Shield HealthCare - Medical Supplies for Care at Home Since 1957 Breach Incident Score: Analysis & Impact (SHI1765420730)

In this Rankiteo incident briefing, we review the Shield HealthCare - Medical Supplies for Care at Home Since 1957 breach identified under incident ID SHI1765420730.

The analysis begins with a detailed overview of Shield HealthCare - Medical Supplies for Care at Home Since 1957's information like the linkedin page: https://www.linkedin.com/company/shield-healthcare, the number of followers: 10423, the industry type: Medical Equipment Manufacturing and the number of employees: 468 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 762 and after the incident was 640 with a difference of -122 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on Shield HealthCare - Medical Supplies for Care at Home Since 1957 and their customers.

On 09 December 2025, Shields disclosed Data Breach issues under the banner "Shields Data Breach Involving Sensitive PII".

Shields reported a data breach where sensitive personal identifiable information may have been compromised.

The disruption is felt across the environment, affecting Certain systems encrypted by malware, and exposing Sensitive personal identifiable information.

In response, and stakeholders are being briefed through Data breach notification letters mailed to impacted individuals.

The case underscores how Completed (initial investigation), with advisories going out to stakeholders covering 12 months of complimentary credit monitoring services offered to affected individuals.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Exploitation for Client Execution (T1203) with moderate to high confidence (70%), supported by evidence indicating malware attack on or around January 28, 2025 and Exploit Public-Facing Application (T1190) with moderate confidence (50%), supported by evidence indicating unauthorized access to sensitive PII stored in its systems. Under the Execution tactic, the analysis identified User Execution: Malicious File (T1204.002) with moderate to high confidence (70%), supported by evidence indicating malware attack detected on January 28, 2025. Under the Impact tactic, the analysis identified Data Encrypted for Impact (T1486) with high confidence (90%), with evidence including systems encrypted by malware, and data encryption such as Yes. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with moderate to high confidence (80%), supported by evidence indicating potential data exfiltration between January 28 and January 30, 2025 and Automated Exfiltration (T1020) with moderate confidence (60%), supported by evidence indicating unauthorized access to sensitive PII. Under the Credential Access tactic, the analysis identified Unsecured Credentials: Credentials In Files (T1552.001) with moderate confidence (50%), supported by evidence indicating access to sensitive personal identifiable information. Under the Defense Evasion tactic, the analysis identified Obfuscated Files or Information (T1027) with moderate confidence (60%), supported by evidence indicating malware attack detected post-compromise and Command and Scripting Interpreter: Visual Basic (T1059.005) with moderate confidence (50%), supported by evidence indicating malware-based attack targeting systems. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.