Brooklyn Home Health Agency Reports Data Breach Affecting Thousands in NYC Area Excellent Home Care Services, LLC, a Brooklyn-based home health agency, disclosed a data breach that may have exposed sensitive information of individuals across Bronx, Kings, Nassau, New York, and Queens counties. The incident, discovered on November 25, 2025, involved unauthorized access to an employee’s email account by a third party. The compromised data includes personally identifiable information (PII) and protected health information (PHI), such as full names, addresses, phone numbers, dates of birth, Social Security numbers, Medicare/Medicaid IDs, and medical details like diagnoses, medications, and care plans. While the breach was limited to a single email account, the company could not confirm how many files were accessed. On December 17, 2025, Excellent Home Care Services began notifying affected individuals via mail and published a Notice of Data Breach online the following day. In response, the company secured the compromised account, engaged cybersecurity experts, and implemented enhanced access controls, geographic restrictions, and monitoring tools. Impacted individuals are being offered free identity monitoring services. A dedicated incident hotline (1-833-918-6974) was established for inquiries, operating Monday through Friday from 8 a.m. to 5:30 p.m. ET. The breach underscores ongoing risks to healthcare data security, particularly in home health services.