Comparison Overview

Gainsight

VS

NetSuite

Gainsight

350 Bay St, San Francisco, California, US, 94133
Last Update: 2025-11-27
Between 0 and 549

At Gainsight, our mission is to be living proof you can win in business while being human first. Gainsight, the world’s leading Customer Success platform, helps businesses drive efficient growth by unifying the post-sales customer journey. Our innovative suite of solutions—including customer success, customer education, product experience, community management, and conversational AI insights—are trusted by companies of all sizes and industries, including nearly 200 publicly traded organizations. With Gainsight, businesses can leverage AI-driven insights from real-time customer interactions to enhance engagement, improve retention, and drive expansion. Our platform makes it easier for customer success, product, and community teams to scale efficiently and gain a holistic view of their customers, driving product adoption and building thriving customer communities. Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition for our product and engineering advancements. A remote-friendly company, we have offices in the US, UK, Netherlands, Israel, and India. Gainsight received the top spot in Glassdoor's Best Places to Work for 2023. It has also been named as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.

NAICS: 5112
NAICS Definition: Software Publishers
Employees: 1,100
Subsidiaries: 0
12-month incidents
6
Known data breaches
5
Attack type number
2

NetSuite

2300 Oracle Way, Austin, TX, US, 78741
Last Update: 2025-11-20
Between 750 and 799

Founded in 1998, Oracle NetSuite is the world’s first cloud company. For more than 25 years, NetSuite has helped businesses gain the insight, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered unified business system that includes inventory management, HR, professional services automation, and omnichannel commerce, used by more than 43,000 customers in 219 countries and dependent territories.

NAICS: 5112
NAICS Definition: Software Publishers
Employees: 17,744
Subsidiaries: 34
12-month incidents
0
Known data breaches
10
Attack type number
4

Compliance Badges Comparison

Security & Compliance Standards Overview

https://images.rankiteo.com/companyimages/gainsight.jpeg
Gainsight
ISO 27001
ISO 27001 certification not verified
Not verified
SOC2 Type 1
SOC2 Type 1 certification not verified
Not verified
SOC2 Type 2
SOC2 Type 2 certification not verified
Not verified
GDPR
GDPR certification not verified
Not verified
PCI DSS
PCI DSS certification not verified
Not verified
HIPAA
HIPAA certification not verified
Not verified
https://images.rankiteo.com/companyimages/netsuite.jpeg
NetSuite
ISO 27001
ISO 27001 certification not verified
Not verified
SOC2 Type 1
SOC2 Type 1 certification not verified
Not verified
SOC2 Type 2
SOC2 Type 2 certification not verified
Not verified
GDPR
GDPR certification not verified
Not verified
PCI DSS
PCI DSS certification not verified
Not verified
HIPAA
HIPAA certification not verified
Not verified
Compliance Summary
Gainsight
100%
Compliance Rate
0/4 Standards Verified
NetSuite
0%
Compliance Rate
0/4 Standards Verified

Benchmark & Cyber Underwriting Signals

Incidents vs Software Development Industry Average (This Year)

Gainsight has 1263.64% more incidents than the average of same-industry companies with at least one recorded incident.

Incidents vs Software Development Industry Average (This Year)

No incidents recorded for NetSuite in 2025.

Incident History — Gainsight (X = Date, Y = Severity)

Gainsight cyber incidents detection timeline including parent company and subsidiaries

Incident History — NetSuite (X = Date, Y = Severity)

NetSuite cyber incidents detection timeline including parent company and subsidiaries

Notable Incidents

Last 3 Security & Risk Events by Company

https://images.rankiteo.com/companyimages/gainsight.jpeg
Gainsight
Incidents

Date Detected: 11/2025
Type:Breach
Blog: Blog

Date Detected: 11/2025
Type:Breach
Attack Vector: Compromised Connected App, Token Theft, Third-Party Integration Exploitation
Motivation: Data Theft, Extortion, Financial Gain
Blog: Blog

Date Detected: 11/2025
Type:Breach
Attack Vector: Stolen OAuth Tokens, Third-Party Integration Exploitation (Drift, Gainsight), GitHub Account Compromise
Motivation: Data Theft, Extortion, Financial Gain, Espionage
Blog: Blog
https://images.rankiteo.com/companyimages/netsuite.jpeg
NetSuite
Incidents

Date Detected: 10/2025
Type:Ransomware
Attack Vector: Exploitation of Critical Vulnerability in Oracle’s E-Business Suite
Motivation: Financial Gain, Disruption of Healthcare Services, Data Theft
Blog: Blog

Date Detected: 10/2025
Type:Ransomware
Attack Vector: compromised email accounts, abuse of default password-reset function, zero-day vulnerabilities
Motivation: financial gain
Blog: Blog

Date Detected: 9/2025
Type:Cyber Attack
Attack Vector: malicious advertisements (malvertising), typosquatted domains, fake login pages, social engineering
Motivation: financial gain, data theft, fraud (e.g., unauthorized bookings), sale of credentials on dark web
Blog: Blog

FAQ

NetSuite company demonstrates a stronger AI Cybersecurity Score compared to Gainsight company, reflecting its advanced cybersecurity posture governance and monitoring frameworks.

NetSuite company has faced a higher number of disclosed cyber incidents historically compared to Gainsight company.

In the current year, NetSuite company has reported more cyber incidents than Gainsight company.

NetSuite company has confirmed experiencing a ransomware attack, while Gainsight company has not reported such incidents publicly.

Both NetSuite company and Gainsight company have disclosed experiencing at least one data breach.

Both NetSuite company and Gainsight company have reported experiencing targeted cyberattacks.

NetSuite company has disclosed at least one vulnerability, while Gainsight company has not reported such incidents publicly.

Neither Gainsight nor NetSuite holds any compliance certifications.

Neither company holds any compliance certifications.

NetSuite company has more subsidiaries worldwide compared to Gainsight company.

NetSuite company employs more people globally than Gainsight company, reflecting its scale as a Software Development.

Neither Gainsight nor NetSuite holds SOC 2 Type 1 certification.

Neither Gainsight nor NetSuite holds SOC 2 Type 2 certification.

Neither Gainsight nor NetSuite holds ISO 27001 certification.

Neither Gainsight nor NetSuite holds PCI DSS certification.

Neither Gainsight nor NetSuite holds HIPAA certification.

Neither Gainsight nor NetSuite holds GDPR certification.

Latest Global CVEs (Not Company-Specific)

Description

Angular is a development platform for building mobile and desktop web applications using TypeScript/JavaScript and other languages. Prior to versions 19.2.16, 20.3.14, and 21.0.1, there is a XSRF token leakage via protocol-relative URLs in angular HTTP clients. The vulnerability is a Credential Leak by App Logic that leads to the unauthorized disclosure of the Cross-Site Request Forgery (XSRF) token to an attacker-controlled domain. Angular's HttpClient has a built-in XSRF protection mechanism that works by checking if a request URL starts with a protocol (http:// or https://) to determine if it is cross-origin. If the URL starts with protocol-relative URL (//), it is incorrectly treated as a same-origin request, and the XSRF token is automatically added to the X-XSRF-TOKEN header. This issue has been patched in versions 19.2.16, 20.3.14, and 21.0.1. A workaround for this issue involves avoiding using protocol-relative URLs (URLs starting with //) in HttpClient requests. All backend communication URLs should be hardcoded as relative paths (starting with a single /) or fully qualified, trusted absolute URLs.

Risk Information
cvss4
Base: 7.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Uncontrolled Recursion vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft deep ASN.1 structures that trigger unbounded recursive parsing. This leads to a Denial-of-Service (DoS) via stack exhaustion when parsing untrusted DER inputs. This issue has been patched in version 1.3.2.

Risk Information
cvss4
Base: 8.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Integer Overflow vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft ASN.1 structures containing OIDs with oversized arcs. These arcs may be decoded as smaller, trusted OIDs due to 32-bit bitwise truncation, enabling the bypass of downstream OID-based security decisions. This issue has been patched in version 1.3.2.

Risk Information
cvss4
Base: 6.3
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. Prior to versions 7.0.13 and 8.0.2, working with large buffers in Lua scripts can lead to a stack overflow. Users of Lua rules and output scripts may be affected when working with large buffers. This includes a rule passing a large buffer to a Lua script. This issue has been patched in versions 7.0.13 and 8.0.2. A workaround for this issue involves disabling Lua rules and output scripts, or making sure limits, such as stream.depth.reassembly and HTTP response body limits (response-body-limit), are set to less than half the stack size.

Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
Description

Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. In versions from 8.0.0 to before 8.0.2, a NULL dereference can occur when the entropy keyword is used in conjunction with base64_data. This issue has been patched in version 8.0.2. A workaround involves disabling rules that use entropy in conjunction with base64_data.

Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H