Graebel Companies, Inc. Breach Incident Score: Analysis & Impact (GRA3602236111225)

In this Rankiteo incident briefing, we review the Graebel Companies, Inc. breach identified under incident ID GRA3602236111225.

The analysis begins with a detailed overview of Graebel Companies, Inc.'s information like the linkedin page: https://www.linkedin.com/company/graebel-companies, the number of followers: 29082, the industry type: Human Resources Services and the number of employees: 1457 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 758 and after the incident was 698 with a difference of -60 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on Graebel Companies, Inc. and their customers.

On 10 November 2025, Graebel Companies, Inc. disclosed Data Breach issues under the banner "Graebel Companies, Inc. Data Breach (December 2024)".

Graebel Companies, Inc., a global relocation management company, experienced a significant cybersecurity incident in December 2024.

The disruption is felt across the environment, affecting True, and exposing True.

In response, teams activated the incident response plan, and stakeholders are being briefed through Written notices to affected individuals (starting 2025-11-10); credit monitoring and identity theft protection services offered via TransUnion.

The case underscores how Ongoing (as of November 2025); legal investigation by Shamis & Gentile P.A, and recommending next steps like Enroll in complimentary credit monitoring and identity theft protection services (via TransUnion), Monitor account statements and credit reports (Equifax, Experian, TransUnion) for suspicious activity and Consider placing a fraud alert or credit freeze on credit files, with advisories going out to stakeholders covering Written notices sent to affected individuals (starting 2025-11-10) with enrollment instructions for credit monitoring (TransUnion) and protective measures.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Valid Accounts (T1078) with moderate to high confidence (70%), supported by evidence indicating unauthorized access to Graebel’s network occurred between December 19–22, 2024. Under the Collection tactic, the analysis identified Data from Local System (T1005) with moderate to high confidence (85%), supported by evidence indicating certain files were accessed or exfiltrated containing PII of clients and employees. Under the Exfiltration tactic, the analysis identified Exfiltration Over Alternative Protocol (T1048) with moderate to high confidence (80%), supported by evidence indicating exfiltrating sensitive files during Dec 19–22, 2024 and Automated Exfiltration (T1020) with moderate to high confidence (75%), supported by evidence indicating files were accessed or exfiltrated in a 3-day window. Under the Impact tactic, the analysis identified Data from Cloud Storage Object (T1598) with moderate to high confidence (70%), supported by evidence indicating sensitive files containing PII exposed, leading to identity theft, financial fraud and Data Destruction (T1485) with lower confidence (30%), supported by evidence indicating downtime and operational impact implied, though no explicit ransomware mentioned. Under the Defense Evasion tactic, the analysis identified Indicator Removal: File Deletion (T1070.004) with moderate confidence (60%), supported by evidence indicating breach discovered on October 24, 2025—9+ months post-intrusion suggests log/trace tampering. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.