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Faneuil Inc

Faneuil Inc Vendor Cyber Rating & Cyber Score

faneuil.com
in
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Faneuil is now part of Continuum Global Solutions This exciting evolution marks a significant step in our commitment to delivering unmatched customer care and transforming digital customer experiences. With this merger, we’re expanding our expertise in public utilities, government, and healthcare, allowing us to provide more comprehensive and innovative services tailored to meet your needs. As a global leader in customer care, we continue to drive excellence and innovation across all industries.


Faneuil Inc A.I CyberSecurity Scoring

Incident Details
Faneuil Inc
Company Information
Website:https://www.faneuil.com
Employees number:1,938
Number of followers:10,234
NAICS:
Industry Type:Outsourcing/Offshoring
Homepage:faneuil.com
Cyber Premium EstimationGet Supply Chain
Faneuil Inc Risk Score (AI oriented)
Between 650 and 699
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Faneuil IncOutsourcing/Offshoring
Updated:
02/04/2026
695/1000
Weak
B
AaaAaABaaBaBCaaCaC
Powered by our proprietary A.I cyber incident model
✖ Insurance prefers TPRM score to calculate premium
Faneuil Inc Global Score (TPRM)
xxxx
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Faneuil IncOutsourcing/Offshoring
•••
Score locked
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Findings

Faneuil Inc
Faneuil IncWeak
Current Score
695B (WEAK)
01000
2 incidents
0 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
AUGUST 2026
701Before Incident
JULY 2026
700Before Incident
JUNE 2026
699Before Incident
MAY 2026
698Before Incident
APRIL 2026
696Before Incident
MARCH 2026
695Before Incident
FEBRUARY 2026
694Before Incident
JANUARY 2026
693Before Incident
DECEMBER 2025
691Before Incident
NOVEMBER 2025
690Before Incident
OCTOBER 2025
689Before Incident
SEPTEMBER 2025
687Before Incident
AUGUST 2021
661Before Incident
Ransomware
01 Aug 2021 • Faneuil Inc
Faneuil Inc

Ransomware Attack on EPCOR USA's Phone System Vendor

522After Incident
HIGH-139
FAN155319322
EPCOR USA's phone system vendor, Faneuil, Inc was targeted in a ransomware attack in August 2021. It disrupted the customer telephone system of Epcor which resulted in long wait times for U.S. customers calling for general customer support. The attack did not breach any customer information still, as a precautionary measure the vendor noticed the customers consider changing their passwords on their financial accounts and look over recent statements for any unauthorized activity.
INCIDENT DETAILS -
TYPE
Ransomware
IMPACT
Data Compromised: NoneSystems Affected: Customer telephone systemDowntime: Long wait times for U.S. customersOperational Impact: General customer support disruption
DATA BREACH
Type Of Data Compromised: NoneNumber Of Records Exposed: NoneSensitivity Of Data: NoneData Exfiltration: None
REFERENCES
Blog URLSource URL
APRIL 2021
761Before Incident
Ransomware
21 Apr 2021 • Faneuil Inc
Faneuil, Inc.

Faneuil, Inc. Ransomware Attack

654After Incident
CRITICAL-107
FAN411072525
The California Office of the Attorney General reported that Faneuil, Inc. experienced a ransomware attack on April 21, 2021. The breach potentially involved the personal information of employees, including names, addresses, Social Security numbers, phone numbers, and email addresses. Approximately 500 individuals were affected, and measures taken included engaging law enforcement and offering affected individuals a membership in Experian IdentityWorks.
INCIDENT DETAILS -
TYPE
Ransomware
IMPACT
namesaddressesSocial Security numbersphone numbersemail addresses
DATA BREACH
namesaddressesSocial Security numbersphone numbersemail addressesNumber Of Records Exposed: 500Sensitivity Of Data: HighPersonally Identifiable Information: Yes
REFERENCES
Blog URLSource URL

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