Incident
MAY 2026
681Before Incident
APRIL 2026
679Before Incident
MARCH 2026
678Before Incident
FEBRUARY 2026
677Before Incident
JANUARY 2026
675Before Incident
DECEMBER 2025
674Before Incident
NOVEMBER 2025
672Before Incident
OCTOBER 2025
671Before Incident
SEPTEMBER 2025
669Before Incident
AUGUST 2025
667Before Incident
JANUARY 2025
767Before Incident
Ransomware
01 Jan 2025 • Cleo
Cleo

Clop Ransomware Exploits Vulnerability in Cleo's File Transfer Products

653After Incident
CRITICAL-114
HIC000011725
The Clop ransomware group has claimed to successfully exploit a vulnerability in Cleo's file transfer products, affecting the Harmony, VLTrader, and LexiCom software versions prior to 5.8.0.21. Despite the release of a patch, the flaw remained exploitable, leading to the unauthorized access to data of 59 companies. While multiple companies disputed the breach, the significance of the exploited vulnerability is substantial, as it allowed remote code execution. The incident caught widespread attention as Clop threatened to release stolen data publicly, indicating a severe impact on the affected companies' confidentiality and potential operational capabilities.
INCIDENT DETAILS -
TYPE
Ransomware
MOTIVATION
Data Theft, Public Data Release
IMPACT
Data Compromised: Unauthorized access to data of 59 companiesHarmonyVLTraderLexiComOperational Impact: Potential operational capabilities impactBrand Reputation Impact: Severe impact on confidentiality
DATA BREACH
Data Exfiltration: Data exfiltration threatened
REFERENCES
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