Company Details
francesca-s-
2,326
39,673
43
francescas.com
0
FRA_1424178
In-progress

francesca’s® Company CyberSecurity Posture
francescas.comKnown for offering unique, free-spirited fashion, jewelry and lifestyle products for over 20 years, francesca’s mission is to inspire discovery and celebrate individuality. Our brand purpose #FreeToBeYOU starts with our customer. By creating a space to amplify the voices of everyone seeking self-expression we hope to play a small part in uniting the world around the power of originality. What started as a single boutique in Houston, TX has now expanded to 460 boutiques in 48 states and two ecommerce sites: www.francescas.com and our tween-brand www.frankishop.com. francesca’s is owned and operated by TerraMar Capital private equity group http://terramarcapital.com.
Company Details
francesca-s-
2,326
39,673
43
francescas.com
0
FRA_1424178
In-progress
Between 650 and 699

francesca’s® Global Score (TPRM)XXXX

Description: The Vermont Office of the Attorney General reported a data breach at Francesca’s Acquisition, LLC on September 25, 2023. The breach was discovered on January 31, 2023 and potentially impacted individuals' first names and last names combined with other unspecified data elements. The number of affected individuals and specific details regarding the method of breach are unknown.
Description: The Washington State Office of the Attorney General reported a data breach involving Francesca's Services Corporation on November 19, 2018. The breach occurred between December 28, 2017, and July 9, 2018, potentially affecting 1,148 Washington residents by capturing sensitive information during the checkout process due to unauthorized code present in a third-party vendor's application.
Description: In January 2023, Francesca’s, a women’s clothing retailer, suffered a data breach between **January 12 and January 31**, exposing sensitive customer and employee information—including **Social Security numbers, driver’s license numbers, account details, and addresses**. The breach led to a **class action lawsuit**, with plaintiffs alleging negligence in cybersecurity measures, claiming the company failed to implement adequate safeguards to prevent unauthorized access. The settlement allows affected individuals to claim **up to $1,500 for ordinary losses** (e.g., fraudulent transactions, identity theft mitigation) and **up to $5,000 for extraordinary losses** (e.g., severe financial harm or prolonged identity theft). Additional compensation includes **$25/hour for up to five hours of lost time** spent resolving breach-related issues. Customers not seeking reimbursement for losses can opt for a **flat $50 payment** ($75 for California residents). All claimants receive **two years of free credit monitoring**. The breach’s financial and reputational fallout is significant, with potential long-term trust erosion among customers. The lawsuit underscores the growing legal and operational risks companies face when failing to protect consumer data in an era of escalating cyber threats.


No incidents recorded for francesca’s® in 2025.
No incidents recorded for francesca’s® in 2025.
No incidents recorded for francesca’s® in 2025.
francesca’s® cyber incidents detection timeline including parent company and subsidiaries

Known for offering unique, free-spirited fashion, jewelry and lifestyle products for over 20 years, francesca’s mission is to inspire discovery and celebrate individuality. Our brand purpose #FreeToBeYOU starts with our customer. By creating a space to amplify the voices of everyone seeking self-expression we hope to play a small part in uniting the world around the power of originality. What started as a single boutique in Houston, TX has now expanded to 460 boutiques in 48 states and two ecommerce sites: www.francescas.com and our tween-brand www.frankishop.com. francesca’s is owned and operated by TerraMar Capital private equity group http://terramarcapital.com.

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Francesca Storey-Harris reunites with former colleagues adding more firepower to the New York firm's PE team.
Francesa DeBiase | Sysco Corporation, Norfolk Southern Corporation.
Francesca's agreed to a class action lawsuit settlement to resolve claims that it failed to protect consumers from a 2023 data breach.
Francesca's shoppers have until today to submit their valid claim to receive their share of compensation in this data breach class action...
FRANCESCA'S shoppers can get checks worth up to $6500 from a data breach settlement. Eligible claimants can easily receive payments, but will...
As part of National Cybersecurity Awareness Month 2025, Women in Cybersecurity West Africa (WiCyWA) has opened a three-day workshop in Accra...
News News: Professor Francesca Orsini, a UK-based scholar of Hindi and Urdu literature at SOAS, University of London, was recently deported...
A CLOTHING chain has confirmed payouts of up to $6500 for customers affected by a data breach.Francesca's will hand out the money to settle claims.
Francesca Lazzarin, score producer, and Jeremiah Fraites, music composer, in their home studio working on the film 'The Long Walk.'.

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of francesca’s® is http://www.francescas.com.
According to Rankiteo, francesca’s®’s AI-generated cybersecurity score is 696, reflecting their Weak security posture.
According to Rankiteo, francesca’s® currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, francesca’s® is not certified under SOC 2 Type 1.
According to Rankiteo, francesca’s® does not hold a SOC 2 Type 2 certification.
According to Rankiteo, francesca’s® is not listed as GDPR compliant.
According to Rankiteo, francesca’s® does not currently maintain PCI DSS compliance.
According to Rankiteo, francesca’s® is not compliant with HIPAA regulations.
According to Rankiteo,francesca’s® is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
francesca’s® operates primarily in the Retail industry.
francesca’s® employs approximately 2,326 people worldwide.
francesca’s® presently has no subsidiaries across any sectors.
francesca’s®’s official LinkedIn profile has approximately 39,673 followers.
francesca’s® is classified under the NAICS code 43, which corresponds to Retail Trade.
No, francesca’s® does not have a profile on Crunchbase.
Yes, francesca’s® maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/francesca-s-.
As of December 04, 2025, Rankiteo reports that francesca’s® has experienced 3 cybersecurity incidents.
francesca’s® has an estimated 15,370 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Breach.
Detection and Response: The company detects and responds to cybersecurity incidents through an recovery measures with settlement with affected parties, credit monitoring services, and communication strategy with public settlement announcement, customer advisories for claims..
Title: Data Breach at Francesca’s Acquisition, LLC
Description: The Vermont Office of the Attorney General reported a data breach at Francesca’s Acquisition, LLC on September 25, 2023. The breach was discovered on January 31, 2023 and potentially impacted individuals' first names and last names combined with other unspecified data elements. The number of affected individuals and specific details regarding the method of breach are unknown.
Date Detected: 2023-01-31
Date Publicly Disclosed: 2023-09-25
Type: Data Breach
Title: Data Breach at Francesca's Services Corporation
Description: The Washington State Office of the Attorney General reported a data breach involving Francesca's Services Corporation on November 19, 2018. The breach occurred between December 28, 2017, and July 9, 2018, potentially affecting 1,148 Washington residents by capturing sensitive information during the checkout process due to unauthorized code present in a third-party vendor's application.
Date Detected: 2018-11-19
Date Publicly Disclosed: 2018-11-19
Type: Data Breach
Attack Vector: Unauthorized code in third-party vendor's application
Vulnerability Exploited: Unauthorized code in third-party vendor's application
Title: Francesca’s Data Breach (2023)
Description: A data breach at Francesca’s, a women’s clothing company, occurred between January 12 and January 31, 2023. The breach compromised shoppers’ and employees’ sensitive information, including Social Security numbers, driver’s license numbers, account information, and addresses. The incident led to a class action lawsuit, alleging that Francesca’s failed to implement adequate cybersecurity measures to prevent the breach. The company settled the lawsuit, offering compensation to affected individuals, including up to $1,500 for ordinary losses, up to $5,000 for extraordinary losses, and additional payments for lost time. All class members also receive two years of credit monitoring services.
Date Detected: 2023-01-31
Type: Data Breach
Motivation: Financial gain, identity theft
Common Attack Types: The most common types of attacks the company has faced is Breach.

Data Compromised: First names, Last names, Other unspecified data elements

Data Compromised: Sensitive information during checkout process

Data Compromised: Social security numbers, Driver’s license numbers, Account information, Addresses
Customer Complaints: Class action lawsuit filed
Brand Reputation Impact: Negative (settlement and public disclosure)
Legal Liabilities: Class action lawsuit settled with undisclosed sum
Identity Theft Risk: High (PII exposed)
Payment Information Risk: Moderate (account information exposed)
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are First Names, Last Names, Other Unspecified Data Elements, , Sensitive information during checkout process, Personally Identifiable Information (Pii), Financial Account Information and .

Entity Name: Francesca's Services Corporation
Entity Type: Corporation
Industry: Retail
Location: Washington
Customers Affected: 1,148

Entity Name: Francesca’s
Entity Type: Retail (Women’s Clothing)
Industry: Fashion/Retail

Recovery Measures: Settlement with affected parties, credit monitoring services
Communication Strategy: Public settlement announcement, customer advisories for claims

Type of Data Compromised: First names, Last names, Other unspecified data elements
Personally Identifiable Information: first nameslast names

Type of Data Compromised: Sensitive information during checkout process
Number of Records Exposed: 1,148

Type of Data Compromised: Personally identifiable information (pii), Financial account information
Sensitivity of Data: High (SSNs, driver’s license numbers)
Data Exfiltration: Yes
Personally Identifiable Information: Yes (SSNs, driver’s license numbers, addresses)
Data Recovery from Ransomware: The company recovers data encrypted by ransomware through Settlement with affected parties, credit monitoring services.

Legal Actions: Class action lawsuit (settled)
Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through Class action lawsuit (settled).

Lessons Learned: Companies must prioritize robust cybersecurity frameworks to prevent data breaches and potential lawsuits. Proactive measures, such as regular security audits and employee training, are critical to mitigating risks associated with unauthorized access to sensitive customer data.

Recommendations: Implement stronger cybersecurity protocols, including encryption for sensitive data., Conduct regular security audits and vulnerability assessments., Provide employee training on data protection and phishing awareness., Establish a clear incident response plan to minimize damage in case of a breach., Offer transparent communication and compensation to affected parties to maintain trust.Implement stronger cybersecurity protocols, including encryption for sensitive data., Conduct regular security audits and vulnerability assessments., Provide employee training on data protection and phishing awareness., Establish a clear incident response plan to minimize damage in case of a breach., Offer transparent communication and compensation to affected parties to maintain trust.Implement stronger cybersecurity protocols, including encryption for sensitive data., Conduct regular security audits and vulnerability assessments., Provide employee training on data protection and phishing awareness., Establish a clear incident response plan to minimize damage in case of a breach., Offer transparent communication and compensation to affected parties to maintain trust.Implement stronger cybersecurity protocols, including encryption for sensitive data., Conduct regular security audits and vulnerability assessments., Provide employee training on data protection and phishing awareness., Establish a clear incident response plan to minimize damage in case of a breach., Offer transparent communication and compensation to affected parties to maintain trust.Implement stronger cybersecurity protocols, including encryption for sensitive data., Conduct regular security audits and vulnerability assessments., Provide employee training on data protection and phishing awareness., Establish a clear incident response plan to minimize damage in case of a breach., Offer transparent communication and compensation to affected parties to maintain trust.
Key Lessons Learned: The key lessons learned from past incidents are Companies must prioritize robust cybersecurity frameworks to prevent data breaches and potential lawsuits. Proactive measures, such as regular security audits and employee training, are critical to mitigating risks associated with unauthorized access to sensitive customer data.

Source: Vermont Office of the Attorney General
Date Accessed: 2023-09-25

Source: Washington State Office of the Attorney General
Date Accessed: 2018-11-19

Source: Francesca’s Data Breach Settlement Notice
Date Accessed: 2025-11-10
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Vermont Office of the Attorney GeneralDate Accessed: 2023-09-25, and Source: Washington State Office of the Attorney GeneralDate Accessed: 2018-11-19, and Source: Francesca’s Data Breach Settlement NoticeDate Accessed: 2025-11-10.

Investigation Status: Settled (class action lawsuit resolved)
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Public settlement announcement and customer advisories for claims.

Stakeholder Advisories: Customers advised to file claims by November 10, 2025, for compensation. Final approval hearing scheduled for November 13, 2025.
Customer Advisories: Affected customers can claim up to $1,500 for ordinary losses, $5,000 for extraordinary losses, or a flat $50 ($75 for California residents). Two years of credit monitoring provided to all class members.
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Customers advised to file claims by November 10, 2025, for compensation. Final approval hearing scheduled for November 13, 2025., Affected customers can claim up to $1,500 for ordinary losses, $5,000 for extraordinary losses and or a flat $50 ($75 for California residents). Two years of credit monitoring provided to all class members..

Root Causes: Alleged inadequate cybersecurity measures and failure to prevent unauthorized access to sensitive customer data.
Corrective Actions: Settlement With Affected Parties, Including Financial Compensation And Credit Monitoring., Likely Internal Review And Strengthening Of Cybersecurity Policies (Not Explicitly Detailed).,
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Settlement With Affected Parties, Including Financial Compensation And Credit Monitoring., Likely Internal Review And Strengthening Of Cybersecurity Policies (Not Explicitly Detailed)., .
Most Recent Incident Detected: The most recent incident detected was on 2023-01-31.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2018-11-19.
Most Significant Data Compromised: The most significant data compromised in an incident were first names, last names, other unspecified data elements, , Sensitive information during checkout process, Social Security numbers, Driver’s license numbers, Account information, Addresses and .
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Account information, other unspecified data elements, last names, Social Security numbers, Addresses, first names, Sensitive information during checkout process and Driver’s license numbers.
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 1.1K.
Most Significant Legal Action: The most significant legal action taken for a regulatory violation was Class action lawsuit (settled).
Most Significant Lesson Learned: The most significant lesson learned from past incidents was Companies must prioritize robust cybersecurity frameworks to prevent data breaches and potential lawsuits. Proactive measures, such as regular security audits and employee training, are critical to mitigating risks associated with unauthorized access to sensitive customer data.
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Offer transparent communication and compensation to affected parties to maintain trust., Provide employee training on data protection and phishing awareness., Establish a clear incident response plan to minimize damage in case of a breach., Conduct regular security audits and vulnerability assessments., Implement stronger cybersecurity protocols and including encryption for sensitive data..
Most Recent Source: The most recent source of information about an incident are Washington State Office of the Attorney General, Vermont Office of the Attorney General and Francesca’s Data Breach Settlement Notice.
Current Status of Most Recent Investigation: The current status of the most recent investigation is Settled (class action lawsuit resolved).
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Customers advised to file claims by November 10, 2025, for compensation. Final approval hearing scheduled for November 13, 2025., .
Most Recent Customer Advisory: The most recent customer advisory issued were an Affected customers can claim up to $1,500 for ordinary losses, $5,000 for extraordinary losses and or a flat $50 ($75 for California residents). Two years of credit monitoring provided to all class members.
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