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DialAmerica

DialAmerica Vendor Cyber Rating & Cyber Score

aucera.com
in
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ISO 27001
SOC 2 Type 1
SOC 2 Type 2
PCI DSS
HIPAA
GDPR

DialAmerica is now Aucera. Aucera is one of the largest privately held contact center providers in the world delivering more than 100 million experiences a year across a global footprint that includes both nearshore and offshore locations. Our thousands of passionate employees support a broad range of Fortune 500 consumer brands, providing Customer Experience Management services and innovative technology solutions across a variety of channels that include phone, email, chat and social media.


DialAmerica A.I CyberSecurity Scoring

Incident Details
DialAmerica
Company Information
Website:http://www.aucera.com
Employees number:1,758
Number of followers:6,099
NAICS:541615
Industry Type:Outsourcing and Offshoring Consulting
Homepage:aucera.com
Cyber Premium EstimationGet Supply Chain
DialAmerica Risk Score (AI oriented)
Between 700 and 749
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DialAmericaOutsourcing and Offshoring Consulting
Updated:
10/03/2026
721/1000
Moderate
Ba
AaaAaABaaBaBCaaCaC
Powered by our proprietary A.I cyber incident model
✖ Insurance prefers TPRM score to calculate premium
DialAmerica Global Score (TPRM)
xxxx
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DialAmericaOutsourcing and Offshoring Consulting
•••
Score locked
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Vulnerabilities
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Findings

DialAmerica
DialAmericaModerate
Current Score
721Ba (MODERATE)
01000
1 incidents
0 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
JULY 2026
724Before Incident
JUNE 2026
724Before Incident
MAY 2026
723Before Incident
APRIL 2026
723Before Incident
MARCH 2026
722Before Incident
FEBRUARY 2026
721Before Incident
JANUARY 2026
720Before Incident
DECEMBER 2025
720Before Incident
NOVEMBER 2025
719Before Incident
OCTOBER 2025
718Before Incident
SEPTEMBER 2025
717Before Incident
AUGUST 2025
716Before Incident
FEBRUARY 2021
757Before Incident
Ransomware
01 Feb 2021 • DialAmerica
DialAmerica Marketing, Inc.

DialAmerica Marketing, Inc. Data Breach

632After Incident
CRITICAL-125
DIA547072825
The Washington State Office of the Attorney General reported a data breach involving DialAmerica Marketing, Inc. on April 6, 2022. The breach, which was classified as a ransomware event, occurred between February 2, 2021 and July 9, 2021, potentially affecting 621 Washington residents. The breached data included names, Social Security numbers, financial account information, dates of birth, and health insurance information.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
namesSocial Security numbersfinancial account informationdates of birthhealth insurance information
DATA BREACH
namesSocial Security numbersfinancial account informationdates of birthhealth insurance informationSensitivity Of Data: High
REFERENCES
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