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SonataCX

SonataCX Vendor Cyber Rating & Cyber Score

sonata-software.com
in
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We provide end-to-end Customer Experience measurement program, service, and software capabilities gained over 27 years’ experience. Our expertise lies in our ability to deliver bespoke, highly complex, ongoing measurement programs that drive change from your frontlines teams and throughout your organization on our KODO - AI Powered Customer Experience (CX) Platform.


SonataCX A.I CyberSecurity Scoring

Incident Details
SonataCX
Company Information
Website:https://www.sonata-software.com/platformation-services/cx?utm_source=LinkedInButtonClick&utm_medium=LinkedInButtonClick&utm_campaign=LinkedInButtonClick&utm_id=LinkedInButton
Employees number:173
Number of followers:2,867
NAICS:54191
Industry Type:Market Research
Homepage:sonata-software.com
Cyber Premium EstimationGet Supply Chain
SonataCX Risk Score (AI oriented)
Between 700 and 749
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SonataCXMarket Research
Updated:
09/03/2026
712/1000
Moderate
Ba
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Powered by our proprietary A.I cyber incident model
✖ Insurance prefers TPRM score to calculate premium
SonataCX Global Score (TPRM)
xxxx
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SonataCXMarket Research
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Vulnerabilities
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Findings

SonataCX
SonataCXModerate
Current Score
712Ba (MODERATE)
01000
1 incidents
0 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
JULY 2026
716Before Incident
JUNE 2026
715Before Incident
MAY 2026
714Before Incident
APRIL 2026
713Before Incident
MARCH 2026
713Before Incident
FEBRUARY 2026
712Before Incident
JANUARY 2026
711Before Incident
DECEMBER 2025
710Before Incident
NOVEMBER 2025
709Before Incident
OCTOBER 2025
708Before Incident
SEPTEMBER 2025
707Before Incident
AUGUST 2025
706Before Incident
MAY 2024
752Before Incident
Breach
30 May 2024 • SonataCX
Gapbuster Worldwide

Gapbuster Worldwide Data Breach

690After Incident
CRITICAL-62
GAP352080425
The Vermont Office of the Attorney General reported on June 2, 2024, that Gapbuster Worldwide experienced a data breach on May 30, 2024. The breach involved unauthorized access to a cloud storage system used by Nectar Desk Company, affecting personal information such as full names, email addresses, and mobile numbers for individuals associated with its mystery shoppers.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
Full namesEmail addressesMobile numbersSystems Affected: Cloud storage system
DATA BREACH
Personal InformationFull namesEmail addressesMobile numbers
REFERENCES
Blog URLSource URL

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