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SimpleHelp Ltd

SimpleHelp Ltd Vendor Cyber Rating & Cyber Score

simple-help.com

SimpleHelp Ltd is a computer software company based in Scotland creating it's own remote support and management software for technical businesses to use to support others and maintain their own infrastructure.


SimpleHelp Ltd A.I CyberSecurity Scoring

SimpleHelp Ltd
Company Information
Website:https://www.simple-help.com
Employees number:2
Number of followers:0
NAICS:5112
Industry Type:Software Development
Homepage:simple-help.com
SimpleHelp Ltd Risk Score (AI oriented)
Between 0 and 549
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SimpleHelp LtdSoftware Development
Updated:
16/06/2026
412/1000
Critical
C
AaaAaABaaBaBCaaCaC
Powered by our proprietary A.I cyber incident model
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SimpleHelp Ltd Global Score (TPRM)
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SimpleHelp LtdSoftware Development
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SimpleHelp Ltd
SimpleHelp LtdCritical
Current Score
412C (CRITICAL)
01000
7 incidents
-18 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
JUNE 2026
415Before Incident
Vulnerability
12 Jun 2026SimpleHelp Ltd
SimpleHelp: Nearly 14,000 SimpleHelp Servers Exposed Amid Critical Authentication Bypass Disclosure

Nearly 14,000 SimpleHelp Servers Exposed by Critical Authentication Bypass Flaw

411After Incident
CRITICAL-4
SIM1781576629
Nearly 14,000 SimpleHelp Servers Exposed by Critical Authentication Bypass Flaw A critical authentication bypass vulnerability, tracked as CVE-2026-48558, has left nearly 14,000 internet-facing SimpleHelp servers exposed, posing severe risks to enterprises using the remote monitoring and management (RMM) platform. The flaw was discovered by Horizon3.ai through its AI-driven research initiative, Sua Sponte, and affects deployments configured with OpenID Connect (OIDC) authentication, including integrations with Azure Active Directory. The vulnerability stems from improper validation of identity provider assertions during the OIDC authentication process, allowing unauthenticated attackers to create a new "Technician" account and log in without credentials. Once inside, attackers gain elevated privileges, enabling them to access managed endpoints, execute scripts, and perform administrative actions. Even systems protected by multi-factor authentication (MFA) are vulnerable, as the flaw permits attackers to bypass MFA by registering their own authentication method during the first login. Exploitation is possible in environments where OIDC authentication is enabled, a TechnicianGroup is linked to the OIDC provider, and group-authenticated logins are permitted settings common in enterprise deployments. Administrators can detect potential compromise by reviewing technician accounts for unfamiliar entries and analyzing server logs for unauthorized registrations or configuration changes. Logs stored in `/opt/SimpleHelp/logs/` may provide additional evidence of malicious activity. The number of publicly accessible SimpleHelp servers has quadrupled since early 2025, rising from 3,400 to nearly 14,000 as of June 2026. Approximately 7.2% of these systems are configured in a way that makes them vulnerable to this flaw. Given SimpleHelp’s role in remote access and endpoint management, successful exploitation could allow attackers to move laterally across networks, compromising critical systems. The vulnerability was discovered on May 21, 2026, reported to the vendor the following day, and publicly disclosed on June 12, 2026. A patch was released on June 9, prior to the advisory. For organizations unable to patch immediately, temporary mitigations such as restricting technician logins by IP address are recommended. The incident underscores the risks associated with RMM tools and the need for secure authentication mechanisms, particularly when integrating with enterprise identity providers.
INCIDENT DETAILS -
TYPE
Authentication Bypass
IMPACT
Systems Affected: Nearly 14,000 internet-facing SimpleHelp servers (7.2% vulnerable)Operational Impact: Attackers can move laterally across networks, compromising critical systemsIdentity Theft Risk: High (unauthorized access to managed endpoints and administrative actions)
MAY 2026
401Before Incident
APRIL 2026
400Before Incident
MARCH 2026
389Before Incident
FEBRUARY 2026
387Before Incident
Cyber Attack
11 Feb 2026SimpleHelp Ltd
SimpleHelp: Crazy ransomware gang abuses employee monitoring tool in attacks

Crazy Ransomware Gang Exploits Legitimate Tools for Stealthy Network Infiltration

371After Incident
CRITICAL-16
SIM1770839636
Crazy Ransomware Gang Exploits Legitimate Tools for Stealthy Network Infiltration Researchers at Huntress have uncovered a campaign by the Crazy ransomware gang, which abuses legitimate employee monitoring software and remote support tools to maintain persistence in corporate networks, evade detection, and prepare for ransomware attacks. In multiple intrusions, threat actors deployed Net Monitor for Employees Professional a legitimate monitoring tool alongside SimpleHelp, a remote access platform, to blend in with normal administrative activity. Attackers installed Net Monitor via Windows Installer (`msiexec.exe`), enabling them to remotely view desktops, transfer files, and execute commands on compromised systems. They also attempted to activate the local administrator account using the command `net user administrator /active:yes`. For redundant access, the attackers installed SimpleHelp via PowerShell, often disguising the binary with filenames mimicking legitimate software, such as `OneDriveSvc.exe` or `vshost.exe` (a Visual Studio-related file). This ensured persistence even if the monitoring tool was removed. In one case, the hackers configured SimpleHelp to trigger alerts when devices accessed cryptocurrency wallets or remote management tools, likely preparing for ransomware deployment or cryptocurrency theft. Monitored keywords included wallet services (MetaMask, Exodus), exchanges (Binance, Bybit), and remote access tools (RDP, AnyDesk, TeamViewer). The attackers also disabled Windows Defender by stopping and deleting associated services, further reducing detection risks. While only one incident resulted in Crazy ransomware deployment, Huntress linked both cases to the same threat actor, citing reused filenames (`vhost.exe`) and overlapping command-and-control infrastructure. The use of legitimate remote management tools has become a common tactic in ransomware attacks, allowing threat actors to evade security measures by blending in with normal traffic. Both breaches originated from compromised SSL VPN credentials, highlighting the need for stronger authentication controls.
INCIDENT DETAILS -
TYPE
Ransomware
MOTIVATION
Financial gain (ransomware deployment, cryptocurrency theft)
IMPACT
Operational Impact: Remote command execution, persistence in corporate networks
DATA BREACH
Data Exfiltration: Potential (monitored cryptocurrency wallet access)
FEBRUARY 2026
404Before Incident
Cyber Attack
10 Feb 2026SimpleHelp Ltd
ConnectWise, Datto, SmartVault, SimpleHelp and Amazon: Microsoft Warns IRS Phishing Hits 29,000 Users, Deploys RMM Malware

Microsoft Warns of Tax-Season Phishing Surge Targeting U.S. Organizations

370After Incident
CRITICAL-34
SMASIMCONAMADAT1775551328
Microsoft Warns of Tax-Season Phishing Surge Targeting U.S. Organizations Microsoft has identified a wave of phishing campaigns exploiting the U.S. tax season to steal credentials and deploy malware. Threat actors are leveraging urgent, time-sensitive lures such as fake refund notices, payroll forms, and IRS impersonations to trick recipients into interacting with malicious links, QR codes, or attachments. The attacks disproportionately target accountants, tax professionals, and industries handling sensitive financial data, including manufacturing, retail, healthcare, and higher education. Some campaigns use Phishing-as-a-Service (PhaaS) platforms like Energy365 and SneakyLog (Kratos) to harvest credentials, including two-factor authentication (2FA) codes, via spoofed Microsoft 365 login pages. Others deploy remote monitoring and management (RMM) tools such as ConnectWise ScreenConnect, Datto, and SimpleHelp to gain persistent access to compromised systems. Key campaigns include: - CPA-themed phishing using the Energy365 kit, sending hundreds of thousands of malicious emails daily. - QR code and W-2 lures targeting ~100 U.S. organizations in manufacturing, retail, and healthcare, redirecting victims to fake Microsoft 365 sign-in pages. - IRS impersonation with cryptocurrency tax form scams, distributing ScreenConnect or SimpleHelp via domains like irs-doc[.]com. - Datto malware delivery via fake tax-filing assistance links sent to accountants. - A large-scale February 10, 2026, attack affecting 29,000 users across 10,000 organizations, primarily in financial services, tech, and retail. Emails, sent via Amazon SES, claimed irregular tax returns under recipients’ Electronic Filing Identification Numbers (EFINs) and directed users to a fake SmartVault site (smartvault[.]im) to download a malicious ScreenConnect installer. The campaigns highlight a 277% year-over-year surge in RMM tool abuse, with attackers daisy-chaining multiple tools to evade detection. Since RMM software is often trusted in corporate environments, unauthorized usage can go unnoticed, complicating attribution and response efforts.
INCIDENT DETAILS -
TYPE
Phishing, Credential Harvesting, Malware Deployment
MOTIVATION
Financial GainData TheftPersistent Access
IMPACT
Data Compromised: Credentials (including 2FA codes), Sensitive Financial Data, Corporate AccessMicrosoft 365 AccountsRMM Tools (ScreenConnect, Datto, SimpleHelp)Operational Impact: Unauthorized Access to Corporate Systems, Potential Data ExfiltrationBrand Reputation Impact: Potential Erosion of Trust in Tax-Related CommunicationsIdentity Theft Risk: High (PII and Financial Data Exposure)
DATA BREACH
CredentialsTwo-Factor Authentication CodesSensitive Financial DataSensitivity Of Data: High (PII, Financial Data, Corporate Access)Personally Identifiable Information: Yes
JANUARY 2026
399Before Incident
DECEMBER 2025
249Before Incident
NOVEMBER 2025
239Before Incident
OCTOBER 2025
235Before Incident
SEPTEMBER 2025
224Before Incident
AUGUST 2025
214Before Incident
JULY 2025
203Before Incident
JUNE 2025
403Before Incident
Ransomware
04 Jun 2025SimpleHelp Ltd
SimpleHelp

Play Ransomware Campaign

183After Incident
CRITICAL-220
SIM358060525
Groups linked with the Play ransomware have exploited more than 900 organizations, including exploiting a security flaw in the remote-access tool SimpleHelp if not patched. The ransomware operators use double-extortion techniques, stealing and encrypting sensitive data, then threatening to release it unless ransom is paid. The criminals gain access through various means, including stolen credentials and exploiting old vulnerabilities. The FBI warns that multiple ransomware groups have exploited this flaw, leading to significant data breaches and potential financial losses.
INCIDENT DETAILS -
TYPE
Ransomware
MOTIVATION
Financial Gain
IMPACT
Data Compromised: Sensitive Data
DATA BREACH
Type Of Data Compromised: Sensitive Data
MAY 2025
592Before Incident
Ransomware
28 May 2025SimpleHelp Ltd
SimpleHelp

DragonForce Ransomware Attack on MSP via SimpleHelp Vulnerabilities

401After Incident
CRITICAL-191
SIM740052825
Sophos researchers uncovered a cyberattack where DragonForce ransomware operators exploited three chained vulnerabilities in the SimpleHelp remote management tool to compromise an MSP and its customers. The attackers used these vulnerabilities to gain administrative access, deploy ransomware, and steal data from multiple clients. While one client with Sophos MDR and XDR defenses successfully blocked the attack, others were compromised, resulting in significant data leaks and potential operational disruptions.
INCIDENT DETAILS -
TYPE
Ransomware
MOTIVATION
Encrypting and stealing victim data
IMPACT
Data Compromised: Host information, user data, and network configurationsSystems Affected: SimpleHelp servers and client environments
DATA BREACH
Type Of Data Compromised: Host information, user data, and network configurationsData Exfiltration: Yes
JUNE 2024
682Before Incident
Ransomware
16 Jun 2024SimpleHelp Ltd
SimpleHelp

Sophisticated Supply-Chain Ransomware Attacks via SimpleHelp RMM Vulnerabilities (2025)

537After Incident
CRITICAL-145
SIM1332213111025
SimpleHelp, a widely used Remote Monitoring and Management (RMM) platform by MSPs and vendors, became the entry point for a sophisticated supply-chain ransomware attack in early 2025. Exploiting three critical unpatched vulnerabilities (CVE-2024-57726, CVE-2024-57727, CVE-2024-57728), threat actors from Medusa and DragonForce ransomware groups weaponized SimpleHelp’s SYSTEM-level privileges to breach downstream UK organizations. Attackers leveraged the trusted RMM infrastructure to bypass security controls, deploy ransomware (e.g., Gaze.exe, .dragonforce_encrypted), and exfiltrate data using tools like RClone and Restic. Over 50% of incidents involved data theft, targeting high-value assets (domain controllers, backups, financial/employee records). The attacks resulted in operational disruptions, financial extortion via double-extortion leak sites, and reputational damage due to public victim shaming. Patches were available but unapplied, exposing systemic failures in third-party risk management and patch compliance, with long-term consequences for affected MSPs and their clients.
INCIDENT DETAILS -
TYPE
Supply-Chain AttackRansomwareData ExfiltrationDouble Extortion
MOTIVATION
Financial Gain (Ransom Payments, Data Extortion)
IMPACT
User Data (Files >1500 days old, <1500MB)Backup Infrastructure (Veeam Credentials, Hyper-V VHDX)High-Value Targets (Domain Controllers, File Servers)SimpleHelp RMM ServersDownstream MSP Customer NetworksWindows EndpointsBackup Systems (Veeam)Hyper-V Virtual MachinesEncryption of Critical SystemsDisruption of IT Management ToolsLoss of Backup IntegrityBrand Reputation Impact: High (Public Leak Sites, Proof-of-Life Data Exposure)Identity Theft Risk: Potential (PII in Exfiltrated Data)
DATA BREACH
User FilesBackup Credentials (Veeam)System Configuration DataPotentially PIISensitivity Of Data: High (Backup Credentials, High-Value Targets)Data Exfiltration: Yes (50% of Medusa Incidents; DragonForce Used Restic for Off-Site Backups)Data Encryption: Yes (AES/Other, Files Renamed with `.MEDUSA` or `*.dragonforce_encrypted`)DocumentsVHDX (Hyper-V)Configuration FilesSQL Password StoresPersonally Identifiable Information: Likely (Based on Targeted File Filters)
JUNE 2022
752Before Incident
Ransomware
16 Jun 2022SimpleHelp Ltd
SimpleHelp

Play Ransomware Gang Targets U.S. Critical Infrastructure via SimpleHelp Vulnerabilities

639After Incident
CRITICAL-113
SIM2780927120125
The Play ransomware gang exploited critical vulnerabilities in SimpleHelp, a remote support tool widely used by managed service providers (MSPs) and IT teams. The most severe flaw, CVE-2024-57727 (path traversal), allowed unauthenticated attackers to download arbitrary files from SimpleHelp servers, granting initial access to multiple client environments simultaneously. This breach enabled follow-on ransomware attacks, including deployments of DragonForce ransomware in at least one confirmed case. While only nine healthcare organizations were directly impacted, the advisory from the FBI and CISA warned that Play ransomware has compromised ~900 organizations globally since 2022, targeting critical infrastructure across North/South America and Europe. The attack chain leveraged SimpleHelp’s trusted status to propagate laterally, disrupting operations, exposing sensitive data, and potentially enabling supply-chain attacks on downstream clients. SimpleHelp released patches, but delayed updates left many systems vulnerable, amplifying the risk of data exfiltration, operational outages, and financial extortion. The incident underscores the systemic threat posed by RMM tool exploits in enabling large-scale ransomware campaigns.
INCIDENT DETAILS -
TYPE
ransomwaresupply chain attackvulnerability exploitation
MOTIVATION
financial gain (ransomware operations)
IMPACT
SimpleHelp remote support toolconnected client environments (via RMM compromise)Operational Impact: Potential disruption to managed service providers (MSPs) and their clients due to RMM tool compromiseBrand Reputation Impact: High (targeting critical infrastructure and 900+ organizations globally)

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