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ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics. ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.
Security & Compliance Standards Overview
No incidents recorded for Digitalpoint in 2025.
No incidents recorded for ibex in 2025.
Digitalpoint cyber incidents detection timeline including parent company and subsidiaries
ibex cyber incidents detection timeline including parent company and subsidiaries
Zerobyte is a backup automation tool Zerobyte versions prior to 0.18.5 and 0.19.0 contain an authentication bypass vulnerability where authentication middleware is not properly applied to API endpoints. This results in certain API endpoints being accessible without valid session credentials. This is dangerous for those who have exposed Zerobyte to be used outside of their internal network. A fix has been applied in both version 0.19.0 and 0.18.5. If immediate upgrade is not possible, restrict network access to the Zerobyte instance to trusted networks only using firewall rules or network segmentation. This is only a temporary mitigation; upgrading is strongly recommended.
Open Source Point of Sale (opensourcepos) is a web based point of sale application written in PHP using CodeIgniter framework. Starting in version 3.4.0 and prior to version 3.4.2, a Cross-Site Request Forgery (CSRF) vulnerability exists in the application's filter configuration. The CSRF protection mechanism was **explicitly disabled**, allowing the application to process state-changing requests (POST) without verifying a valid CSRF token. An unauthenticated remote attacker can exploit this by hosting a malicious web page. If a logged-in administrator visits this page, their browser is forced to send unauthorized requests to the application. A successful exploit allows the attacker to silently create a new Administrator account with full privileges, leading to a complete takeover of the system and loss of confidentiality, integrity, and availability. The vulnerability has been patched in version 3.4.2. The fix re-enables the CSRF filter in `app/Config/Filters.php` and resolves associated AJAX race conditions by adjusting token regeneration settings. As a workaround, administrators can manually re-enable the CSRF filter in `app/Config/Filters.php` by uncommenting the protection line. However, this is not recommended without applying the full patch, as it may cause functionality breakage in the Sales module due to token synchronization issues.
Zed, a code editor, has an aribtrary code execution vulnerability in versions prior to 0.218.2-pre. The Zed IDE loads Model Context Protocol (MCP) configurations from the `settings.json` file located within a project’s `.zed` subdirectory. A malicious MCP configuration can contain arbitrary shell commands that run on the host system with the privileges of the user running the IDE. This can be triggered automatically without any user interaction besides opening the project in the IDE. Version 0.218.2-pre fixes the issue by implementing worktree trust mechanism. As a workaround, users should carefully review the contents of project settings files (`./zed/settings.json`) before opening new projects in Zed.
Zed, a code editor, has an aribtrary code execution vulnerability in versions prior to 0.218.2-pre. The Zed IDE loads Language Server Protocol (LSP) configurations from the `settings.json` file located within a project’s `.zed` subdirectory. A malicious LSP configuration can contain arbitrary shell commands that run on the host system with the privileges of the user running the IDE. This can be triggered when a user opens project file for which there is an LSP entry. A concerted effort by an attacker to seed a project settings file (`./zed/settings.json`) with malicious language server configurations could result in arbitrary code execution with the user's privileges if the user opens the project in Zed without reviewing the contents. Version 0.218.2-pre fixes the issue by implementing worktree trust mechanism. As a workaround, users should carefully review the contents of project settings files (`./zed/settings.json`) before opening new projects in Zed.
Storybook is a frontend workshop for building user interface components and pages in isolation. A vulnerability present starting in versions 7.0.0 and prior to versions 7.6.21, 8.6.15, 9.1.17, and 10.1.10 relates to Storybook’s handling of environment variables defined in a `.env` file, which could, in specific circumstances, lead to those variables being unexpectedly bundled into the artifacts created by the `storybook build` command. When a built Storybook is published to the web, the bundle’s source is viewable, thus potentially exposing those variables to anyone with access. For a project to potentially be vulnerable to this issue, it must build the Storybook (i.e. run `storybook build` directly or indirectly) in a directory that contains a `.env` file (including variants like `.env.local`) and publish the built Storybook to the web. Storybooks built without a `.env` file at build time are not affected, including common CI-based builds where secrets are provided via platform environment variables rather than `.env` files. Storybook runtime environments (i.e. `storybook dev`) are not affected. Deployed applications that share a repo with your Storybook are not affected. Users should upgrade their Storybook—on both their local machines and CI environment—to version .6.21, 8.6.15, 9.1.17, or 10.1.10 as soon as possible. Maintainers additionally recommend that users audit for any sensitive secrets provided via `.env` files and rotate those keys. Some projects may have been relying on the undocumented behavior at the heart of this issue and will need to change how they reference environment variables after this update. If a project can no longer read necessary environmental variable values, either prefix the variables with `STORYBOOK_` or use the `env` property in Storybook’s configuration to manually specify values. In either case, do not include sensitive secrets as they will be included in the built bundle.
