Healthcare Therapy Services, Inc. Breach Incident Score: Analysis & Impact (HEA3792237111025)

In this Rankiteo incident briefing, we review the Healthcare Therapy Services, Inc. breach identified under incident ID HEA3792237111025.

The analysis begins with a detailed overview of Healthcare Therapy Services, Inc.'s information like the linkedin page: https://www.linkedin.com/company/healthcare-therapy-services-inc, the number of followers: 1750, the industry type: Hospitals and Health Care and the number of employees: 192 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 762 and after the incident was 732 with a difference of -30 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on Healthcare Therapy Services, Inc. and their customers.

On 07 November 2025, Healthcare Therapy Services (HTS) disclosed data breach and cyberattack issues under the banner "Healthcare Therapy Services Data Breach (2025)".

On April 29, 2025, Healthcare Therapy Services (HTS), a provider of physical, occupational, and speech therapy services, detected suspicious activity in its internal email systems.

The disruption is felt across the environment, affecting internal email systems, and exposing names, Social Security numbers and medical records, with nearly thousands (exact number undisclosed) records at risk.

In response, teams activated the incident response plan, and began remediation that includes investigation by cybersecurity experts and notification to affected individuals and regulators, while recovery efforts such as 24 months of free IDX credit monitoring, identity theft protection services (sCyberScan monitoring, $1M insurance reimbursement, fully managed recovery assistance) and established call center for inquiries continue, and stakeholders are being briefed through data security incident notice on website, mail notifications to affected individuals and disclosure to Massachusetts Attorney General.

The case underscores how completed (as of 2025-09-09), and recommending next steps like Sign up for free identity theft protection and credit monitoring services offered by HTS, Monitor credit reports and financial accounts for unusual activity and Be alert for phishing emails/phone calls exploiting exposed information, with advisories going out to stakeholders covering data security incident notice on HTS website and mail notifications to affected individuals.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Valid Accounts: Cloud Accounts (T1078.004) with moderate to high confidence (85%), supported by evidence indicating internal email systems compromise (likely via abused credentials) and Phishing: Spearphishing Link (T1566.002) with moderate to high confidence (75%), supported by evidence indicating suspicious activity in its internal email systems (common phishing vector). Under the Collection tactic, the analysis identified Email Collection (T1114) with high confidence (95%), supported by evidence indicating compromised internal email systems (PHI/employee data harvested). Under the Exfiltration tactic, the analysis identified Exfiltration Over Alternative Protocol: Exfiltration to Cloud Storage (T1048.002) with high confidence (90%), supported by evidence indicating data exfiltration such as true (PHI/SSNs/financial data extracted). Under the Impact tactic, the analysis identified Identity Theft (T1659) with high confidence (100%), supported by evidence indicating high identity theft risk (SSNs, medical records, financial data exposed). Under the Credential Access tactic, the analysis identified Credentials from Password Stores: Credentials from Web Browsers (T1555.003) with moderate to high confidence (70%), supported by evidence indicating internal email systems compromise (possible credential harvesting). These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.