Aflac
Company Details
Linkedin ID:
aflac
Website:
Employees number:
18,036
Number of followers:
167,336
NAICS:
524
Industry Type:
Homepage:
aflac.com
IP Addresses:
39
Company ID:
AFL_9850231
Scan Status:
Completed
Aflac Company CyberSecurity Posture
aflac.com
Over 50 Million people worldwide have chosen Aflac because of our commitment to providing customers with the confidence that comes from knowing they have assistance in being prepared for whatever life may bring. With Aflac, whether you're a large business or a small one, you can provide your employees with the kind of benefits they’d expect from a bigger company, helping your business stand out from the crowd. Hundreds of thousands of businesses across the United States already make Aflac available to their employees—at no direct cost to their company. Choose from a wide range of products that can help your employees with health events—from accidents, to disability, to cancer, to life insurance. Your employees enjoy benefits from Aflac, all employee-paid. Please check out Aflac.com for more information.
Aflac A.I CyberSecurity Scoring
Aflac Risk Score (AI oriented)Between 600 and 649
Aflac
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Aflac Global Score (TPRM)XXXX
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Aflac Company CyberSecurity News & History
Past Incidents
5
Attack Types
2
Aflac
Breach
Rankiteo Explanation
Attack with significant impact with customers data leaks
Description: Aflac insurance company has encountered a breach of personal data that has exposed the email accounts belonging to a small number of independent contractor sales agents. Clients' personal information such as names, addresses, dates of birth, policy numbers, social security numbers, and bank account information may have been exposed. The unauthorized access to email accounts happened between Jan. 17 and April 2. The company took immediate action by resetting passwords, isolating specific email accounts and contacting the affected insurance agents. Aflac has stated that they are unaware of any misuse of personal or health information at this time.
Aflac
Breach
Rankiteo Explanation
Attack limited on finance or reputation
Description: Aflac, a supplemental insurance provider, fell victim to a large-scale fraud scheme orchestrated by Heather Ann Robinson, who exploited stolen personal and financial information to file fraudulent insurance claims. Robinson, posing as a medical professional without credentials, illegally obtained and administered GLP-1 weight-loss drugs (e.g., Ozempic, Wegovy) while submitting false claims to Aflac and Colonial Life, defrauding them of **$87,415**—with an additional attempted theft of **$157,300**. The breach involved identity theft, including siphoning **$46,614** from victims’ 401K accounts using compromised data, some sourced from family members. Investigators seized her devices, uncovering extensive evidence after a six-month analysis. While the article does not specify a direct cyberattack, the systematic misuse of stolen credentials and financial data—coupled with prior embezzlement allegations against Robinson—highlights vulnerabilities in Aflac’s fraud detection and customer data protection mechanisms. The incident underscores risks of insider-enabled fraud and third-party exploitation of sensitive policyholder information.
Aflac
Breach
Rankiteo Explanation
Attack with significant impact with internal employee data leaks
Description: Aflac, a leading US insurance provider, became the first major insurance company to adopt **passkeys** as part of its passwordless authentication strategy. While the transition significantly improved security—reducing password recovery requests by **32%** and eliminating **30,000 identity-related support calls monthly**—the article highlights broader industry risks tied to **stolen credentials**, which remain a dominant attack vector. Verizon’s 2025 Data Breach Investigations Report reveals that **88% of breaches** involve compromised credentials, often obtained via **phishing, brute force, or credential stuffing**. The shift to passkeys mitigates such risks by eliminating password-based vulnerabilities, but the article implies that **legacy systems, hybrid authentication models, or incomplete adoption** could still expose Aflac to residual threats. For instance, if passkey implementation faces **device dependency issues, compatibility gaps with older systems, or user resistance**, attackers might exploit fallback password mechanisms or unpatched vulnerabilities in transitional infrastructure. While Aflac’s proactive move reduces attack surfaces, the **potential for credential-theft-driven breaches** persists in hybrid environments, particularly if employees or third-party vendors rely on traditional authentication for certain services.
American Family Life Assurance Company of Columbus and Continental American Insurance Company
Breach
Rankiteo Explanation
Attack with significant impact with customers data leaks
Description: The California Office of the Attorney General disclosed a data breach at Aflac, where unauthorized actors potentially accessed Microsoft Office 365 email accounts of some sales agents. The breach spanned from **September 8, 2017, to May 9, 2018**, though the exact number of affected individuals remains undetermined. The compromised data may have included highly sensitive personal and financial information, such as **names, addresses, dates of birth, policy numbers, and Social Security numbers (SSNs)**. The prolonged exposure period increases the risk of identity theft, financial fraud, or misuse of the stolen data. While the breach was limited to sales agents' accounts, the nature of the exposed information—particularly SSNs—poses significant long-term risks to both employees and customers whose data may have been stored or transmitted via these accounts. The incident underscores vulnerabilities in third-party email systems and the critical need for robust monitoring to detect and mitigate unauthorized access promptly.
Aflac Inc.
Cyber Attack
Rankiteo Explanation
Attack with significant impact with customers data leaks
Description: Aflac Inc. experienced a **data breach** in June as part of a broader **cyber-intrusion campaign** targeting insurance companies. The incident involved **hackers using social engineering** to infiltrate the company’s network, potentially compromising sensitive data. Over **20 lawsuits** were filed following the disclosure, leading to a **consolidated legal action** in the **US District Court for the Middle District of Georgia**, with six law firms appointed as interim co-lead counsel. The breach raises concerns over **unauthorized access to customer or employee data**, though the exact scope of compromised information (e.g., financial records, personal identifiers, or internal documents) remains undisclosed. Given the **targeted nature of the attack** (insurance sector) and the **legal repercussions**, the incident suggests **significant reputational and financial risks**, including potential **regulatory penalties, customer distrust, and fraudulent activity** stemming from exposed data. The use of **social engineering**—a common tactic in **cyber attacks**—highlights vulnerabilities in human-centric security protocols.
Aflac Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for Aflac
Incidents vs Insurance Industry Average (This Year)
Aflac has 347.76% more incidents than the average of same-industry companies with at least one recorded incident.
Incidents vs All-Companies Average (This Year)
Aflac has 368.75% more incidents than the average of all companies with at least one recorded incident.
Incident Types Aflac vs Insurance Industry Avg (This Year)
Aflac reported 3 incidents this year: 1 cyber attacks, 0 ransomware, 0 vulnerabilities, 2 data breaches, compared to industry peers with at least 1 incident.
Incident History — Aflac (X = Date, Y = Severity)
Aflac cyber incidents detection timeline including parent company and subsidiaries
Aflac Company Subsidiaries
Over 50 Million people worldwide have chosen Aflac because of our commitment to providing customers with the confidence that comes from knowing they have assistance in being prepared for whatever life may bring. With Aflac, whether you're a large business or a small one, you can provide your employees with the kind of benefits they’d expect from a bigger company, helping your business stand out from the crowd. Hundreds of thousands of businesses across the United States already make Aflac available to their employees—at no direct cost to their company. Choose from a wide range of products that can help your employees with health events—from accidents, to disability, to cancer, to life insurance. Your employees enjoy benefits from Aflac, all employee-paid. Please check out Aflac.com for more information.
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Aflac CyberSecurity News
October 17, 2025 07:00 AM
FINAL DAY: Special Enrollment Period for TSEA members
We are continuing our partnership with AFLAC to bring you the best Accident, Critical Illness, Cancer and Hospital Indemnity coverage in the...
October 16, 2025 07:00 AM
Aflac June Cybersecurity Breach Suit Has Interim Class Counsel
Aflac Inc. will formally face six law firms appointed as interim co-lead counsel for a consolidated data breach suit stemming from an...
August 28, 2025 07:00 AM
Senators Demand Answers from Aflac About June 2025 Cyberattack
The Columbus, Georgia-based insurance giant Aflac has recently announced that it has fallen victim to a cyberattack.
August 28, 2025 07:00 AM
US Senators Call for Details of Aflac Data Breach
A U.S. Senate committee is demanding details from insurance giant Aflac about the company's recent cyberattack that compromised the personal...
August 06, 2025 07:00 AM
Series of Major Data Breaches Targeting the Insurance Industry
Threat actors have targeted insurance companies in a recent string of cyber-attacks, exposing patients' personal information,...
July 21, 2025 07:00 AM
Aflac Hit by Sophisticated Cyberattack: What Victims, Businesses Need to Know
Aflac Incorporated, a leading supplemental insurance provider, disclosed that its US systems suffered a cyberattack on June 12, 2025, potentially exposing...
July 09, 2025 07:00 AM
Wave of Aflac Data Breach Suits Consolidated Into Single Case
Aflac Inc. will face claims related to a June data breach in a consolidated proposed class action after a federal judge in Georgia combined...
July 01, 2025 07:00 AM
Aflac hit with class action lawsuit over data breach
A new class action lawsuit alleges Aflac failed to safeguard the PII and protected health information of its customers during a recent data...
June 30, 2025 07:00 AM
Aflac Suffers an Apparent Scattered Spider Cyber Attack, Exposing Extensive Sensitive Information
Insurance giant American Family Life Assurance Company (Aflac) suffered a cyber attack that potentially compromised sensitive personal information, including...
Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
Aflac CyberSecurity History Information
Official Website of Aflac
The official website of Aflac is https://www.aflac.com.
Aflac’s AI-Generated Cybersecurity Score
According to Rankiteo, Aflac’s AI-generated cybersecurity score is 612, reflecting their Poor security posture.
How many security badges does Aflac’ have ?
According to Rankiteo, Aflac currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does Aflac have SOC 2 Type 1 certification ?
According to Rankiteo, Aflac is not certified under SOC 2 Type 1.
Does Aflac have SOC 2 Type 2 certification ?
According to Rankiteo, Aflac does not hold a SOC 2 Type 2 certification.
Does Aflac comply with GDPR ?
According to Rankiteo, Aflac is not listed as GDPR compliant.
Does Aflac have PCI DSS certification ?
According to Rankiteo, Aflac does not currently maintain PCI DSS compliance.
Does Aflac comply with HIPAA ?
According to Rankiteo, Aflac is not compliant with HIPAA regulations.
Does Aflac have ISO 27001 certification ?
According to Rankiteo,Aflac is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of Aflac
Aflac operates primarily in the Insurance industry.
Number of Employees at Aflac
Aflac employs approximately 18,036 people worldwide.
Subsidiaries Owned by Aflac
Aflac presently has no subsidiaries across any sectors.
Aflac’s LinkedIn Followers
Aflac’s official LinkedIn profile has approximately 167,336 followers.
NAICS Classification of Aflac
Aflac is classified under the NAICS code 524, which corresponds to Insurance Carriers and Related Activities.
Aflac’s Presence on Crunchbase
No, Aflac does not have a profile on Crunchbase.
Aflac’s Presence on LinkedIn
Yes, Aflac maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/aflac.
Cybersecurity Incidents Involving Aflac
As of November 27, 2025, Rankiteo reports that Aflac has experienced 5 cybersecurity incidents.
Number of Peer and Competitor Companies
Aflac has an estimated 14,861 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at Aflac ?
Incident Types: The types of cybersecurity incidents that have occurred include Breach and Cyber Attack.
What was the total financial impact of these incidents on Aflac ?
Total Financial Loss: The total financial loss from these incidents is estimated to be $134.01 million.
How does Aflac detect and respond to cybersecurity incidents ?
Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with resetting passwords, containment measures with isolating specific email accounts, and communication strategy with contacting the affected insurance agents, and third party assistance with fido alliance (standards and advocacy), and remediation measures with adoption of passkeys for authentication, remediation measures with hybrid models for legacy system compatibility, and communication strategy with public announcements by microsoft and aflac, communication strategy with educational campaigns on passkey benefits, and incident response plan activated with doi fraud examiners investigation, incident response plan activated with search warrant execution, and third party assistance with law enforcement (wilson county sheriff’s office), and and containment measures with evidence seizure (laptop, cellphone), containment measures with arrest of perpetrator, and remediation measures with ongoing legal proceedings (170 felony charges), and recovery measures with victim restitution (potential), recovery measures with insurance fraud prevention reviews, and communication strategy with public statement by nc department of insurance..
Incident Details
Can you provide details on each incident ?
Title: Aflac Insurance Company Data Breach
Description: Aflac insurance company has encountered a breach of personal data that has exposed the email accounts belonging to a small number of independent contractor sales agents. Clients' personal information such as names, addresses, dates of birth, policy numbers, social security numbers, and bank account information may have been exposed. The unauthorized access to email accounts happened between Jan. 17 and April 2. The company took immediate action by resetting passwords, isolating specific email accounts and contacting the affected insurance agents. Aflac has stated that they are unaware of any misuse of personal or health information at this time.
Date Detected: 2023-01-17
Date Resolved: 2023-04-02
Type: Data Breach
Attack Vector: Unauthorized Access to Email Accounts
Title: Aflac Data Breach Involving Microsoft Office 365 Email Accounts
Description: The California Office of the Attorney General reported that Aflac experienced a data breach involving possible unauthorized access to Microsoft Office 365 email accounts belonging to some sales agents. The breach activity occurred between September 8, 2017, and May 9, 2018. Compromised information may have included names, addresses, dates of birth, policy numbers, and social security numbers.
Type: Data Breach
Title: Transition to Passwordless Authentication with Passkeys and Security Implications
Description: The article discusses the shift from traditional password-based authentication to passkeys, a passwordless authentication method based on public key cryptography. It highlights the security advantages of passkeys, such as resistance to phishing, brute force, and credential stuffing attacks, as well as their convenience for users. Major companies like Microsoft and Aflac have adopted passkeys, reporting significant improvements in login success rates and reductions in support costs. However, challenges such as device dependency, setup complexity, legacy system compatibility, and user education remain barriers to widespread adoption. The article also emphasizes the continued importance of securing passwords in hybrid environments where they are still used as fallbacks.
Date Publicly Disclosed: 2025-05-01
Type: Authentication Security Improvement
Vulnerability Exploited: Weak or Stolen PasswordsPhishingBrute Force AttacksCredential Stuffing
Motivation: Improving Security PostureReducing Support CostsEnhancing User Experience
Title: NC Woman Charged with 170 Felonies in Insurance Fraud and Identity Theft Involving Stolen GLP-1 Drugs
Description: A North Carolina woman, Heather Ann Robinson, was charged with 170 felonies, including insurance fraud, identity theft, and credit card fraud. Over three years, she illegally obtained GLP-1 weight-loss drugs (e.g., Ozempic, Wegovy), administered them to people, and defrauded insurance companies of over $87,400. She also siphoned $46,614 from victims’ 401K accounts using stolen identity information. The investigation began in December 2024 after tips were received, leading to a raid on her home where evidence (laptop, cellphone) was seized. Robinson turned herself in on October 8, 2025, and was released on $100,000 bond. She had a prior accusation of embezzling $58,000 in early 2024, though no charges were filed after repayment.
Date Detected: 2024-12
Date Publicly Disclosed: 2025-10-08
Type: Fraud
Attack Vector: Social EngineeringInsider Threat (Prior Embezzlement)Physical Theft (Evidence Seizure)
Vulnerability Exploited: Lack of Identity VerificationWeak Internal Controls (Prior Embezzlement)Family Member Trust Exploitation
Threat Actor: Name: Heather Ann RobinsonAge: 37Location: Kenly, North Carolina (near Raleigh)Motivation: ['Financial Gain', 'Personal Profit']Background: ['No Medical Training', 'History of Embezzlement (2024)']
Motivation: Financial GainFraudulent Insurance ClaimsTheft of Retirement Funds
Title: Aflac Data Breach via Social Engineering Attack
Description: Aflac Inc. was a victim of a broader cyber-intrusion campaign targeting insurance companies. Hackers used social engineering to access its network, leading to a consolidated data breach lawsuit with over 20 cases filed. The suits are consolidated in the US District Court for the Middle District of Georgia.
Date Publicly Disclosed: 2023-06
Type: data breach
Attack Vector: social engineering
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Breach.
How does the company identify the attack vectors used in incidents ?
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Family Members (PII Theft)Prior Employment (Potential Data Access) and social engineering.
Impact of the Incidents
What was the impact of each incident ?
Incident : Data Breach AFL17551822
Data Compromised: Names, Addresses, Dates of birth, Policy numbers, Social security numbers, Bank account information
Systems Affected: Email Accounts
Incident : Data Breach AFL230090725
Data Compromised: Names, Addresses, Dates of birth, Policy numbers, Social security numbers
Systems Affected: Microsoft Office 365 email accounts
Identity Theft Risk: High (PII exposed)
Incident : Authentication Security Improvement AFL4392343092525
Operational Impact: Reduction in Password Recovery Requests (32% drop for Aflac)Decrease in Identity-Related Support Calls (~30,000 fewer calls monthly for Aflac)
Brand Reputation Impact: Positive perception of enhanced security measures
Identity Theft Risk: ['Reduced due to elimination of password-based vulnerabilities']
Incident : Fraud AFL2462024101425
Financial Loss: $134,014 (Insurance: $87,415 + 401K: $46,614)
Data Compromised: Personally identifiable information (pii), Financial data (credit cards, 401k access), Medical/insurance claims data
Revenue Loss: $87,415 (Fraudulent Claims Paid) + $157,300 (Attempted)
Customer Complaints: ['Tips Received by DOI (Triggered Investigation)']
Brand Reputation Impact: Potential Trust Erosion in Aflac/Colonial Life (Insurance Providers)Negative Publicity for GLP-1 Drug Misuse
Legal Liabilities: 170 Felony Charges (Insurance Fraud, Identity Theft, Credit Card Fraud)
Identity Theft Risk: ['High (Stolen PII Used for 401K Theft)']
Payment Information Risk: ['High (Credit Card Fraud Charges)']
Incident : data breach AFL2093220101625
Brand Reputation Impact: potential (lawsuits filed)
Legal Liabilities: consolidated lawsuit (20+ cases, 6 law firms as interim co-lead counsel)
What is the average financial loss per incident ?
Average Financial Loss: The average financial loss per incident is $26.80 million.
What types of data are most commonly compromised in incidents ?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personal Information, Health Information, , Pii (Personally Identifiable Information), , Pii (Family Members/Victims), Financial Data (401K, Credit Cards), Insurance Claims Data and .
Which entities were affected by each incident ?
Incident : Data Breach AFL230090725
Entity Name: Aflac
Entity Type: Insurance Company
Industry: Insurance
Location: United States (California)
Customers Affected: Unknown
Incident : Authentication Security Improvement AFL4392343092525
Entity Name: Microsoft
Entity Type: Technology Corporation
Industry: Software and Cloud Services
Location: Redmond, Washington, USA
Size: Large (Global Enterprise)
Customers Affected: All new user accounts (passwordless by default since May 2025)
Incident : Authentication Security Improvement AFL4392343092525
Entity Name: Aflac
Entity Type: Insurance Provider
Industry: Insurance and Financial Services
Location: Columbus, Georgia, USA
Size: Large (Major US Insurance Company)
Incident : Fraud AFL2462024101425
Entity Name: Aflac
Entity Type: Insurance Provider
Industry: Supplemental Insurance
Location: United States
Incident : Fraud AFL2462024101425
Entity Name: Colonial Life and Accident Insurance Co.
Entity Type: Insurance Provider
Industry: Insurance
Location: United States
Incident : Fraud AFL2462024101425
Entity Name: Victims of 401K Theft
Entity Type: Individuals
Location: North Carolina (Presumed)
Incident : Fraud AFL2462024101425
Entity Name: Unnamed Employer (2024 Embezzlement)
Entity Type: Private Company
Location: North Carolina (Presumed)
Incident : data breach AFL2093220101625
Entity Name: Aflac Inc.
Entity Type: corporation
Industry: insurance
Location: United States (US District Court for the Middle District of Georgia jurisdiction)
Response to the Incidents
What measures were taken in response to each incident ?
Incident : Data Breach AFL17551822
Containment Measures: resetting passwordsisolating specific email accounts
Communication Strategy: contacting the affected insurance agents
Incident : Authentication Security Improvement AFL4392343092525
Third Party Assistance: Fido Alliance (Standards And Advocacy).
Remediation Measures: Adoption of passkeys for authenticationHybrid models for legacy system compatibility
Communication Strategy: Public announcements by Microsoft and AflacEducational campaigns on passkey benefits
Incident : Fraud AFL2462024101425
Incident Response Plan Activated: ['DOI Fraud Examiners Investigation', 'Search Warrant Execution']
Third Party Assistance: Law Enforcement (Wilson County Sheriff’S Office).
Containment Measures: Evidence Seizure (Laptop, Cellphone)Arrest of Perpetrator
Remediation Measures: Ongoing Legal Proceedings (170 Felony Charges)
Recovery Measures: Victim Restitution (Potential)Insurance Fraud Prevention Reviews
Communication Strategy: Public Statement by NC Department of Insurance
What is the company's incident response plan?
Incident Response Plan: The company's incident response plan is described as DOI Fraud Examiners Investigation, Search Warrant Execution, .
How does the company involve third-party assistance in incident response ?
Third-Party Assistance: The company involves third-party assistance in incident response through FIDO Alliance (Standards and Advocacy), , Law Enforcement (Wilson County Sheriff’s Office), .
Data Breach Information
What type of data was compromised in each breach ?
Incident : Data Breach AFL17551822
Type of Data Compromised: Personal information, Health information
Sensitivity of Data: High
Personally Identifiable Information: namesaddressesdates of birthpolicy numberssocial security numbersbank account information
Incident : Data Breach AFL230090725
Type of Data Compromised: Pii (personally identifiable information)
Number of Records Exposed: Unknown
Sensitivity of Data: High
Data Exfiltration: Possible
Personally Identifiable Information: namesaddressesdates of birthpolicy numberssocial security numbers
Incident : Fraud AFL2462024101425
Type of Data Compromised: Pii (family members/victims), Financial data (401k, credit cards), Insurance claims data
Sensitivity of Data: High (Financial, Medical, PII)
Data Exfiltration: Physical (Laptop/Cellphone Seizure)Unauthorized Access to 401K Accounts
Personally Identifiable Information: NamesFinancial Account DetailsInsurance Policy Information
What measures does the company take to prevent data exfiltration ?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Adoption of passkeys for authentication, Hybrid models for legacy system compatibility, , Ongoing Legal Proceedings (170 Felony Charges), .
How does the company handle incidents involving personally identifiable information (PII) ?
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by resetting passwords, isolating specific email accounts, , evidence seizure (laptop, cellphone), arrest of perpetrator and .
Ransomware Information
How does the company recover data encrypted by ransomware ?
Data Recovery from Ransomware: The company recovers data encrypted by ransomware through Victim Restitution (Potential), Insurance Fraud Prevention Reviews, .
Regulatory Compliance
Were there any regulatory violations and fines imposed for each incident ?
Incident : Data Breach AFL230090725
Regulatory Notifications: California Office of the Attorney General
Incident : Fraud AFL2462024101425
Regulations Violated: State Insurance Fraud Laws, Identity Theft Statutes, Credit Card Fraud Laws,
Legal Actions: 170 Felony Charges Filed, Arrest and Bond Set ($100,000),
Regulatory Notifications: NC Department of Insurance Public Disclosure
Incident : data breach AFL2093220101625
Legal Actions: consolidated lawsuit (20+ cases, 6 law firms as interim co-lead counsel)
How does the company ensure compliance with regulatory requirements ?
Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through 170 Felony Charges Filed, Arrest and Bond Set ($100,000), , consolidated lawsuit (20+ cases, 6 law firms as interim co-lead counsel).
Lessons Learned and Recommendations
What lessons were learned from each incident ?
Incident : Authentication Security Improvement AFL4392343092525
Lessons Learned: Passkeys significantly reduce vulnerabilities associated with traditional passwords (e.g., phishing, brute force, credential stuffing)., User convenience and security can coexist with passkeys, leading to higher adoption rates and fewer support issues., Hybrid authentication models are necessary during the transition period to accommodate legacy systems and user familiarity., Investment in user education and infrastructure updates is critical for successful passkey implementation.
Incident : Fraud AFL2462024101425
Lessons Learned: Importance of identity verification for insurance claims and financial transactions., Need for employer background checks and internal controls to prevent insider threats., Risks of family members exploiting trust for fraudulent activities., Volume of digital evidence (6-month investigation) highlights challenges in fraud detection.
What recommendations were made to prevent future incidents ?
Incident : Authentication Security Improvement AFL4392343092525
Recommendations: Organizations should evaluate passkey adoption to enhance security and reduce operational costs associated with password management., For environments still relying on passwords, enforce strong password policies (e.g., using tools like Specops Password Policy) to mitigate risks., Plan for a phased transition to passkeys, including user training and compatibility assessments for legacy systems., Monitor industry trends and FIDO Alliance updates to stay informed about advancements in passwordless authentication.Organizations should evaluate passkey adoption to enhance security and reduce operational costs associated with password management., For environments still relying on passwords, enforce strong password policies (e.g., using tools like Specops Password Policy) to mitigate risks., Plan for a phased transition to passkeys, including user training and compatibility assessments for legacy systems., Monitor industry trends and FIDO Alliance updates to stay informed about advancements in passwordless authentication.Organizations should evaluate passkey adoption to enhance security and reduce operational costs associated with password management., For environments still relying on passwords, enforce strong password policies (e.g., using tools like Specops Password Policy) to mitigate risks., Plan for a phased transition to passkeys, including user training and compatibility assessments for legacy systems., Monitor industry trends and FIDO Alliance updates to stay informed about advancements in passwordless authentication.Organizations should evaluate passkey adoption to enhance security and reduce operational costs associated with password management., For environments still relying on passwords, enforce strong password policies (e.g., using tools like Specops Password Policy) to mitigate risks., Plan for a phased transition to passkeys, including user training and compatibility assessments for legacy systems., Monitor industry trends and FIDO Alliance updates to stay informed about advancements in passwordless authentication.
Incident : Fraud AFL2462024101425
Recommendations: Enhance multi-factor authentication for financial/insurance transactions., Implement stricter monitoring of supplemental insurance claims for anomalies., Conduct regular audits of employee roles with financial access (e.g., office managers)., Educate families on risks of sharing PII even with trusted individuals., Streamline evidence processing for fraud investigations to reduce timelines.Enhance multi-factor authentication for financial/insurance transactions., Implement stricter monitoring of supplemental insurance claims for anomalies., Conduct regular audits of employee roles with financial access (e.g., office managers)., Educate families on risks of sharing PII even with trusted individuals., Streamline evidence processing for fraud investigations to reduce timelines.Enhance multi-factor authentication for financial/insurance transactions., Implement stricter monitoring of supplemental insurance claims for anomalies., Conduct regular audits of employee roles with financial access (e.g., office managers)., Educate families on risks of sharing PII even with trusted individuals., Streamline evidence processing for fraud investigations to reduce timelines.Enhance multi-factor authentication for financial/insurance transactions., Implement stricter monitoring of supplemental insurance claims for anomalies., Conduct regular audits of employee roles with financial access (e.g., office managers)., Educate families on risks of sharing PII even with trusted individuals., Streamline evidence processing for fraud investigations to reduce timelines.Enhance multi-factor authentication for financial/insurance transactions., Implement stricter monitoring of supplemental insurance claims for anomalies., Conduct regular audits of employee roles with financial access (e.g., office managers)., Educate families on risks of sharing PII even with trusted individuals., Streamline evidence processing for fraud investigations to reduce timelines.
What are the key lessons learned from past incidents ?
Key Lessons Learned: The key lessons learned from past incidents are Passkeys significantly reduce vulnerabilities associated with traditional passwords (e.g., phishing, brute force, credential stuffing).,User convenience and security can coexist with passkeys, leading to higher adoption rates and fewer support issues.,Hybrid authentication models are necessary during the transition period to accommodate legacy systems and user familiarity.,Investment in user education and infrastructure updates is critical for successful passkey implementation.Importance of identity verification for insurance claims and financial transactions.,Need for employer background checks and internal controls to prevent insider threats.,Risks of family members exploiting trust for fraudulent activities.,Volume of digital evidence (6-month investigation) highlights challenges in fraud detection.
References
Where can I find more information about each incident ?
Incident : Data Breach AFL230090725
Source: California Office of the Attorney General
Incident : Authentication Security Improvement AFL4392343092525
Source: Verizon 2025 Data Breach Investigations Report
Incident : Authentication Security Improvement AFL4392343092525
Source: FIDO Alliance Research on Passkey Adoption
Incident : Authentication Security Improvement AFL4392343092525
Source: Microsoft Announcement on Passwordless by Default (May 2025)
Incident : Authentication Security Improvement AFL4392343092525
Source: Aflac Case Study on Passkey Implementation
Incident : Authentication Security Improvement AFL4392343092525
Source: Specops Software Article on Passkeys and Password Security
Incident : Fraud AFL2462024101425
Source: NC Department of Insurance (DOI) Statement
Date Accessed: 2025-10-08
Incident : Fraud AFL2462024101425
Source: Interview with Jason Tyson, DOI Communications Director
Date Accessed: 2025-10
Incident : data breach AFL2093220101625
Source: Generic cybersecurity news report (unspecified)
Where can stakeholders find additional resources on cybersecurity best practices ?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: California Office of the Attorney General, and Source: Verizon 2025 Data Breach Investigations Report, and Source: FIDO Alliance Research on Passkey Adoption, and Source: Microsoft Announcement on Passwordless by Default (May 2025), and Source: Aflac Case Study on Passkey Implementation, and Source: Specops Software Article on Passkeys and Password SecurityUrl: https://www.specopssoft.com/, and Source: NC Department of Insurance (DOI) StatementDate Accessed: 2025-10-08, and Source: Interview with Jason Tyson, DOI Communications DirectorDate Accessed: 2025-10, and Source: Generic cybersecurity news report (unspecified).
Investigation Status
What is the current status of the investigation for each incident ?
Incident : Authentication Security Improvement AFL4392343092525
Investigation Status: Ongoing industry-wide adoption and analysis
Incident : Fraud AFL2462024101425
Investigation Status: Ongoing (Legal Proceedings Pending)
Incident : data breach AFL2093220101625
Investigation Status: ongoing (lawsuits consolidated, preliminary report cited)
How does the company communicate the status of incident investigations to stakeholders ?
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Contacting The Affected Insurance Agents, Public Announcements By Microsoft And Aflac, Educational Campaigns On Passkey Benefits and Public Statement By Nc Department Of Insurance.
Stakeholder and Customer Advisories
Were there any advisories issued to stakeholders or customers for each incident ?
Incident : Authentication Security Improvement AFL4392343092525
Stakeholder Advisories: Organizations Are Advised To Assess The Feasibility Of Passkey Integration Based On Their Infrastructure And User Base., It And Security Teams Should Prepare For Hybrid Authentication Environments During The Transition Period..
Customer Advisories: Users are encouraged to adopt passkeys where available for improved security and convenience.Customers of organizations transitioning to passkeys should follow provided guidelines for setup and recovery processes.
Incident : Fraud AFL2462024101425
Stakeholder Advisories: Insurance Policyholders Advised To Monitor Accounts For Fraud.
Customer Advisories: Victims of 401K Theft Recommended to Freeze Credit and Review Statements
What advisories does the company provide to stakeholders and customers following an incident ?
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Organizations Are Advised To Assess The Feasibility Of Passkey Integration Based On Their Infrastructure And User Base., It And Security Teams Should Prepare For Hybrid Authentication Environments During The Transition Period., Users Are Encouraged To Adopt Passkeys Where Available For Improved Security And Convenience., Customers Of Organizations Transitioning To Passkeys Should Follow Provided Guidelines For Setup And Recovery Processes., , Insurance Policyholders Advised To Monitor Accounts For Fraud, Victims Of 401K Theft Recommended To Freeze Credit And Review Statements and .
Initial Access Broker
How did the initial access broker gain entry for each incident ?
Incident : Fraud AFL2462024101425
Entry Point: Family Members (Pii Theft), Prior Employment (Potential Data Access),
Reconnaissance Period: 3+ Years (2021–2024)
High Value Targets: 401K Retirement Accounts, Insurance Payouts,
Data Sold on Dark Web: 401K Retirement Accounts, Insurance Payouts,
Incident : data breach AFL2093220101625
Entry Point: social engineering
Post-Incident Analysis
What were the root causes and corrective actions taken for each incident ?
Incident : Authentication Security Improvement AFL4392343092525
Root Causes: Over-Reliance On Traditional Password-Based Authentication, Which Is Vulnerable To Phishing, Brute Force, And Credential Stuffing Attacks., High Operational Costs And Inefficiencies Associated With Password Recovery And Support.,
Corrective Actions: Implementation Of Passkeys As A Primary Authentication Method To Eliminate Password-Related Vulnerabilities., Gradual Phase-Out Of Passwords In Favor Of More Secure, User-Friendly Alternatives Like Passkeys., Investment In User Education To Facilitate Smooth Adoption Of Passwordless Authentication.,
Incident : Fraud AFL2462024101425
Root Causes: Lack Of Robust Identity Verification For Insurance Claims., Exploitation Of Familial Trust To Obtain Pii., Inadequate Employer Oversight (Prior Embezzlement Undetected)., Delayed Evidence Processing (6-Month Investigation).,
Corrective Actions: Nc Doi To Review Fraud Detection Protocols., Potential Legislative Changes To Strengthen Insurance Fraud Penalties., Victim Support Programs For Identity Theft Recovery.,
What is the company's process for conducting post-incident analysis ?
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Fido Alliance (Standards And Advocacy), , Law Enforcement (Wilson County Sheriff’S Office), .
What corrective actions has the company taken based on post-incident analysis ?
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Implementation Of Passkeys As A Primary Authentication Method To Eliminate Password-Related Vulnerabilities., Gradual Phase-Out Of Passwords In Favor Of More Secure, User-Friendly Alternatives Like Passkeys., Investment In User Education To Facilitate Smooth Adoption Of Passwordless Authentication., , Nc Doi To Review Fraud Detection Protocols., Potential Legislative Changes To Strengthen Insurance Fraud Penalties., Victim Support Programs For Identity Theft Recovery., .
Additional Questions
General Information
Who was the attacking group in the last incident ?
Last Attacking Group: The attacking group in the last incident were an Name: Heather Ann RobinsonAge: 37Location: Kenly, North Carolina (near Raleigh)Motivation: ['Financial Gain', 'Personal Profit']Background: ['No Medical Training' and 'History of Embezzlement (2024)'].
Incident Details
What was the most recent incident detected ?
Most Recent Incident Detected: The most recent incident detected was on 2023-01-17.
What was the most recent incident publicly disclosed ?
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2023-06.
What was the most recent incident resolved ?
Most Recent Incident Resolved: The most recent incident resolved was on 2023-04-02.
Impact of the Incidents
What was the highest financial loss from an incident ?
Highest Financial Loss: The highest financial loss from an incident was $134,014 (Insurance: $87,415 + 401K: $46,614).
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident were names, addresses, dates of birth, policy numbers, social security numbers, bank account information, , names, addresses, dates of birth, policy numbers, social security numbers, , Personally Identifiable Information (PII), Financial Data (Credit Cards, 401K Access), Medical/Insurance Claims Data, and .
What was the most significant system affected in an incident ?
Most Significant System Affected: The most significant system affected in an incident was Microsoft Office 365 email accounts.
Response to the Incidents
What third-party assistance was involved in the most recent incident ?
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was fido alliance (standards and advocacy), , law enforcement (wilson county sheriff’s office), .
What containment measures were taken in the most recent incident ?
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were resetting passwordsisolating specific email accounts, Evidence Seizure (Laptop and Cellphone)Arrest of Perpetrator.
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were dates of birth, addresses, Financial Data (Credit Cards, 401K Access), social security numbers, Personally Identifiable Information (PII), policy numbers, Medical/Insurance Claims Data, names and bank account information.
What was the number of records exposed in the most significant breach ?
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 0.
Regulatory Compliance
What was the most significant legal action taken for a regulatory violation ?
Most Significant Legal Action: The most significant legal action taken for a regulatory violation was 170 Felony Charges Filed, Arrest and Bond Set ($100,000), , consolidated lawsuit (20+ cases, 6 law firms as interim co-lead counsel).
Lessons Learned and Recommendations
What was the most significant lesson learned from past incidents ?
Most Significant Lesson Learned: The most significant lesson learned from past incidents was Volume of digital evidence (6-month investigation) highlights challenges in fraud detection.
What was the most significant recommendation implemented to improve cybersecurity ?
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Enhance multi-factor authentication for financial/insurance transactions., For environments still relying on passwords, enforce strong password policies (e.g., using tools like Specops Password Policy) to mitigate risks., Conduct regular audits of employee roles with financial access (e.g., office managers)., Plan for a phased transition to passkeys, including user training and compatibility assessments for legacy systems., Streamline evidence processing for fraud investigations to reduce timelines., Monitor industry trends and FIDO Alliance updates to stay informed about advancements in passwordless authentication., Organizations should evaluate passkey adoption to enhance security and reduce operational costs associated with password management., Implement stricter monitoring of supplemental insurance claims for anomalies. and Educate families on risks of sharing PII even with trusted individuals..
References
What is the most recent source of information about an incident ?
Most Recent Source: The most recent source of information about an incident are Interview with Jason Tyson, DOI Communications Director, Microsoft Announcement on Passwordless by Default (May 2025), FIDO Alliance Research on Passkey Adoption, Specops Software Article on Passkeys and Password Security, California Office of the Attorney General, Verizon 2025 Data Breach Investigations Report, Aflac Case Study on Passkey Implementation, NC Department of Insurance (DOI) Statement and Generic cybersecurity news report (unspecified).
What is the most recent URL for additional resources on cybersecurity best practices ?
Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is https://www.specopssoft.com/ .
Investigation Status
What is the current status of the most recent investigation ?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing industry-wide adoption and analysis.
Stakeholder and Customer Advisories
What was the most recent stakeholder advisory issued ?
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Organizations are advised to assess the feasibility of passkey integration based on their infrastructure and user base., IT and security teams should prepare for hybrid authentication environments during the transition period., Insurance Policyholders Advised to Monitor Accounts for Fraud, .
What was the most recent customer advisory issued ?
Most Recent Customer Advisory: The most recent customer advisory issued were an Users are encouraged to adopt passkeys where available for improved security and convenience.Customers of organizations transitioning to passkeys should follow provided guidelines for setup and recovery processes. and Victims of 401K Theft Recommended to Freeze Credit and Review Statements.
Initial Access Broker
What was the most recent entry point used by an initial access broker ?
Most Recent Entry Point: The most recent entry point used by an initial access broker was an social engineering.
What was the most recent reconnaissance period for an incident ?
Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was 3+ Years (2021–2024).
Post-Incident Analysis
What was the most significant root cause identified in post-incident analysis ?
Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Over-reliance on traditional password-based authentication, which is vulnerable to phishing, brute force, and credential stuffing attacks.High operational costs and inefficiencies associated with password recovery and support., Lack of robust identity verification for insurance claims.Exploitation of familial trust to obtain PII.Inadequate employer oversight (prior embezzlement undetected).Delayed evidence processing (6-month investigation)..
What was the most significant corrective action taken based on post-incident analysis ?
Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was Implementation of passkeys as a primary authentication method to eliminate password-related vulnerabilities.Gradual phase-out of passwords in favor of more secure, user-friendly alternatives like passkeys.Investment in user education to facilitate smooth adoption of passwordless authentication., NC DOI to review fraud detection protocols.Potential legislative changes to strengthen insurance fraud penalties.Victim support programs for identity theft recovery..
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Latest Global CVEs (Not Company-Specific)
Description
Angular is a development platform for building mobile and desktop web applications using TypeScript/JavaScript and other languages. Prior to versions 19.2.16, 20.3.14, and 21.0.1, there is a XSRF token leakage via protocol-relative URLs in angular HTTP clients. The vulnerability is a Credential Leak by App Logic that leads to the unauthorized disclosure of the Cross-Site Request Forgery (XSRF) token to an attacker-controlled domain. Angular's HttpClient has a built-in XSRF protection mechanism that works by checking if a request URL starts with a protocol (http:// or https://) to determine if it is cross-origin. If the URL starts with protocol-relative URL (//), it is incorrectly treated as a same-origin request, and the XSRF token is automatically added to the X-XSRF-TOKEN header. This issue has been patched in versions 19.2.16, 20.3.14, and 21.0.1. A workaround for this issue involves avoiding using protocol-relative URLs (URLs starting with //) in HttpClient requests. All backend communication URLs should be hardcoded as relative paths (starting with a single /) or fully qualified, trusted absolute URLs.
Risk Information
cvss4
Base: 7.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
References
- https://github.com/angular/angular/commit/0276479e7d0e280e0f8d26fa567d3b7aa97a516f
- https://github.com/angular/angular/commit/05fe6686a97fa0bcd3cf157805b3612033f975bc
- https://github.com/angular/angular/commit/3240d856d942727372a705252f7c8c115394a41e
- https://github.com/angular/angular/releases/tag/19.2.16
- https://github.com/angular/angular/releases/tag/20.3.14
- https://github.com/angular/angular/releases/tag/21.0.1
- https://github.com/angular/angular/security/advisories/GHSA-58c5-g7wp-6w37
Description
Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Uncontrolled Recursion vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft deep ASN.1 structures that trigger unbounded recursive parsing. This leads to a Denial-of-Service (DoS) via stack exhaustion when parsing untrusted DER inputs. This issue has been patched in version 1.3.2.
Risk Information
cvss4
Base: 8.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description
Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Integer Overflow vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft ASN.1 structures containing OIDs with oversized arcs. These arcs may be decoded as smaller, trusted OIDs due to 32-bit bitwise truncation, enabling the bypass of downstream OID-based security decisions. This issue has been patched in version 1.3.2.
Risk Information
cvss4
Base: 6.3
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description
Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. Prior to versions 7.0.13 and 8.0.2, working with large buffers in Lua scripts can lead to a stack overflow. Users of Lua rules and output scripts may be affected when working with large buffers. This includes a rule passing a large buffer to a Lua script. This issue has been patched in versions 7.0.13 and 8.0.2. A workaround for this issue involves disabling Lua rules and output scripts, or making sure limits, such as stream.depth.reassembly and HTTP response body limits (response-body-limit), are set to less than half the stack size.
Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
Description
Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. In versions from 8.0.0 to before 8.0.2, a NULL dereference can occur when the entropy keyword is used in conjunction with base64_data. This issue has been patched in version 8.0.2. A workaround involves disabling rules that use entropy in conjunction with base64_data.
Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
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RapidWhat Do We Measure ?
Incident
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Digital Assets
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These are some of the factors we use to calculate the overall score:
Network Security
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
SBOM (Software Bill of Materials)
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
CMDB (Configuration Management Database)
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
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