Comparison Overview

[24]7.ai

VS

ServiceNow

[24]7.ai

2105 S Bascom Ave, Campbell, California, US, 95008
Last Update: 2025-11-27
Between 750 and 799

[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred million visitors through billions of conversations annually, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. For more information, visit: www.247.ai. [24]7.ai is based in Campbell, California. [24]7.ai is a registered trademark of 24/7 Customer, Inc.

NAICS: 5112
NAICS Definition: Software Publishers
Employees: 11,036
Subsidiaries: 0
12-month incidents
0
Known data breaches
0
Attack type number
0

ServiceNow

2225 Lawson Lane, Santa Clara, CA, US, 95054
Last Update: 2025-11-24
Between 800 and 849

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

NAICS: 5112
NAICS Definition: Software Publishers
Employees: 30,443
Subsidiaries: 4
12-month incidents
1
Known data breaches
0
Attack type number
1

Compliance Badges Comparison

Security & Compliance Standards Overview

https://images.rankiteo.com/companyimages/24-7-ai.jpeg
[24]7.ai
ISO 27001
ISO 27001 certification not verified
Not verified
SOC2 Type 1
SOC2 Type 1 certification not verified
Not verified
SOC2 Type 2
SOC2 Type 2 certification not verified
Not verified
GDPR
GDPR certification not verified
Not verified
PCI DSS
PCI DSS certification not verified
Not verified
HIPAA
HIPAA certification not verified
Not verified
https://images.rankiteo.com/companyimages/servicenow.jpeg
ServiceNow
ISO 27001
ISO 27001 certification not verified
Not verified
SOC2 Type 1
SOC2 Type 1 certification not verified
Not verified
SOC2 Type 2
SOC2 Type 2 certification not verified
Not verified
GDPR
GDPR certification not verified
Not verified
PCI DSS
PCI DSS certification not verified
Not verified
HIPAA
HIPAA certification not verified
Not verified
Compliance Summary
[24]7.ai
100%
Compliance Rate
0/4 Standards Verified
ServiceNow
0%
Compliance Rate
0/4 Standards Verified

Benchmark & Cyber Underwriting Signals

Incidents vs Software Development Industry Average (This Year)

No incidents recorded for [24]7.ai in 2025.

Incidents vs Software Development Industry Average (This Year)

ServiceNow has 127.27% more incidents than the average of same-industry companies with at least one recorded incident.

Incident History — [24]7.ai (X = Date, Y = Severity)

[24]7.ai cyber incidents detection timeline including parent company and subsidiaries

Incident History — ServiceNow (X = Date, Y = Severity)

ServiceNow cyber incidents detection timeline including parent company and subsidiaries

Notable Incidents

Last 3 Security & Risk Events by Company

https://images.rankiteo.com/companyimages/24-7-ai.jpeg
[24]7.ai
Incidents

No Incident

https://images.rankiteo.com/companyimages/servicenow.jpeg
ServiceNow
Incidents

Date Detected: 2/2025
Type:Vulnerability
Attack Vector: Misconfigured or overly permissive ACLs
Motivation: Data Exfiltration
Blog: Blog

FAQ

ServiceNow company demonstrates a stronger AI Cybersecurity Score compared to [24]7.ai company, reflecting its advanced cybersecurity posture governance and monitoring frameworks.

ServiceNow company has historically faced a number of disclosed cyber incidents, whereas [24]7.ai company has not reported any.

In the current year, ServiceNow company has reported more cyber incidents than [24]7.ai company.

Neither ServiceNow company nor [24]7.ai company has reported experiencing a ransomware attack publicly.

Neither ServiceNow company nor [24]7.ai company has reported experiencing a data breach publicly.

Neither ServiceNow company nor [24]7.ai company has reported experiencing targeted cyberattacks publicly.

ServiceNow company has disclosed at least one vulnerability, while [24]7.ai company has not reported such incidents publicly.

Neither [24]7.ai nor ServiceNow holds any compliance certifications.

Neither company holds any compliance certifications.

ServiceNow company has more subsidiaries worldwide compared to [24]7.ai company.

ServiceNow company employs more people globally than [24]7.ai company, reflecting its scale as a Software Development.

Neither [24]7.ai nor ServiceNow holds SOC 2 Type 1 certification.

Neither [24]7.ai nor ServiceNow holds SOC 2 Type 2 certification.

Neither [24]7.ai nor ServiceNow holds ISO 27001 certification.

Neither [24]7.ai nor ServiceNow holds PCI DSS certification.

Neither [24]7.ai nor ServiceNow holds HIPAA certification.

Neither [24]7.ai nor ServiceNow holds GDPR certification.

Latest Global CVEs (Not Company-Specific)

Description

Angular is a development platform for building mobile and desktop web applications using TypeScript/JavaScript and other languages. Prior to versions 19.2.16, 20.3.14, and 21.0.1, there is a XSRF token leakage via protocol-relative URLs in angular HTTP clients. The vulnerability is a Credential Leak by App Logic that leads to the unauthorized disclosure of the Cross-Site Request Forgery (XSRF) token to an attacker-controlled domain. Angular's HttpClient has a built-in XSRF protection mechanism that works by checking if a request URL starts with a protocol (http:// or https://) to determine if it is cross-origin. If the URL starts with protocol-relative URL (//), it is incorrectly treated as a same-origin request, and the XSRF token is automatically added to the X-XSRF-TOKEN header. This issue has been patched in versions 19.2.16, 20.3.14, and 21.0.1. A workaround for this issue involves avoiding using protocol-relative URLs (URLs starting with //) in HttpClient requests. All backend communication URLs should be hardcoded as relative paths (starting with a single /) or fully qualified, trusted absolute URLs.

Risk Information
cvss4
Base: 7.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Uncontrolled Recursion vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft deep ASN.1 structures that trigger unbounded recursive parsing. This leads to a Denial-of-Service (DoS) via stack exhaustion when parsing untrusted DER inputs. This issue has been patched in version 1.3.2.

Risk Information
cvss4
Base: 8.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Integer Overflow vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft ASN.1 structures containing OIDs with oversized arcs. These arcs may be decoded as smaller, trusted OIDs due to 32-bit bitwise truncation, enabling the bypass of downstream OID-based security decisions. This issue has been patched in version 1.3.2.

Risk Information
cvss4
Base: 6.3
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. Prior to versions 7.0.13 and 8.0.2, working with large buffers in Lua scripts can lead to a stack overflow. Users of Lua rules and output scripts may be affected when working with large buffers. This includes a rule passing a large buffer to a Lua script. This issue has been patched in versions 7.0.13 and 8.0.2. A workaround for this issue involves disabling Lua rules and output scripts, or making sure limits, such as stream.depth.reassembly and HTTP response body limits (response-body-limit), are set to less than half the stack size.

Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
Description

Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. In versions from 8.0.0 to before 8.0.2, a NULL dereference can occur when the entropy keyword is used in conjunction with base64_data. This issue has been patched in version 8.0.2. A workaround involves disabling rules that use entropy in conjunction with base64_data.

Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H