Brooks Brothers suffered from a potential credit card breach that affected customers information who shopped in-store over the past year. The compromised information included cardholder names, account numbers, card expiration dates and verification codes. The breach had no impact on sensitive personal data, such as Social Security numbers or other personally identifying information. They took immediate action including initiating an internal review, engaging independent forensic experts to assist the investigation and remediation their systems and alerting law enforcement. Customers were urged to check their credit and debit card account statements for any inconsistencies or strange activity and to notify the payment card issuer of any occurrences.

The California Office of the Attorney General reported on May 12, 2017, that Brooks Brothers experienced a data breach potentially affecting payment card information of customers who made purchases at certain locations from April 4, 2016, to March 1, 2017. The breach involved malicious software gaining access to payment card data such as names and account numbers. The number of affected individuals is unknown.