Florence Bank Discloses Data Breach Impacting Customer Personal Information Florence Bank, a community savings bank based in Florence, Massachusetts, recently reported a data breach that exposed sensitive personal information of its customers. The breach was officially disclosed to the Massachusetts Office of Consumer Affairs and Business Regulation on July 15, 2026, with notification letters sent to affected individuals on July 6, 2026. The compromised data includes names, addresses, dates of birth, Social Security numbers, and driver’s license numbers. However, the bank has not publicly released details on when the unauthorized access occurred or when the breach was discovered. In response, Florence Bank is offering 18 months of fully reimbursed identity theft protection services, allowing affected customers to select their preferred provider, such as LifeLock or Experian. The notification letters also included guidance on additional protective measures for impacted individuals. Customers seeking further details may contact the bank directly at 413-587-4749.