Emergency Communications Network Breach Incident Score: Analysis & Impact (EME2692826112625)

In this Rankiteo incident briefing, we review the Emergency Communications Network breach identified under incident ID EME2692826112625.

The analysis begins with a detailed overview of Emergency Communications Network's information like the linkedin page: https://www.linkedin.com/company/emergency-communications-network-llc, the number of followers: 1019, the industry type: IT Services and IT Consulting and the number of employees: 56 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 100 and after the incident was 100 with a difference of 0 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on Emergency Communications Network and their customers.

Town of Surf City, N.C. recently reported "Cyberattack on CodeRED Emergency Notification System in Surf City, N.C.", a noteworthy cybersecurity incident.

The town of Surf City reported a cyberattack affecting the CodeRED emergency notification system, causing a service outage.

The disruption is felt across the environment, affecting CodeRED emergency notification system.

In response, teams activated the incident response plan, moved swiftly to contain the threat with measures like Maintained ability to send critical notifications despite outage, and began remediation that includes Launch of new notification platform on 2025-11-28, while recovery efforts such as Full service restoration planned for 2025-11-28 continue, and stakeholders are being briefed through Public announcement via Facebook post, Advisory for users to change passwords and Media coverage (WECT news report).

The case underscores how Ongoing (implied by planned restoration and lack of detailed root cause), and recommending next steps like Users advised to change passwords that are the same or similar to their CodeRED platform password and Regular password updates and multi-factor authentication (implied), with advisories going out to stakeholders covering Public advisory to change passwords and Notification of new platform launch on 2025-11-28.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Exploit Public-Facing Application (T1190) with moderate to high confidence (75%), supported by evidence indicating cyberattack-induced service outage disrupting CodeRED emergency notification system software and Valid Accounts (T1078) with moderate confidence (60%), supported by evidence indicating password resets for users due to potential credential exposure. Under the Impact tactic, the analysis identified Endpoint Denial of Service: Application or System Exploitation (T1499.004) with high confidence (90%), supported by evidence indicating disrupted the platform’s software, temporarily impairing its ability to function normally and Data Encrypted for Impact (T1486) with lower confidence (30%), supported by evidence indicating no ransom demands or permanent data loss were reported (implied disruption without encryption). Under the Credential Access tactic, the analysis identified Unsecured Credentials: Credentials In Files (T1552.001) with moderate confidence (50%), supported by evidence indicating password resets for users due to potential credential exposure. Under the Defense Evasion tactic, the analysis identified Indicator Removal: File Deletion (T1070.004) with lower confidence (40%), supported by evidence indicating new platform launch to restore full service (possible cleanup of compromised system). These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.