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Harvard Pilgrim and its family of companies provide health benefit plans, programs and services to more than 3 million customers in New England and beyond. A leading not-for-profit health services company, we guide our members–and the communities we serve–to better health. Founded by doctors nearly 50 years ago, we’re building on our legacy. In partnership with our expansive network of doctors and hospitals, we’re improving health outcomes and lowering costs through clinical quality and innovative care management.

Harvard Pilgrim Health Care A.I CyberSecurity Scoring

HPHC

Company Details

Linkedin ID:

harvard-pilgrim-health-care

Employees number:

884

Number of followers:

18,047

NAICS:

71394

Industry Type:

Wellness and Fitness Services

Homepage:

harvardpilgrim.org

IP Addresses:

0

Company ID:

HAR_7911643

Scan Status:

In-progress

AI scoreHPHC Risk Score (AI oriented)

Between 650 and 699

https://images.rankiteo.com/companyimages/harvard-pilgrim-health-care.jpeg
HPHC Wellness and Fitness Services
Updated:
  • Powered by our proprietary A.I cyber incident model
  • Insurance preferes TPRM score to calculate premium
globalscoreHPHC Global Score (TPRM)

XXXX

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HPHC Wellness and Fitness Services
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HPHC Company CyberSecurity News & History

Past Incidents
2
Attack Types
2
EntityTypeSeverityImpactSeenBlog DetailsIncident DetailsView
Harvard Pilgrim Health CareBreach10053/2023
Rankiteo Explanation :
Attack threatening the organization's existence

Description: Harvard Pilgrim Health Care suffered a significant data breach due to external hacking between **March 28, 2023, and April 17, 2023**, compromising the personal and financial information of **2,632,275 individuals**, including **993 Maine residents**. The exposed data may include **names, Social Security numbers, and financial account details**, heightening the risk of identity theft and financial fraud. In response, the company offered **two years of identity theft protection services via IDX** to affected individuals. The breach was reported to the **Maine Office of the Attorney General on February 15, 2024**, underscoring the severity of the incident and its potential long-term consequences for customers, including fraud, financial loss, and reputational harm to the organization.

harvard-pilgrim-health-careRansomware10054/2023
Rankiteo Explanation :
Attack threatening the organization’s existence

Description: Point32Health, the parent company of Harvard Pilgrim Health Care and Tufts Health Plan, identified the “cybersecurity ransomware incident” on April 2023. Point32Health shut down several systems to contain the danger after realizing that an "unauthorized party" had gained access to these systems. In advance and "out of an abundance of caution. The main concern is making sure that members can still obtain care. The team is working around the clock to provide workarounds so that members still access the services they require while we actively strive to restore the disrupted systems as swiftly and safely as possible.

Harvard Pilgrim Health Care
Breach
Severity: 100
Impact: 5
Seen: 3/2023
Blog:
Rankiteo Explanation
Attack threatening the organization's existence

Description: Harvard Pilgrim Health Care suffered a significant data breach due to external hacking between **March 28, 2023, and April 17, 2023**, compromising the personal and financial information of **2,632,275 individuals**, including **993 Maine residents**. The exposed data may include **names, Social Security numbers, and financial account details**, heightening the risk of identity theft and financial fraud. In response, the company offered **two years of identity theft protection services via IDX** to affected individuals. The breach was reported to the **Maine Office of the Attorney General on February 15, 2024**, underscoring the severity of the incident and its potential long-term consequences for customers, including fraud, financial loss, and reputational harm to the organization.

harvard-pilgrim-health-care
Ransomware
Severity: 100
Impact: 5
Seen: 4/2023
Blog:
Rankiteo Explanation
Attack threatening the organization’s existence

Description: Point32Health, the parent company of Harvard Pilgrim Health Care and Tufts Health Plan, identified the “cybersecurity ransomware incident” on April 2023. Point32Health shut down several systems to contain the danger after realizing that an "unauthorized party" had gained access to these systems. In advance and "out of an abundance of caution. The main concern is making sure that members can still obtain care. The team is working around the clock to provide workarounds so that members still access the services they require while we actively strive to restore the disrupted systems as swiftly and safely as possible.

Ailogo

HPHC Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

🔒
Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

🔒
A.I. Risk Score Predictions locked
Access Monitoring Plan
statics

Underwriter Stats for HPHC

Incidents vs Wellness and Fitness Services Industry Average (This Year)

No incidents recorded for Harvard Pilgrim Health Care in 2025.

Incidents vs All-Companies Average (This Year)

No incidents recorded for Harvard Pilgrim Health Care in 2025.

Incident Types HPHC vs Wellness and Fitness Services Industry Avg (This Year)

No incidents recorded for Harvard Pilgrim Health Care in 2025.

Incident History — HPHC (X = Date, Y = Severity)

HPHC cyber incidents detection timeline including parent company and subsidiaries

HPHC Company Subsidiaries

SubsidiaryImage

Harvard Pilgrim and its family of companies provide health benefit plans, programs and services to more than 3 million customers in New England and beyond. A leading not-for-profit health services company, we guide our members–and the communities we serve–to better health. Founded by doctors nearly 50 years ago, we’re building on our legacy. In partnership with our expansive network of doctors and hospitals, we’re improving health outcomes and lowering costs through clinical quality and innovative care management.

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newsone

HPHC CyberSecurity News

August 28, 2025 12:02 AM
$16M Harvard Pilgrim Health Care data breach class action settlement

Harvard Pilgrim Health Care agreed to a $16 million class action lawsuit settlement to resolve claims it failed to prevent a 2023 data breach.

July 22, 2025 07:00 AM
Harvard Pilgrim Health Care Review

Harvard Pilgrim Health Care has good benefits and customer satisfaction, but it's usually more expensive than other insurance companies.

July 01, 2025 07:00 AM
Aflac hit with class action lawsuit over data breach

A new class action lawsuit alleges Aflac failed to safeguard the PII and protected health information of its customers during a recent data...

March 04, 2025 08:00 AM
News - Harvard Pilgrim Health Care to pay $16 million to settle data breach litigation

Harvard Pilgrim Health Care and its parent company, Point32Health, have reached a $16 million settlement to resolve claims arising from a 2023 ransomware...

February 28, 2025 08:00 AM
Harvard Pilgrim to Pay $16 Million to End Ransomware Lawsuits

Harvard Pilgrim Health Care Inc. and its parent company Point32Health Inc. will pay $16 million to settle claims they exposed the medical information of nearly...

October 25, 2024 07:00 AM
‘Don’t assume you are safe’: Data breaches soar, with nearly 7 million Mass. accounts hit in 2023

The Uber ride to Boston was already booked when Denise Micale, 69, of Westport noticed a $990 charge on her bank statement late last summer...

October 04, 2024 07:00 AM
Harvard Pilgrim Health Care Ransomware Attack Affected at Least 2,967,000 Individuals

Harvard Pilgrim Health Care has issued an updated notification to the Maine Attorney General about its April 2023 ransomware attack,...

September 20, 2024 07:00 AM
Chutes & Ladders—Major leadership changes at Point32Health, American Cancer Society and UTHealth Houston

CEO of Massachusetts-based Point32Health, Cain Hayes, is departing the company. A press release by the insurer says Hayes is seeking other job opportunities.

May 07, 2024 07:00 AM
Nearly 184,000 MedStar Health patients’ personal data possibly breached

The major Washington, D.C., and Maryland health network says the personal data of tens of thousands of people was likely exposed when an...

faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

HPHC CyberSecurity History Information

Official Website of Harvard Pilgrim Health Care

The official website of Harvard Pilgrim Health Care is http://www.harvardpilgrim.org.

Harvard Pilgrim Health Care’s AI-Generated Cybersecurity Score

According to Rankiteo, Harvard Pilgrim Health Care’s AI-generated cybersecurity score is 658, reflecting their Weak security posture.

How many security badges does Harvard Pilgrim Health Care’ have ?

According to Rankiteo, Harvard Pilgrim Health Care currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does Harvard Pilgrim Health Care have SOC 2 Type 1 certification ?

According to Rankiteo, Harvard Pilgrim Health Care is not certified under SOC 2 Type 1.

Does Harvard Pilgrim Health Care have SOC 2 Type 2 certification ?

According to Rankiteo, Harvard Pilgrim Health Care does not hold a SOC 2 Type 2 certification.

Does Harvard Pilgrim Health Care comply with GDPR ?

According to Rankiteo, Harvard Pilgrim Health Care is not listed as GDPR compliant.

Does Harvard Pilgrim Health Care have PCI DSS certification ?

According to Rankiteo, Harvard Pilgrim Health Care does not currently maintain PCI DSS compliance.

Does Harvard Pilgrim Health Care comply with HIPAA ?

According to Rankiteo, Harvard Pilgrim Health Care is not compliant with HIPAA regulations.

Does Harvard Pilgrim Health Care have ISO 27001 certification ?

According to Rankiteo,Harvard Pilgrim Health Care is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of Harvard Pilgrim Health Care

Harvard Pilgrim Health Care operates primarily in the Wellness and Fitness Services industry.

Number of Employees at Harvard Pilgrim Health Care

Harvard Pilgrim Health Care employs approximately 884 people worldwide.

Subsidiaries Owned by Harvard Pilgrim Health Care

Harvard Pilgrim Health Care presently has no subsidiaries across any sectors.

Harvard Pilgrim Health Care’s LinkedIn Followers

Harvard Pilgrim Health Care’s official LinkedIn profile has approximately 18,047 followers.

NAICS Classification of Harvard Pilgrim Health Care

Harvard Pilgrim Health Care is classified under the NAICS code 71394, which corresponds to Fitness and Recreational Sports Centers.

Harvard Pilgrim Health Care’s Presence on Crunchbase

No, Harvard Pilgrim Health Care does not have a profile on Crunchbase.

Harvard Pilgrim Health Care’s Presence on LinkedIn

Yes, Harvard Pilgrim Health Care maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/harvard-pilgrim-health-care.

Cybersecurity Incidents Involving Harvard Pilgrim Health Care

As of December 18, 2025, Rankiteo reports that Harvard Pilgrim Health Care has experienced 2 cybersecurity incidents.

Number of Peer and Competitor Companies

Harvard Pilgrim Health Care has an estimated 12,126 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at Harvard Pilgrim Health Care ?

Incident Types: The types of cybersecurity incidents that have occurred include Breach and Ransomware.

How does Harvard Pilgrim Health Care detect and respond to cybersecurity incidents ?

Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with system shutdown, and recovery measures with providing workarounds to ensure members can access services, and third party assistance with idx (for identity theft protection services), and recovery measures with offered two years of identity theft protection services via idx..

Incident Details

Can you provide details on each incident ?

Incident : Ransomware

Title: Point32Health Ransomware Incident

Description: Point32Health, the parent company of Harvard Pilgrim Health Care and Tufts Health Plan, identified the “cybersecurity ransomware incident” on April 2023. Point32Health shut down several systems to contain the danger after realizing that an 'unauthorized party' had gained access to these systems. In advance and 'out of an abundance of caution.' The main concern is making sure that members can still obtain care. The team is working around the clock to provide workarounds so that members still access the services they require while we actively strive to restore the disrupted systems as swiftly and safely as possible.

Date Detected: April 2023

Type: Ransomware

Threat Actor: Unauthorized Party

Incident : Data Breach

Title: Harvard Pilgrim Health Care Data Breach (2023)

Description: The Maine Office of the Attorney General reported that Harvard Pilgrim Health Care experienced a data breach involving external hacking from March 28, 2023, to April 17, 2023, affecting approximately 2,632,275 individuals, including 993 Maine residents. The compromised data may include names, Social Security numbers, and financial account information. Identity theft protection services were offered for two years through IDX.

Date Publicly Disclosed: 2024-02-15

Type: Data Breach

Attack Vector: External Hacking

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Breach.

Impact of the Incidents

What was the impact of each incident ?

Incident : Ransomware HAR24123423

Systems Affected: Harvard Pilgrim Health CareTufts Health Plan

Operational Impact: System Shutdown

Incident : Data Breach HAR504091625

Data Compromised: Names, Social security numbers, Financial account information

Identity Theft Risk: High (PII and financial data exposed)

Payment Information Risk: High (financial account information exposed)

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personally Identifiable Information (Pii), Financial Account Information and .

Which entities were affected by each incident ?

Incident : Ransomware HAR24123423

Entity Name: Point32Health

Entity Type: Healthcare

Industry: Healthcare

Incident : Data Breach HAR504091625

Entity Name: Harvard Pilgrim Health Care

Entity Type: Healthcare Provider / Insurance

Industry: Healthcare

Location: United States (including 993 Maine residents)

Customers Affected: 2,632,275

Response to the Incidents

What measures were taken in response to each incident ?

Incident : Ransomware HAR24123423

Containment Measures: System Shutdown

Recovery Measures: Providing workarounds to ensure members can access services

Incident : Data Breach HAR504091625

Third Party Assistance: IDX (for identity theft protection services)

Recovery Measures: Offered two years of identity theft protection services via IDX

How does the company involve third-party assistance in incident response ?

Third-Party Assistance: The company involves third-party assistance in incident response through IDX (for identity theft protection services).

Data Breach Information

What type of data was compromised in each breach ?

Incident : Data Breach HAR504091625

Type of Data Compromised: Personally identifiable information (pii), Financial account information

Number of Records Exposed: 2,632,275

Sensitivity of Data: High

Data Exfiltration: Likely (data compromised in breach)

Personally Identifiable Information: namesSocial Security numbers

How does the company handle incidents involving personally identifiable information (PII) ?

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by system shutdown.

Ransomware Information

How does the company recover data encrypted by ransomware ?

Data Recovery from Ransomware: The company recovers data encrypted by ransomware through Providing workarounds to ensure members can access services, Offered two years of identity theft protection services via IDX.

Regulatory Compliance

Were there any regulatory violations and fines imposed for each incident ?

Incident : Data Breach HAR504091625

Regulatory Notifications: Maine Office of the Attorney General (and potentially others, given multi-state impact)

References

Where can I find more information about each incident ?

Incident : Data Breach HAR504091625

Source: Maine Office of the Attorney General

Date Accessed: 2024-02-15

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Maine Office of the Attorney GeneralDate Accessed: 2024-02-15.

Stakeholder and Customer Advisories

Were there any advisories issued to stakeholders or customers for each incident ?

Incident : Data Breach HAR504091625

Customer Advisories: Identity theft protection services offered for two years via IDX

What advisories does the company provide to stakeholders and customers following an incident ?

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: was Identity theft protection services offered for two years via IDX.

Post-Incident Analysis

What is the company's process for conducting post-incident analysis ?

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as IDX (for identity theft protection services).

Additional Questions

General Information

Who was the attacking group in the last incident ?

Last Attacking Group: The attacking group in the last incident was an Unauthorized Party.

Incident Details

What was the most recent incident detected ?

Most Recent Incident Detected: The most recent incident detected was on April 2023.

What was the most recent incident publicly disclosed ?

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2024-02-15.

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were names, Social Security numbers, financial account information and .

What was the most significant system affected in an incident ?

Most Significant System Affected: The most significant system affected in an incident was Harvard Pilgrim Health CareTufts Health Plan.

Response to the Incidents

What third-party assistance was involved in the most recent incident ?

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was IDX (for identity theft protection services).

What containment measures were taken in the most recent incident ?

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was System Shutdown.

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Social Security numbers, names and financial account information.

What was the number of records exposed in the most significant breach ?

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 2.6M.

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident is Maine Office of the Attorney General.

Stakeholder and Customer Advisories

What was the most recent customer advisory issued ?

Most Recent Customer Advisory: The most recent customer advisory issued was an Identity theft protection services offered for two years via IDX.

cve

Latest Global CVEs (Not Company-Specific)

Description

Zerobyte is a backup automation tool Zerobyte versions prior to 0.18.5 and 0.19.0 contain an authentication bypass vulnerability where authentication middleware is not properly applied to API endpoints. This results in certain API endpoints being accessible without valid session credentials. This is dangerous for those who have exposed Zerobyte to be used outside of their internal network. A fix has been applied in both version 0.19.0 and 0.18.5. If immediate upgrade is not possible, restrict network access to the Zerobyte instance to trusted networks only using firewall rules or network segmentation. This is only a temporary mitigation; upgrading is strongly recommended.

Risk Information
cvss3
Base: 9.1
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Description

Open Source Point of Sale (opensourcepos) is a web based point of sale application written in PHP using CodeIgniter framework. Starting in version 3.4.0 and prior to version 3.4.2, a Cross-Site Request Forgery (CSRF) vulnerability exists in the application's filter configuration. The CSRF protection mechanism was **explicitly disabled**, allowing the application to process state-changing requests (POST) without verifying a valid CSRF token. An unauthenticated remote attacker can exploit this by hosting a malicious web page. If a logged-in administrator visits this page, their browser is forced to send unauthorized requests to the application. A successful exploit allows the attacker to silently create a new Administrator account with full privileges, leading to a complete takeover of the system and loss of confidentiality, integrity, and availability. The vulnerability has been patched in version 3.4.2. The fix re-enables the CSRF filter in `app/Config/Filters.php` and resolves associated AJAX race conditions by adjusting token regeneration settings. As a workaround, administrators can manually re-enable the CSRF filter in `app/Config/Filters.php` by uncommenting the protection line. However, this is not recommended without applying the full patch, as it may cause functionality breakage in the Sales module due to token synchronization issues.

Risk Information
cvss3
Base: 8.8
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
Description

Zed, a code editor, has an aribtrary code execution vulnerability in versions prior to 0.218.2-pre. The Zed IDE loads Model Context Protocol (MCP) configurations from the `settings.json` file located within a project’s `.zed` subdirectory. A malicious MCP configuration can contain arbitrary shell commands that run on the host system with the privileges of the user running the IDE. This can be triggered automatically without any user interaction besides opening the project in the IDE. Version 0.218.2-pre fixes the issue by implementing worktree trust mechanism. As a workaround, users should carefully review the contents of project settings files (`./zed/settings.json`) before opening new projects in Zed.

Risk Information
cvss3
Base: 7.7
Severity: HIGH
CVSS:3.1/AV:L/AC:H/PR:N/UI:R/S:C/C:H/I:H/A:H
Description

Zed, a code editor, has an aribtrary code execution vulnerability in versions prior to 0.218.2-pre. The Zed IDE loads Language Server Protocol (LSP) configurations from the `settings.json` file located within a project’s `.zed` subdirectory. A malicious LSP configuration can contain arbitrary shell commands that run on the host system with the privileges of the user running the IDE. This can be triggered when a user opens project file for which there is an LSP entry. A concerted effort by an attacker to seed a project settings file (`./zed/settings.json`) with malicious language server configurations could result in arbitrary code execution with the user's privileges if the user opens the project in Zed without reviewing the contents. Version 0.218.2-pre fixes the issue by implementing worktree trust mechanism. As a workaround, users should carefully review the contents of project settings files (`./zed/settings.json`) before opening new projects in Zed.

Risk Information
cvss3
Base: 7.7
Severity: HIGH
CVSS:3.1/AV:L/AC:H/PR:N/UI:R/S:C/C:H/I:H/A:H
Description

Storybook is a frontend workshop for building user interface components and pages in isolation. A vulnerability present starting in versions 7.0.0 and prior to versions 7.6.21, 8.6.15, 9.1.17, and 10.1.10 relates to Storybook’s handling of environment variables defined in a `.env` file, which could, in specific circumstances, lead to those variables being unexpectedly bundled into the artifacts created by the `storybook build` command. When a built Storybook is published to the web, the bundle’s source is viewable, thus potentially exposing those variables to anyone with access. For a project to potentially be vulnerable to this issue, it must build the Storybook (i.e. run `storybook build` directly or indirectly) in a directory that contains a `.env` file (including variants like `.env.local`) and publish the built Storybook to the web. Storybooks built without a `.env` file at build time are not affected, including common CI-based builds where secrets are provided via platform environment variables rather than `.env` files. Storybook runtime environments (i.e. `storybook dev`) are not affected. Deployed applications that share a repo with your Storybook are not affected. Users should upgrade their Storybook—on both their local machines and CI environment—to version .6.21, 8.6.15, 9.1.17, or 10.1.10 as soon as possible. Maintainers additionally recommend that users audit for any sensitive secrets provided via `.env` files and rotate those keys. Some projects may have been relying on the undocumented behavior at the heart of this issue and will need to change how they reference environment variables after this update. If a project can no longer read necessary environmental variable values, either prefix the variables with `STORYBOOK_` or use the `env` property in Storybook’s configuration to manually specify values. In either case, do not include sensitive secrets as they will be included in the built bundle.

Risk Information
cvss3
Base: 7.3
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:L

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These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

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Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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